M G ranjithkumar
- 1. M G Ranjithkumar No:B3 ,SSSP apartment, Vallalar Street, Mogapair Chennai-37 Mobile: +919884363647 Email: mg_ranjithkumar@yahoo.com Profile Diligent, Detail-oriented & self-motivated professional with Almost 11 years' experience in Business Development including Sales & Marketing in Advertising, Financial Services Industry, Call Center Management in insurance Industry and Operational Management in Telecom industry. Proven record of accomplishment of business sense and strong intuitions to understand market trends seeking responsible position in any industry with customer service as the key focus, where my skills are best utilized and to gain recognition and status by contributing to the growth of the organization. SUMAARY OF EXPERIENCE: . Profound knowledge of routines and sales practices at Direct Marketing through extensive experience . Complete proficiency over organizational skills . Great leadership skills with consistent motivation to representatives to achieve sales targets . Great flexibility in terms of work timings and sales targets . Excellent communication skills and convincing abilities . Immense knowledge of alternatives for standard sales policies . Extra ordinary ability to follow deadlines in complicated circumstances . Absolute command over MS office tools with thorough knowledge of MIS PROFFESIONAL EXPERIENCE: Organization: TDI International India PVT LTD (Channel Sales Partner of ALIBABA.COM) Designation: Branch Manager (Tamil Nadu) : Aug'15 till Date Key Responsibilities: Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. Responsible for the profitability and maximisation of Return On Capital Employed within the branch. . Handling Entire Tamilnadu Branch with 3 branches in Chennai, Coimbatore, Tirpur . Handling 3 BSM with 15 BDE of tamilnadu Branch. . Developing, implementing and maintaining a business plan for the branch. . Co-ordinating sales, purchasing, distribution, warehousing and staff costs. . Coaching and developing staff to do more and better. . Adherence to regulatory requirements. . Meets regional sales financial objectives by forecasting requirements; preparing an annual
- 2. budget; scheduling expenditures; analyzing variances; initiating corrective actions. . Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities. . Implements trade promotions by publishing, tracking, and evaluating trade spending Organization: INDIAMART INTERMESH PVT LTD Designation: Branch Manager : Aug'14 to Aug'15 Key Responsibilities: Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. Responsible for the profitability and maximisation of Return On Capital Employed within the branch. . Handling 5 Sales Mangers & 25 Sales Executives for Branch. . Developing, implementing and maintaining a business plan for the branch. . Co-ordinating sales, purchasing, distribution, warehousing and staff costs. . Focusing on achieving customer acquisition, retention and cross sales. . Managing the daily activities of the branch. . Enforcing the companies policies, principles, and procedures. Inspiring and motivating staff. . Identifying then addressing team training and development needs. . Coaching and developing staff to do more and better. . Adherence to regulatory requirements. . Providing excellent service to customers Interpreting, analysing and producing sales & financial data. . Enhancing awareness of the company branch and brand. . Liaising with the Area Manager to develop innovative marketing strategies. . Communicating clear business messages to staff. . Responsible for dealing with complex and diverse managerial problems. Designation: Deputy Manager : Aug '11 to Aug '14 Organization: Getit Infoservices Pvt Ltd Key Responsibilities: . Handling 10 Sales Executives for Chennai & NASA. . Sales generation , Strategizing , Developing sales plan for my catchment . Marketing and Recruitment for my catchment . Handling Call Getit, Yellow Pages, Biz List, Free Ads and all Verticals of Getit for my catchment . Trainings and motivation of the team. . Manpower planning for my catchment. . Designing product trainings as per the market requirements. . To initiate and probe into new possible alliance in the catchment . Handling Tele Process for my catchment (Two Tele Process Team of 50 members) . Encouraging the representatives by assuring gifts and performance incentives . Maintaining the daily sales statistics and forwarding the data to the sales director
- 3. . Coordinating and review the sales with SDL of vendor partner. . Checking the attendance for billable seats on monthly basis and approve the same for processing. . Fixing the target and monitoring the performance on weekly, monthly basis and if there is any deviation planning accordingly in fixing the issues. . Focusing on agent utilization for process improvement. . Analyzing the market & customer feedback, sharing the Reports to the Regional Manager and National Head . . Process review will be conducted on monthly basis to understand the business trend. . Creating competition between the locations to increase the sales volume. Also rewarding them for their achievement. . Worked on a new campaign with SEM/SEO to increase the revenue for the region . Acquiring new customers by promoting Private Ads & Hot Deals. . Responsible for analyzing and giving prompt solution to the targeted customer group thus the end user will be benefited. . Cross checking the daily production and conversion reports published by the MIS team. Organization: TECH MAHINDRA LTD-VIDEOCON TELECOMMUNICATIONS PROCESS Designation: Team Leader : Jan 2010 to Aug 2011 Key Responsibilities: . . As team leader, motivated and supervised 25 Field Executives . . Responsible for achieving Sales target & Revenue as per the SOP . Ensure that the revenue / Executive productivity are within the profitable limits. . To ensure that conversion targets are with par to the actual. . Responsible to achieve the Quality targets and to ensure that the slip-up is addressed to the Team members. . Conducts weekly reviews with the Team Members to find out the reasons for dip in productivity. . Developed a system and call scripts to facilitate the efficient management of Cold Calls . Provide customer service excellence and technical support on telephony systems. . Ensured strict adherence to company policies and procedural guidelines. . MIS and Team motivation Organization: ANDROMEDA MKT.PVT.LTD - VODAFONE PROCESS , CHENNAI Designation: Team Leader : Aug 2007 - Dec 2010 Key Responsibilities: . Leading a team of 15 members for Vodafone P2P Sales. . Meeting monthly targets with respect to Productivity , Revenue & Attendance. . Coordinating with top management & clients. . In charge for the field executives and their performance in meeting their targets with respect to sales and payment collections
- 4. . MIS and Team motivation. . Handholding & giving feedback to team members. Focus on individual performance as well as team performance. . Daily updating the team about the new products and plans by having briefing and de- briefing sessions. . Updating about other extracurricular activities/initiatives conducted by the HR team for the operations department. Organization : MMC InfoTech Pvt. Ltd Designation: Customer Sales Executive : May'05 to June`07 Graduate having 25 months of experience as Customer Sales Executive with MMC InfoTech Pvt. Ltd.Experience in exploring and developing new markets, accelerating growth and achieving desired sales targets Proficiency in analyzing market trends to provide critical outputs for Business development initiatives and formulation of selling and marketing strategies. A proven track record in increasing the sales & profitability of the company consistently. Effective communication, team player and relationship management skills. Educational qualification: Hindustan College of Arts & Science Chennai, TN 2003 Bachelor of Computer Application Ebenezer Matriculation Hr.Sec.School Chennai, TN 2000 H.S.C (Higher Secondary Examination) Velammal Matriculation Hr.Sec.School Chennai, TN 1998 High School (Matriculation Examination) Interests Music , Snookers Personal details 34 years of age, Married. Father Name - Gopalkrishnan.K (late) Excellent at Time & Stress Management. Languages Known: English, Malayalam, Tamil and Hindi Assets & Soft Skills: I am a hardworking person who is proud of meeting the targets before the deadlines, pretty confident about my communication and inter personal skills. Highly motivated, hard working, process oriented, fast learning and have a proven track record. Good at analysis, process management and people management. Being an extrovert I always like to share my ideas and thoughts with my peers. To conclude I can adapt myself to any change or surroundings.