Embracing Disruption: How One Multinational is Changing its Approach
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The document details a webinar on embracing disruption in learning, covering topics like digital disruption, platform selection, and pilot processes for personalized learning experiences. Participants can access webinar slides and recordings, and the event is certified by HRci and SHRM. Key points discussed include the transition from traditional learning methods to more adaptable, mobile-first approaches that cater to individual learner needs.
Embracing Disruption: How One Multinational is Changing its Approach
- 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
- 2. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You will receive recording information in a follow up email. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in a follow up email. Frequently Asked Ques0ons
- 3. Embracing Disruption How one multinational is changing its approach to learning
- 4. Digital Disruption What if the learning organization of the future owns no content?
- 5. What are some of the biggest disruptors for the learning function? Social media / online knowledge sharing MOOCs Software as a service with embedded learning Knowledge attainment apps Learner expectations Changing business requirements
- 7. The Challenge 7 There’s a way to do it better—find it. Thomas A. Edison
- 8. The Shift From … One size fits all Formal classes Desktop/laptop access to online learning Text-based as primary source L&D developed and curated content Available when scheduled Multiple learning systems To … Personalized access to learning Formal and informal micro-lessons, modules, and courses Mobile first access to online learning Video-based as primary source L&D and learner curated content Available when needed Integrated learning systems
- 9. Placeholder for Poll #2 • Platform selection process • Pilot setup and structure • Lessons learned Which topic is of the most interest to you?
- 11. The Vision Strategy Requirements Selection
- 12. Strategy To improve the performance of leaders, managers, and employees in a changing business environment through just-enough, just-in-time, just-for-me learning experiences
- 14. Platform Selection 5 Finalists Vendor vetting 2 Presentations 1 Choice
- 15. Platform Overview • Learning experience platform • Personalized micro learning • Federated search and discovery • Channels, domains & topics • Mobile ready
- 16. Pilot Process
- 17. Pilot Overview 1 Audience selection 2 Communication plan 3 Success metrics and surveys 4 Support infrastructure 5 First user experience
- 18. Pilot Audiences Leadership 550 Young Employee Network 250 The Learning Lab 65 Data Security 50
- 19. Communication Plan 1 Welcome message 2 Getting started 3 Reminder (if needed) 4 Initial Assignment
- 20. Success Metrics and Surveys 2 Weeks before launch Participant Preference Survey 6 Weeks after launch (Midpoint) Pulse Survey At pilot end Post-Pilot Survey
- 21. Support Infrastructure • Largely self-service • Resource page • Yammer/email support
- 22. First User Experience • Assignments in queue • Assigned to relevant channel • Peers on system • Prepopulated with content
- 23. Platform Overview • Learning experience platform • Personalized micro learning • Federated search and discovery • Channels, domains & topics • Mobile ready
- 24. Lessons Learned
- 25. Lessons Learned System integration Quality New skills & expectations
- 26. People Know … Your audience Your content Yourself
- 28. Systems Integrate • External content libraries • Internal learning systems • Internal productivity systems Consider • Public vs. private ecosystem
- 30. #CLOwebinar Register for the next webinar! Embracing Disruption: How One Multinational is Changing its Approach to Learning Wednesday, April 5, 2017 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at events.clomedia.com/webinars