LMTV #1 - Rapid Problem Identification from Xangati
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The document discusses Xangati's Rapid Problem Identification (RPI) system, which addresses productivity loss caused by poor network application performance, emphasizing that problem identification constitutes 90% of repair efforts. It highlights the need for a silo-free approach to effectively resolve performance and availability issues across IT infrastructures. Xangati RPI integrates various IT aspects to provide situational awareness, actionable insights, and rapid deployment without the need for hardware probes or software agents.
LMTV #1 - Rapid Problem Identification from Xangati
- 1. LMTV – LoveMyTool Videos Denny K Miu – Executive Editor www.LoveMyTool.com Top 10 Startup That Should Matter Top 10 IT Management Software Company to Watch
- 2. Rapid Problem Identification (RPI) Alan Robin President and CEO, Xangati
- 3. © 2008 Xangati, Inc. Organizations lose 35 days of productivity per year, per employee due to poor performance and availability of networked applications. — Yankee Group: Application Management Survey
- 4. Silo Management Fosters Negative Perception of IT © 2008 Xangati, Inc. NETWORKS USER DEVICES APPLICATIONS SERVERS STORAGE LAN WAN “ Traditional products are built for functional silos…performance problems transcend silos.” — Metzler, Kubernan Research, 2007
- 5. Problem Identification is 90% of Repair Effort (Yankee Group) © 2008 Xangati, Inc. Problem Identification Resolution 90% 10% Problem identification must be treated as an integrated multi-team discipline “ User symptom taken at face value” “ Pour through mountain of data” “ Silo product shows silo to be issue-free” “ Ownership ping pong”
- 6. Xangati RPI System for First Response Xangati RPI unites IT’s efforts in finding root cause for ALL server, client, application, and network performance and availability issues. © 2008 Xangati, Inc. Xangati provides situational awareness for swift and effective action.
- 7. Xangati RPI Unites IT with a Silo-Free Approach © 2008 Xangati, Inc. NETWORK OPERATIONS HELP DESK APPLICATION GROUP SERVER GROUP STORAGE GROUP LAN WAN
- 8. Discovers and Creates Identities © 2008 Xangati, Inc. LAN REMOTE OFFICE Holistic information readily available Load Balancer Server B SAP Router A Citrix Subnet 1 Salesforce.com Desktop B Laptop 1 DR storage SAN device Smartphone C Subnet 10 Server A ALL Servers, Clients, Applications and Networks (S,C,A,N)
- 9. Tracks ALL Interrelationships © 2008 Xangati, Inc. LAN Granular and unrestricted views into cross-silo interactions REMOTE OFFICE
- 10. Builds Behavioral Profiles for Every S,C,A,N © 2008 Xangati, Inc. LAN Automated insights into steady state of all S,C,A,N System leverages to track significant behavior changes REMOTE OFFICE Who? What? When? Where? How much?
- 11. Step Inside Your IT Infrastructure © 2008 Xangati, Inc. See ALL interactions for the entire IT infrastructure TOKYO SILICON VALLEY LOS ANGELES CHICAGO HEADQUARTERS
- 12. Frictionless Deployment Fueled by Flows No agents, no probes with extreme scale Deploy for entire enterprise in less than an hour Provides immediately actionable information Deploys out of band © 2008 Xangati, Inc. © 2007 Xangati, Inc AGENTS PROBES
- 13. RPI in Action Unscheduled back-ups clogging the WAN for SAP Misconfigured VoIP call processes dragging down call center productivity Salesforce.com intermittently sluggish due to Internet video streaming Blackberry users being drowned out by virus updates Citrix server clusters not properly load-balanced Hundreds of non-inventoried endpoints accessing centralized servers © 2008 Xangati, Inc.
- 14. Prove It! Custom analysis 24 hours Hassle free
- 15. Xangati Rapid Problem Identification (RPI) First solution to provide precise and accurate information of all servers, clients, applications, locations and links AND all of their interactions No hardware probes or software agents required Guaranteed critical insights within minutes