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CASe STudy
                                      LOS ALAMOS
                                      NATIONAL LAbORATORy




                                   Los ALAmos uses PuPPet to gAin
 “Prior to using Puppet,             visibiLity into their dePLoyed mAc
managing the Mac OS X systems
in our net work was a challenge.
                                       os X environment And meet
There was a real lack of visibility     nist stAndArds
into b oth the numb er of Mac s on                     Los Alamos National Laboratory is one of the world’s
the network and their configuration.                   premier research organizations and is engaged in
                                                       strategic science on behalf of national security. Los
Pu p p e t h as m a d e a real di f f e re n ce
                                                       Alamos’ networks not only employ a wide variety of
to our administrators who were                         devices and operating systems, they are also held
previously having to walk to each Mac                 to strict security guidelines for the configuration and
and service it individually.”                        security software on all of their systems, including systems
                                                    running Mac OS X. Puppet helps support hundreds of
—Allan Marcus, Solutions Architect,                Macs, gains visibility into the devices on their networks and
Los Alamos National Laboratory                    ensures that they meet security standards for those systems

                                             stArting environment
                                       • Over 1700 Mac desktops, that checked in on a regular basis, were
                                         being managed. That number continues to grow.
                                       • There was a complete lack of visibility into the actual number of
                                         Macs on the network. There were over 3,400 Macs registered but
                                         many of these systems were no longer active.
                                       • Requirements for least privilege on desktops caused problems
                                         because of the need to update software and antivirus. The
                                         need to update software was often given as a reason to grant
            Reductive Labs
                                         administrative rights to individual users.
  www.reductivelabs.com
                                       • Prior to using Puppet they weren’t using any institutional
         tel: 503.805.9065
                                         administrative tools to manage Macs. It was highly manual and a
   twitter: @reductivelabs
                                         time intensive process.
CASe STudy
                            Key objectives for PuPPet dePLoyment
                                • gain visibility – They needed to understand the number of
                                  Macs on their network, their configuration, and whether they met
                                  security requirements.
                                • Configuration Management – Los Alamos is governed by
                                  NIST Special Publication 800-53 which has requirements for
                                  configuration management controls of all desktop assets.
                                • enforcement of Least Privilege – NIST Special Publication
                                  800-53 has requirements for enforcing the most restrictive set of
                                  rights needed by users. without Puppet, users often requested
“we have strong                   and required administrative privileges in order to regularly update
requirements for                  their Symantec security software on their Macs.
implementing a              benefits obtAined
secure network.
                                • enhanced visibility – After deploying Puppet, they were able to
Not only did                      see information about the Macs connected to the network.
Puppet help                     • Improved efficiency – The use of Puppet has dramatically
us meet NIST                      improved their ability to administer and update their Macs on their
requirements                      network, a previously manual process.
for configuration               • Adherence to Compliance Standards – Puppet allowed
                                  Los Alamos to meet NIST standards for both configuration
management and
                                  management and least privileges guidelines.
least privilege,                • Accelerated Troubleshooting – with the enhanced visibility has
the Puppet                        come the benefit of accelerated troubleshooting. field technicians
architetcure itself               now have the configuration information available to them to
proved to be                      remotely identify problems and prioritize updates.
extremely secure.”
                            Why PuPPet?
—Allan Marcus, Solutions        • Cross Platform Support – Los Alamos started using Puppet to
Architect, Los Alamos             support their Mac OS X environment, but Puppet’s cross platform
National Lab
                                  support for other versions of unix was important in their decision.
                                  They are currently exploring expanding their use of Puppet to
                                  include their Linux systems, as well.
                                • Open Source Solution – Cost was important in their choice of
                                  Puppet, as it provided the most cost effective solution to both
                                  meet their key objectives without a capital budgeting process.
                                  In addition, Los Alamos has found the open source community
                                  helpful in addressing any issues that surface.
                                • Highly secure architecture – before they moved forward with
                                  Puppet, Los Alamos had their security experts test the software
                                  for adherence to their rigorous security standards. Their security
           Reductive Labs         experts were impressed with how secure Puppet was.
 www.reductivelabs.com
        tel: 503.805.9065
  twitter: @reductivelabs
                            LOS ALAMOS NATIONAL LAbORATORy • LOS ALAMOS, NM • www.LANL.gOv

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Los Alamos Puppet Case Study

  • 1. CASe STudy LOS ALAMOS NATIONAL LAbORATORy Los ALAmos uses PuPPet to gAin “Prior to using Puppet, visibiLity into their dePLoyed mAc managing the Mac OS X systems in our net work was a challenge. os X environment And meet There was a real lack of visibility nist stAndArds into b oth the numb er of Mac s on Los Alamos National Laboratory is one of the world’s the network and their configuration. premier research organizations and is engaged in strategic science on behalf of national security. Los Pu p p e t h as m a d e a real di f f e re n ce Alamos’ networks not only employ a wide variety of to our administrators who were devices and operating systems, they are also held previously having to walk to each Mac to strict security guidelines for the configuration and and service it individually.” security software on all of their systems, including systems running Mac OS X. Puppet helps support hundreds of —Allan Marcus, Solutions Architect, Macs, gains visibility into the devices on their networks and Los Alamos National Laboratory ensures that they meet security standards for those systems stArting environment • Over 1700 Mac desktops, that checked in on a regular basis, were being managed. That number continues to grow. • There was a complete lack of visibility into the actual number of Macs on the network. There were over 3,400 Macs registered but many of these systems were no longer active. • Requirements for least privilege on desktops caused problems because of the need to update software and antivirus. The need to update software was often given as a reason to grant Reductive Labs administrative rights to individual users. www.reductivelabs.com • Prior to using Puppet they weren’t using any institutional tel: 503.805.9065 administrative tools to manage Macs. It was highly manual and a twitter: @reductivelabs time intensive process.
  • 2. CASe STudy Key objectives for PuPPet dePLoyment • gain visibility – They needed to understand the number of Macs on their network, their configuration, and whether they met security requirements. • Configuration Management – Los Alamos is governed by NIST Special Publication 800-53 which has requirements for configuration management controls of all desktop assets. • enforcement of Least Privilege – NIST Special Publication 800-53 has requirements for enforcing the most restrictive set of rights needed by users. without Puppet, users often requested “we have strong and required administrative privileges in order to regularly update requirements for their Symantec security software on their Macs. implementing a benefits obtAined secure network. • enhanced visibility – After deploying Puppet, they were able to Not only did see information about the Macs connected to the network. Puppet help • Improved efficiency – The use of Puppet has dramatically us meet NIST improved their ability to administer and update their Macs on their requirements network, a previously manual process. for configuration • Adherence to Compliance Standards – Puppet allowed Los Alamos to meet NIST standards for both configuration management and management and least privileges guidelines. least privilege, • Accelerated Troubleshooting – with the enhanced visibility has the Puppet come the benefit of accelerated troubleshooting. field technicians architetcure itself now have the configuration information available to them to proved to be remotely identify problems and prioritize updates. extremely secure.” Why PuPPet? —Allan Marcus, Solutions • Cross Platform Support – Los Alamos started using Puppet to Architect, Los Alamos support their Mac OS X environment, but Puppet’s cross platform National Lab support for other versions of unix was important in their decision. They are currently exploring expanding their use of Puppet to include their Linux systems, as well. • Open Source Solution – Cost was important in their choice of Puppet, as it provided the most cost effective solution to both meet their key objectives without a capital budgeting process. In addition, Los Alamos has found the open source community helpful in addressing any issues that surface. • Highly secure architecture – before they moved forward with Puppet, Los Alamos had their security experts test the software for adherence to their rigorous security standards. Their security Reductive Labs experts were impressed with how secure Puppet was. www.reductivelabs.com tel: 503.805.9065 twitter: @reductivelabs LOS ALAMOS NATIONAL LAbORATORy • LOS ALAMOS, NM • www.LANL.gOv