Riverbed Technology emphasizes the importance of SharePoint performance for enhancing customer service and employee productivity, advocating for location-independent computing to optimize app and data hosting. The adoption of Office 365 significantly improves performance, evidenced by reduced loading times and improved user experience, while Riverbed's application performance platform identifies and resolves issues efficiently. Overall, the platform leads to greater productivity, lower total cost of ownership, and faster time-to-market for companies leveraging SharePoint.