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Lync Mobility Architecture

     Adam Jacobs
     Lync MVP

         @adamjacobs

         http://imaucblog.com

         adam@imaucblog.com
Agenda
• Lync MCX Deployment Checklist
• Lync MCX Capability
      – By platform
      – Call-via-work explained
• Screens
• Demo
• Questions

19/01/2012      Microsoft Unified Communications User Group London (MUCUGL)   2
MCX Deployment Checklist

• Introduced via CU4 and mobility web service
  (MCXStandalone.msi) – both components are
  deployed on Lync Front End(s)
• Mobile clients require new Autodiscover URLs
  (lyncdiscoverinternal.<SIPFQDN> and
  lyncdiscover.<SIPFQDN>)
• Client connection can be made over HTTP or HTTPS (HTTPS is recommended
  but additional PKI costs may apply)
• Reverse Proxy rule is also required for redirection to the Lync External Web
  Service
• Edge Server Federation with push.lync.com is required for push notifications
  (iOS and WP7 devices only)

19/01/2012          Microsoft Unified Communications User Group London (MUCUGL)   3
Lync Mobile Feature Overview

• IM/Presence - incl. Push Notifications (also for OCS 2007
  R2)
• Meeting Join – conference bridge call back via work
• Visual Voicemail – via Exchange Web Services (only iOS)
• Call-via-work – Lync calls your mobile whilst routing the
  dialled number, subsequently transfers the call to the
  original mobile call-back
• Single Number Reach – Simultaneously ring all clients +
  Call-via-work
• Lync Contacts/Address Book
• Send location - (iOS only)


19/01/2012     Microsoft Unified Communications User Group London (MUCUGL)   4
Lync MCX
- Features by Platform


         Features          Windows Phone 7                 iPhone/iPad                   Android
      Join Meeting        Calendar Application             Meetings Tab            Calendar Application
    Push Notifications         Available                      Available                    N/A
    Visual Voice Mail            N/A                      Voice Mail Tab                   N/A
      Call via Work            Available                      Available                    N/A
  Single Number Reach          Available                      Available                    N/A
                                                        iPhone - Phone Tab
         Dial Pad         My info and Contacts                                             N/A
                                                             iPad - N/A
                             Contact List - Only
                            published numbers
                          from contact card are Merged contacts from Merged contacts from
                                 displayed       multiple sources, all multiple sources, all
   Contact Information
                          Contact Search - Only available numbers are available numbers are
                            numbers within the        displayed             displayed
                           Lync Address Book is
                                 displayed
   Send Location/Map                N/A               Chats Tab                N/A

19/01/2012               Microsoft Unified Communications User Group London (MUCUGL)                      5
Show of Hands?


• Heard of                                                             ?


• Made a call over 3G?
      – Was it a good experience?
• Made a call over Wi-Fi?
      – Was it a good experience?

20/01/2012      Microsoft Unified Communications User Group London (MUCUGL)   6
Why Call-via-work is good for you! 

• Lync is enterprise technology (not
  Skype) and the expectation is for a                             VoIP?              PSTN?
  consistent good quality experience
    – Private Wi-Fi or WAPs that support
      VoIP QoS are often cost prohibitive
      and potentially outweigh the benefit
      of PSTN
    – public Wi-Fi is often unavailable and
      over-subscribed
    – 3G is equally, if not more so, unreliable
      and often more expressive than PSTN
• Voice (and video) over IP for mobile
  will undoubtedly become a standard in
  the near future, but not without
  improvements to public network
  infrastructure

   19/01/2012          Microsoft Unified Communications User Group London (MUCUGL)           7
Lync Mobile Screens (WP7)




19/01/2012   Microsoft Unified Communications User Group London (MUCUGL)   8
Lync Mobile Screens (WP7)




19/01/2012   Microsoft Unified Communications User Group London (MUCUGL)   9
Lync Mobile Screens (WP7)




19/01/2012   Microsoft Unified Communications User Group London (MUCUGL)   10
Demo Time!




19/01/2012   Microsoft Unified Communications User Group London (MUCUGL)   11
Questions?




19/01/2012   Microsoft Unified Communications User Group London (MUCUGL)   12

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Lync Mobility Architecture

  • 1. Lync Mobility Architecture Adam Jacobs Lync MVP @adamjacobs http://imaucblog.com adam@imaucblog.com
  • 2. Agenda • Lync MCX Deployment Checklist • Lync MCX Capability – By platform – Call-via-work explained • Screens • Demo • Questions 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 2
  • 3. MCX Deployment Checklist • Introduced via CU4 and mobility web service (MCXStandalone.msi) – both components are deployed on Lync Front End(s) • Mobile clients require new Autodiscover URLs (lyncdiscoverinternal.<SIPFQDN> and lyncdiscover.<SIPFQDN>) • Client connection can be made over HTTP or HTTPS (HTTPS is recommended but additional PKI costs may apply) • Reverse Proxy rule is also required for redirection to the Lync External Web Service • Edge Server Federation with push.lync.com is required for push notifications (iOS and WP7 devices only) 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 3
  • 4. Lync Mobile Feature Overview • IM/Presence - incl. Push Notifications (also for OCS 2007 R2) • Meeting Join – conference bridge call back via work • Visual Voicemail – via Exchange Web Services (only iOS) • Call-via-work – Lync calls your mobile whilst routing the dialled number, subsequently transfers the call to the original mobile call-back • Single Number Reach – Simultaneously ring all clients + Call-via-work • Lync Contacts/Address Book • Send location - (iOS only) 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 4
  • 5. Lync MCX - Features by Platform Features Windows Phone 7 iPhone/iPad Android Join Meeting Calendar Application Meetings Tab Calendar Application Push Notifications Available Available N/A Visual Voice Mail N/A Voice Mail Tab N/A Call via Work Available Available N/A Single Number Reach Available Available N/A iPhone - Phone Tab Dial Pad My info and Contacts N/A iPad - N/A Contact List - Only published numbers from contact card are Merged contacts from Merged contacts from displayed multiple sources, all multiple sources, all Contact Information Contact Search - Only available numbers are available numbers are numbers within the displayed displayed Lync Address Book is displayed Send Location/Map N/A Chats Tab N/A 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 5
  • 6. Show of Hands? • Heard of ? • Made a call over 3G? – Was it a good experience? • Made a call over Wi-Fi? – Was it a good experience? 20/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 6
  • 7. Why Call-via-work is good for you!  • Lync is enterprise technology (not Skype) and the expectation is for a VoIP? PSTN? consistent good quality experience – Private Wi-Fi or WAPs that support VoIP QoS are often cost prohibitive and potentially outweigh the benefit of PSTN – public Wi-Fi is often unavailable and over-subscribed – 3G is equally, if not more so, unreliable and often more expressive than PSTN • Voice (and video) over IP for mobile will undoubtedly become a standard in the near future, but not without improvements to public network infrastructure 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 7
  • 8. Lync Mobile Screens (WP7) 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 8
  • 9. Lync Mobile Screens (WP7) 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 9
  • 10. Lync Mobile Screens (WP7) 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 10
  • 11. Demo Time! 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 11
  • 12. Questions? 19/01/2012 Microsoft Unified Communications User Group London (MUCUGL) 12