LT 2017 Mobile learning myth busters
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Mobile learning technologies are well-suited for microlearning which involves delivering short bursts of learning content, typically 1-5 minutes, using spaced learning techniques to help embed knowledge. Microlearning can improve workforce performance through benefits like being more appealing than traditional eLearning, increasing voluntary participation, and providing just-in-time learning accessible anywhere. To ensure continued user engagement, microlearning should be relevant, have high-quality UX design, incorporate elements of gamification, and enable collaborative learning experiences.
LT 2017 Mobile learning myth busters
- 2. Mobile learning : Myth busters Alex Mackman Technical Director, Agylia www.agylia.com
- 3. Agenda • Research project background • Common like and dislikes • Ideal scenarios for mobile learning technology • Microlearning • How to ensure continued engagement • Summary
- 5. The App
- 6. Analytics
- 7. Clear usage patterns • Early mornings, late afternoon, evening • Random periods throughout the day • Short session times (3 minutes or less) • Spikes following notifications
- 8. Likes Short, bite size knowledge packages Relevant and useful information Video Transcripts so I’m not forced to use audio Variety of form factors The fun element – points and awards for achievements The competitive element - leaderboards New content notifications Likes and dislikes Dislikes Lengthy content modules, eLearning on a phone Telling me what I already know Fiddly (over interactive) content Text that is hard to read Overly complex navigation Too many notifications Notifications in the middle of the night
- 9. Learning Information and knowledge people need to know in their heads Performance support Information people need to have at their fingertips to help them do their jobs better Scenarios Spaced learning and spaced recall Addressing the forgetting curve Augmenting formal training Instant access at the point of need Search and categorisation
- 10. Improving knowledge retention During the learning events, memory for information is strengthened As soon as the learning events end, forgetting begins Forgetting curve W. Thalheimer, Boston Work Learning Research Inc 20 40 60 80 100 Learning curve Bite sized nuggets developed and delivered to mobile devices as part of a blended learning programme
- 11. Scenarios Compliance Training Point in time learning Spaced learningInduction Training Business Change Management Training
- 12. • More than bite-size content served from an LMS • It sees content delivered in short bursts, typically 1-5 minutes in duration • Uses spaced learning and spaced retrieval techniques to help embed knowledge in long term memory • It adapts continuously to an individual's training needs based on their current level of knowledge in a given domain • Well suited to both long term knowledge retention AND performance improvement Microlearning
- 13. Benefits to the organisation Can improve workforce performance Cheaper to build Easier to update Shorter development cycles Wider application Meets millennial expectations What are the benefits? Benefits to the individual More appealing than click-through eLearning Can increase voluntary participation in learning Accessible anywhere – on all device types Requires less time away from work Available at the time of need (JIT) Personalised for maximum benefit
- 14. How can we help ensure continued engagement?
- 15. Make it relevant • Build personalised, adaptive learning programmes • Give people what they need to know • Avoid unnecessary information • Avoid telling people what they already know • Move beyond the classic one size fits all style of training • Becomes possible with focussed, granular content • Requires a dynamic delivery platform
- 16. Make it shine • UX is everything • App UX • Navigation • Familiar gestures • Ease of use • Content UX • Expectations are higher than ever today • App and content UI/UX critical to get right
- 17. Make it fun • Three types of gamification: 1. Simulation (e.g. pilot training simulators) 2. Game-based learning (i.e. video-type game) 3. Game mechanics (points, awards, levelling up, leaderboards) • Microlearning lends itself to gamification techniques • Reward people for proving their expertise • Challenge and motivate people to move up leader boards • Be seen as champions or experts in particular areas
- 18. Make it collaborative • Enable connections: • Do you have a question about the latest micro-asset? • Something you don't understand? • Who else has completed it recently? • Who can I ask? • Have you just reached an expert level having completed a microlearning programme with flying colours? • Then why not become a champion, be ready to help others undergoing the same training programme to master the same skills - and perhaps get rewarded for doing so • Did you find the latest content useful? • Like it • Share / recommend it
- 19. Popularity of video-based training Lower tolerance for boredom Reduced concentration spans Expectation for information to be available on demand The influence of the millennial generation Summary Microlearning