Let it go! Let it go!
January 22,2014 | [Time] Eastern
Speaker: Madeline Stanionis,M+R
Thank you to our sponsors:
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Let it go!
Madeline Stanionis
www.mrss.com
33,301,239 people
300 email messages monthly
Countless (literally) actions
$159 million
Whoa
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
www.mrbenchmarks.com
www.mrss.com/lab
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
It has always been this way
34 million friends
Nothing But Nets
1. Know your people
Dissecting
a Mozilla
Supporter*
Codes for fun
Wears hoodies,and loves
Mozilla apparel
Thinks the internet
should be free
Really freaking hates
the CIA and NSA
Favors function
over fashion
Loves wikipedia
*For brainstorm purposes only –
think of this as an “aggregate”
of a Mozillian
• Mission based copy
• Institutional reasons
to give
• Reminder of tax-
deductibility
• Deadline Driven
CONTROL
ALL THAT STUFF +
•Update on $
• Average gift
• Assurance that if you
give,we’ll stop emailing
you….
• A reminder of “this is
what you told us” via
survey
TEST
“We work
in the open,
we fundraise
in the open”
SHOW AND
TELL
MOZILLA’S
RESULTS!
•26.3% more
donors
• 21.6%
increase in
revenue
• Same
average gift
2. Give the people stuff to do.
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
3. Ride the wave
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
4. Take advantage of their voice
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
5. Parameters & guidelines, not rules
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape
6. Inspiration
HRC’s red logo
HRC’s red logo
Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape

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Let it Go! Let it Go!: Adapting Fundraising and Engagement Messaging to Today's Landscape