No Ops? Or Yes, Ops! The Future of Operations in a DevOps World
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The document discusses the evolution of IT operations towards a 'noops' approach, which emphasizes automation and abstraction from underlying infrastructure. It highlights the contrast between traditional operations, DevOps, and emerging paradigms such as 'newops,' emphasizing the need for a collaborative, proactive, and hybrid IT management strategy. The piece suggests that while 'noops' presents a vision for the future, a comprehensive transformation is necessary for effective IT operations in modern enterprises.
No Ops? Or Yes, Ops! The Future of Operations in a DevOps World
- 1. Darren Cunningham, OpsRamp Jason Bloomberg, Intellyx No Ops? OrYes, Ops! The Future of Operations in a DevOpsWorld
- 2. NoOps? Or Yes, Ops! The Future of Operations in a DevOps World Jason Bloomberg President jason@intellyx.com @theebizwizard Copyright © 2018, Intellyx, LLC
- 3. The Shifting Landscape of IT Operations • Manual tooling • On-prem only • Strained relationship with appdev • Reactive ‘firefighting’ – Increasing automation – Fully hybrid, cloud-first – Collaboration & increasing ‘infrastructure as code’ – Predictive, leveraging AI Copyright © 2018, Intellyx, LLC All here today
- 4. What is NoOps? • Fully automated IT environment • Entirely abstracted from underlying infrastructure • No need for team to manage infrastructure in- house Copyright © 2018, Intellyx, LLC PhotoCredit:PhotoCredit:ChristopherBownshttps://www.flickr.com/photos/cipherswarm/
- 5. Where is NoOps in Practice Today? • At Google? – A lot of buzz around NoOps in 2016, but focus has shifted to expanding set of services • At AWS? – Pushing for NoOps at customers, but not internally • Apple, Facebook, NetFlix, etc.? – Ops at scale doesn’t mean NoOps • Enterprises? – Not on your life Copyright © 2018, Intellyx, LLC PhotoCredit:JonathanStewarthttps://www.flickr.com/photos/51804380@N07/
- 6. NoOps On the Cloud (not in It) NoOps on the Cloud Copyright © 2018, Intellyx, LLC ImageCredit:TylerTreathttps://bravenewgeek.com/tag/newops/ Traditional Ops
- 7. NoOps vs. DevOps Gene Kim boils down DevOps to three principles: • Flow: movement of features through CI pipeline – NoOps lowers friction & increases flow, making DevOps better • Fast feedback: as features progress through pipeline – NoOps facilitates shipping of defects as well as features – Proper monitoring and feedback necessary • Continuous learning & improvement – NoOps is culmination of this process Copyright © 2018, Intellyx, LLC To say NoOps is the end of DevOps is to say we have nothing left to learn and nothing to improve. – Jordan Bach, DevOps engineer Quote:https://blog.appdynamics.com/engineering/is-noops-the-end-of-devops-think-again/
- 8. NoOps vs. ‘NewOps’ Copyright © 2018, Intellyx, LLC ImageCredit:TylerTreathttps://bravenewgeek.com/tag/newops/ Add ‘on premises’ for fully hybrid environment
- 9. What is ‘Hybrid IT’? • Management approach centered on a workload- centric and value-driven abstracted technology stack • May include: – Legacy infrastructure – On-premises virtualization – Private and/or public cloud – IaaS, PaaS, and/or SaaS Copyright © 2018, Intellyx, LLC9 PhotoCredit:SeanEllishttps://www.flickr.com/photos/s_w_ellis/
- 10. When would NoOps be Practical? • When your environment is largely homogeneous • When change at the infrastructure level is rare • When you have nothing more to learn about ops Copyright © 2018, Intellyx, LLC PhotoCredit:KindnessArthttps://www.flickr.com/photos/actionkabimax/ Ain’t gonna happen
- 11. Modern Ops, or ‘NewOps’ • Cloud-first • Proactive – AI-driven predictive insights and automation • Collaborative – Constant feedback, learning relationship with appdev, ops as services • Fully hybrid – Public cloud, hosted/on-premises private cloud, on-premises virtualized environments, and legacy environments Copyright © 2018, Intellyx, LLC PhotoCredit:ChristoDrummkopfhttps://www.flickr.com/photos/cdrummbks/
- 12. Darren Cunningham, OpsRamp From Operational to Transformational Digital Operations
- 13. From Software Everywhere to Ops Needed Everywhere 2015 "Every business will become a software business, build applications, use advanced analytics and provide SaaS services.” -Satya Nadella Today Every business unit is a software startup, not waiting for IT, sourcing external providers.
- 14. There are 3 Transformations Driving IT Today IT Transformation Infrastructure Transformation Proliferation of Cloud Services Device-centric to workload-centric Cost escalation DevOps Transformation Supporting continuous delivery From “specialist” to “versatilist” Agility is the primary driver Tool Transformation Point tools are a reality Many metrics, but no system topology Contextual views are now a rarity
- 15. 15 Infrastructure Transformation OLD WAY Datacenters Servers Private Cloud Virtualization Centralized IT Staff NEW WAY Multi-Cloud Serverless Cloud-Native Applications Hybrid IT Management Decentralized Teams
- 16. The Dev-ification of Ops Focus is on: • Flexibility • Agility • Continuous Deployment “Operations has been adopting so many of the techniques used by developers to support more agile and responsive processes that we're seeing a kind of "dev-ification of ops.” -Gene Kim
- 17. 17 DevOps Requires A New Kind Of Business Mindset Real- Time Visibility Application Performance Business Service Availability Reporting System Health
- 18. 18 But Do Point Tools Miss the Point?
- 19. Control the Chaos with a Unified Platform 100% Visibility across your hybrid IT infrastructure 50% Cost savings vs. too many ITOM tools in place today. 50% Reduction in MTTR Take Action Faster with Context and Insight (AIOps) Be the First to Know Run IT Ops as a Service 50% Reduction in MTTD
- 20. From Jason: • Cloud-first and proactive (AI-driven predictive insights and automation) • Collaborative (Constant feedback, learning relationship with appdev, ops as services) • Fully hybrid From Darren: • Recognize the shift to IT Operations as a Service • Seek to become service-centric, not element centric • Investigate AIOps and a platform approach to modern IT Ops Next Steps www.OpsRamp.com www.Intellyx.com