Main telecom 2014
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Founded in 2001, Main Telecom specializes in automation and outsourcing services, with over 300 systems installed and 150,000 subscriber lines. The company offers a range of products including unified communications, interactive voice response systems, and performance monitoring tools, alongside a strong presence in Riyadh and Kuwait. Recognized with various awards, Main Telecom is expanding its global footprint and aims to enhance business automation and contact center capabilities.
Main telecom 2014
- 1. CONNECTED BUSINESS COMPANY TEAM BP Automation Contact Center Outsourcing ServicesInfrastructure
- 3. Founded in 2001 after 15 years of field expertise Introduced 14 Applications in Contact Centers, Unified Communications, and Business Process Automation Voice, Data network design, implementation, software applications, and Service Delivery More than 300 Systems Installed Base More than 150,000 Subscriber lines OVERVIEW
- 4. Alcatel-Lucent Business & Research Partner Alcatel-Lucent Recognition Award 2012 Egypt Innovate ICT Award 2014 COPC Compliant & CMMI Level2 Preparation OVERVIEW
- 6. www.maintelecom.com Video Conferencing Triple Play TV IP mobility Instant Presence Infrastructure CONVERGENCE
- 7. SOFTWARE
- 8. Interactive Voice Response system Monitoring & Reporting Text To Speech Call Recording Auto Dialer Unified Communications CONTACT CENTER
- 9. Personal, and Group performance Indicators Groups Motivation Project Planning, analysis, and Control Help Desk, Customer Analysis Quality Assurance Performance Indicators Definition Real time statistics, and analysis Real time Corrective actions Mobile Dashboards Workforce Optimization BUSINESS AUTOMATION
- 11. • Fast Introduction, of services, to help startups, and temporary campaigns to achieve targets • Permanent Disaster Recovery Site • Automation of Telesales, telemarketing, and Support Divisions. OUTSOURCING
- 13. • 200 Call Center Seats In Riyadh • 20 Call Center Seats In Kuwait • Full System Design, and Implementation • Gulf Coverage www.maintelecom.com LIFE CONTACT CENTER
- 15. TM2 TM3 TM1 CALL CENTER IN EACH CITY
- 16. PROUD TO SERVE
- 17. Today Regional Presence 4Product Lines 2Contact Center Locations (Giza, 6th October( 100Seats 200Jobs Dual Time Zones (16 Hours(
- 18. Tomorrow Global Presence More Business Automation Products 27Contact Center in 27 Cities 5,400Seats 10,000Jobs 24/7/365Working Hours
- 19. Eng. Hesham Abdelsalam, General Manager Ramo Square, West Sumid, 6th October City 5, Lotfy Alsayed Street, 12111, Almesaha, Alahram, Giza Tel.: (+202) 38361100, 39122 470 Cel. : (+20) 111 4 666 440 hesham@maintelecom.com www.maintelecom.com Face Book: http://www.facebook.com/maintel CONTACT US