LMS Innovation: Gamification and Mobile-First Approach
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1. Mohana Radhakrishnan from Expertus presented on the latest advances in gamification and mobile-first learning approaches. 2. Gamification can be applied structurally through rewards and leaderboards, in game-based learning modules, or through content gamification using game elements. 3. Moving to mobile-first learning requires addressing key trends like presence sensing, mobile evaluations, and offline content access, as well as strategies for mobilizing legacy course content.
LMS Innovation: Gamification and Mobile-First Approach
- 1. 1 LMS Innovations: Gamification & the Mobile First Approach Mohana Radhakrishnan
- 2. 2 About our Presenter Mohana Radhakrishnan COO Expertus mohanark@expertus.com
- 3. 3 Latest Advances in Gamification Mobile First Learning Q&A
- 4. 4 Expertus Today • HQ in Silicon Valley • Founded in 1998 • Global Reach – US, Europe & Asia • 200+ Employees • Won Every Major LMS Award • Ranked #1 LMS of 2014 2013 Learning Technology Excellence #1 LMS Ranking 2014 Learning Innovation Award Virtual Classroom Gold Medal Technology Innovation Learning Technology 2014 Learning Leader
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- 6. 6 Gamification • Buzzword in every organization • Questions in everyone’s mind • Starting place - where to start, how to incorporate • Right choice - what to Gamify, when to Gamify and how to Gamify • Should I start implementing hoping to get some metrics to prove that it works
- 7. 7 Types of Gamification • Structural Gamification • Game-Based Learning • Content Gamification
- 9. 9 What is Structural Gamification • Application of game elements to propel learners through content • No changes needed to learning content • Typical game elements • Rewards, PBLs (Points, Badges & Leaderboard) • PBL applied to • Learning participation - registrations, completions • Social participation - rating, discussions, forums, sharing • When to apply? • Creating organizational learning culture • Changing learning culture • From “push" (forced to learn) to “pull" (motivated to learn) • Improve learning adoption in a group or business unit or geo
- 10. 10 How to Use Structural Gamification • Reward participation, progress and social involvement • Develop professional mastery • Unlock advanced content • Achieve/enhance status • Results publicly visible • Extrinsic motivation • Currency to obtain physical goods or travel
- 11. 11 Leaderboards Real life example: Video Arcade Games
- 13. 13 Use Case - Motivating through Rewards & Redemption Who • Large technology retail store chain • Large number of sales associates and high turnover rates • Large volume of technology products sold What they needed to do • Community building + knowledge sharing within learning environment • Network of mentors, subject matter experts, store leaders and vendors How • Built rewards and redemption program to • Create healthy competition among associates; more engaged in learning; be prepared to answer any type of customer questions • Keep busy during lean hours/downtime; watching product videos, contributing to discussion threads, completing required training on time • Rewards - Earn points and redeem for fun/valued items
- 15. 15 Game-Based Learning • Course/learning intervention designed as a game experience • Animations, video capture • Learners feel they are just playing a game, but at the end have completed a training module • As game progresses, level of question complexity changes so participants can master subject/concept • Highest adoption rate because path is clear: • New technologies lower barriers and costs • Design/development skills readily available
- 16. 16 Learning Through Animated Content Real life example: Airline safety videos
- 18. 18 Content Gamification • Learning by applying game elements: • Goals, mission, objectives, challenges and role play • Focus: Improving knowledge gain and increasing knowledge retention • Fosters team building • Adoption not yet widespread because: • Relatively high cost, lack of available skills • Need management buy-in
- 19. 19 Setting Game Goals and Results • Goal provides a method of measuring quality of gamified interactions • Should be clear and visible – figuratively and literally • Build-in success and failure scenarios • Success – Easily understood and final goal • Failure – Explore what it means – valued approach • Players enjoy failures in a game • Or at least use them to progress • Idea of failure is part of game ethos • No one expects to successfully navigate and win the first time • People do expect to fail; often look forward to lessons learned during failure recovery process
- 20. 20 Example - Content Gamification Real life example: Scrabble; Candy Crush, Angry Birds
- 22. 22 Mobile-First Learning • Moving to Mobile-First • Key Mobility Trends That Impact Learning • Best Practices • How to Deal with Legacy Content
- 23. 23 The Great Debate – Responsive Design vs. Native App Responsive Design Native App
- 24. 24 Moving to Mobile First MOBIE FIRST Inception • Unmanaged Personal devices • Security • Content is not Mobile Managing Devices • BYOD Policy • Control devices • MDM • Device lifecycle • Cloud file sharing Apps & Content • MAM • Content security • App Distribution Business Apps • Mobile app development • Enterprise App Stores • App lifecycle • Building mobile strategy Mobile Enterprise • Mobile strategy • Holistic mobile management • EMM • Mobile Learning © 2014 Aragon Research Inc. All Rights Reserved. Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Five Phases of Enterprise Mobility MOBILE FIRST
- 25. 25 Mobile-First: Simplify the Business Process © 2014 Aragon Research Inc. All Rights Reserved. Multipurpose Mobile Computers Microapp A Check Scanner Electronic Magazine Microapp B Microapp C Navigation System Microapp D Remote Control App Personality – New Use Cases
- 26. 26 Key Trends for Mobile Learning • Presence Sensing – GPS technology • Mobile evaluations • Contact sharing and social tools • Actionable analytics • Personalized dashboards • Offline content • Mobile-ready content
- 27. 27 Dealing with Legacy Content Courseware Inventory Course Assessment Mobile Dev Tools Prototype Review Storyboard Course Launch and Go Continuous Process Usage and Demand Pick tools for Mobile Course Development What does the App or Course do? Convert to smaller chunks Does it have the right screens? LMS Integration Regular Updates Mission Critical? Old and Tired Courses? © 2014 Aragon Research Inc. All Rights Reserved. MOBILIZE Leave it
- 28. 28 ExpertusONE Mobile For the Learner • True Offline Sync for More than Just SCORM Content • Seamless Learning Experience Across any Device • Advanced Video Streaming Experience and Support For the Instructor • Presence Sensing • Mobile Evaluations • Classroom Collaboration Tools and Social Learning For the Manager • Enhanced Manager Workflow Dashboards • Easy-Compliance Monitoring • Mobile Reporting Learn anytime, anywhere, on any Android or Apple iOS device
- 29. 29 Q&A Connect with Expertus info@expertus.com www.expertus.com Mohana Radhakrishnan VP of Operations mohanark@expertus.com
- 30. 30 Thank You!
Editor's Notes
- #6: A simulation is a realistic controlled risk environment where learners can practice specific behaviors or decisions, and experience the impacts of their behaviors and or those decisions. Something else turns an experience into a game. One of those elements is the idea of a specific goal, rules and a challenge