M kawish siddiqui linkedin profile
- 1. ITIL (OSA & PPO) PMP, ITIL and Teradata Certified Master Serving in IT industry since 2000 ISO/IEC 20000:2005 LAC
- 2. More than Thirteen (13) years’ dynamic IT experience. Certified and experienced in Project Management Certified and experienced in IT Service Management Over Nine (09) years of comprehensive technical experience of data warehousing implementation Experienced in Data warehouse systems with multiple RDBMS flavors including Teradata, SQL Server 200x and Oracle. Strong ◦ ◦ ◦ ◦ Communication skills Teamwork leader ship problem solving Expect challenges which have to be realized in a limited amount of time.
- 3. Teradata Consultant Project & Service Manager (Oct-2012 – Present) Hydus Inc, Texas USA www.hydus.com (Jan 2007 – Sep-2012) (Managed Services) Teradata Global Consulting Center {ISO27001, CMM Level 5, CMMi Level 3}. www.teradata.com Database Administrator Sr. Software Engineer / DBA (Aug-2004 – Dec-2006) Information Architects Pvt. Ltd. www.info-architects.com (May-2000 – Aug-2004) Software Technology Innovator, A division of Sir Syed University of Engg. And Tech. www.ssuet.edu.pk
- 4. Bachelors of Science (Information Technology) – 2003 Preston Institute of Management Science and Technology, Karachi. www.pimsat-khi.edu.pk
- 5. ITSM (Service Management) Service Designing Project Management Policies, Standards, Change and Problem Management. Database Design, Security and Operations/Infrastructure Management Teradata Performance Management/Optimization Database/Data warehousing administration and data protection Strong Analytical Skills
- 6. Oracle - OEM, Data Manager, Storage Manager, Query analyzer, Backup Utilities, Server Manager, Spotlight for Oracle (By: Quest-Soft) SQL, PL/SQL, Dev2K, IDS, PL-SQL Developer, TOAD & Spotlight Teradata - Load/Unload Utilities – FastLoad, MultiLoad, FastExport, BTEQ, TD Administrator Teradata Manager, SQL Assit, Pmon et. SQL Server 200x - Enterprise Manager, SQL Server Management Studio, Spotlight for SQL Server 2005, SQL, T-SQL, TOAD for SQL Server Application Development – Microsoft .Net, C#, ASP.Net, VB.Net, VBA, VB6 etc. Server Side Tools/Technologies - Oracle Database Server (8,8i, 9i), Oracle Application Server SQL Server 200x (DB, SSRS, SSIS, SSAS), IIS, Tivoli Workload Scheduler (TWS by IBM) Designing/Planning/Modeling Tools - ER-Win, Visio Professional, MS Project Operating Systems - Windows NT (Server/Client), Windows 200x, Windows XP, Familiar with UNIX, Linux and TSO Mainframe
- 7. PMI Certified Project Management Professional (PMP) ITIL v3 Intermediate : Capability Stream (Operations Support & Analysis) ITIL v3 Intermediate: Capability Stream (Planning, Protection & Optimization) ITIL v3 Foundation Teradata Certified Master ISO 20000:2005 LAC Certificate ITIL (Certified in OSA & PPO) ISO/IEC 20000:2005 LAC
- 8. by TERADTA ITIL Intermediate – (OSA and PPO) Manage changes in Organization (www.lums.edu.pk) Project Management Professional Teradata System Performance by Larry Higa. ISO 20000:2005 Lead Auditor Course
- 9. Analyze business requirement Analyze existing database structure Analyze Master Data sources Define Entities and Attributes Normalize Master data model Communication with business and technical team
- 10. Develop Product Specification Document Design Product Architecture Analyze Source RDBMS Analyze Target RDBMS Repository Data Modeling Lead prototype development Prepare development plan
- 11. Master PDM integration Apply internal standards using ER-Win Index revision Maintaining model repository Generating data definition language (DDL) used to create the database schema Creating a model to correspond to each environment Synchronizing models with database structures Testing all DDL before deployment.
- 12. Source Feed Analysis Data Structure design Teradata Structure Implementation ETL Load Framework design strategic automation for Load scripts Train TMW team on Teradata best practices Train TMW team on Teradata Utilities
- 13. Transition Planning Knowledge Transfer tracking Coordination between off-shore team and SMEs for Knowledge Transition Technical Hands on for Application Management Customer Expectation Management Financial Tracking Coordination between Teradata, Customer and other vendors for Knowledge Transition Day-to-day operations management. SLA reviews and reporting. Cross functional communication. Coordination and Requirement Analysis with Business Users.
- 14. Creating and executing project work plans and revises as appropriate to meet changing as per needs and requirements. Change Management (Data model and ETL Design reviews) Capacity Planning and Management. Day-to-day operations management. SLA reviews and reporting. Cross functional communication. Coordination and Requirement Analysis with Business Users. Identify NSA (New Service Areas) and develop new service product packages for customers Manage day-to-day client interaction. Expectations management.
- 15. Worked as Project and Service Manager for EMEA Managed Service Project in Teradata GCC. Main responsibilities include: Lead Project Health Checks/Audits for all Off-shore projects Service Governance in: ◦ ◦ ◦ ◦ ◦ Incident Management Change Management Problem Management Service Request Management Knowledge Management Define/Refine ITSM process (ITIL & ISO20000) for Organization Developed complex ITIL and ISO-20000 Assessment Tool using Excel & VBA SWOT (Strength, Weakness, Opportunities, Threats) and Gap Analysis Identify NSA (New Service Areas) and develop new service product packages for customers Prepare internal Cost and Price comparison Cost and Benefit analysis for customers for new service products offers Define/Review SLA for existing services and New Service Areas Designing Service Review and Project health check Framework (for new and existing services) IT Service Governance (ITIL & ISO20000)
- 16. Worked onsite in Singapore as a DWH Project Lead/Manager. Main duties were Communication with overseas teams. Teradata Team and Project Management. Internal and External reporting Costing, Activities Tracking and Financial Forecasting Provide SWOT (Strength, Weakness, Opportunities, Threats) Analysis to Management Identify/Apply ITSM best and good practices Rollouts and production migration/deployment management Operations Management (36 + 5 Teradata Node System) Teradata performance monitoring for daily loads. Implement physical database design & tuning solutions. Developed and Implement Change, Incident and Problem Management Process. IBM Main frame AIX, UNIX shell scripting, JCL.
- 17. Major duties were: Identify Data Problems Coordinate with Overseas Team Prepare Business Rules and Define Data Quality (pre-transformation) rules Sample Test of data quality rules Data Quality reporting
- 18. As a Teradata Migration Specialist, migrated Call Centre MIS data form SQL Server 2000/5 to enterprise Teradata Data Warehouse. Responsibilities included: Design and Deploy Physical Data Model based on Logical Model extensions Define database tables and views Design Transformation using SSIS DTS Packages, FastLoad, BTeq etc. Testing and implementation into production Performance Bench Marking
- 19. As Implementation Specialist developed and implemented a Data Quality Scorecard application. The application used Business Objects front end reports running against a Teradata Data Warehouse. Responsibilities include: ◦ ◦ ◦ ◦ ◦ Requirement gathering Requirement analysis Database view coding Query designing Testing and Performance Optimization.
- 20. Worked as a DWH DBA, Responsibilities include Query optimization, Skew analysis, Data Migration, Table Level Rebuilds, Managing Roles and Profiles, SLA maintenance, Multi Valued Compression for Large tables, Performance optimization and other value addition tasks.
- 21. Burraq Telecom, Islamabad Avis/Budget Rent a Car {Cendant group USA} (Oracle) (Oracle and SQL Server 200x) Worked for them as DBA for SQL Server 2005 including all available services (SSIS, SSAS, SSDB, SSRS etc.), Planed Backup strategies and integration of deployed products with Oracle and SQL Server 2005. Worked as Database Administrator for Oracle, daily ETL batch operations and production support for Cendant group of companies USA, I have been involved in ETL testing and implementation phase with rest of the DW Team and closely worked with DW Architects and Warehouse Administrator (Senior DBAs).
- 22. Worked as Software Engineering and Database administrator role for Oracle technologies in parallel for various clients including SSUET (Sir Syed University), Mudarba Financials and Internet Credit Card. Major project I deployed in SSUET as Sr. Software Engineer and DBA are below. Financial Accounting System Library Information System Test Papers and Test Management System Web based catalog for Library Student Information System Examination System Fees Management System Admission System Payroll Management System Barcode Attendance System integrated with Payroll Management System. Human Resource Management System (integrated with Barcode attendance system) Projects Completed For clients: Financial Package for First Paramount Modaraba. This project is specially designed and developed for special reporting of Modaraba Leasing. Billing System including Voucher/GL System of Internet Credit Card Pvt. Ltd. Karachi Pakistan. (Desktop Application + Web Based Application for customers and merchants) Library Information System of Al-Ghurair University (U.A.E.). Student Information System of Al-Ghurair University (U.A.E.).