Making Apps Work
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This document discusses common barriers to delegates adopting apps and interactive technologies at events. It begins with brief introductions of the panelists hosting the discussion. The objectives are then stated as sharing solutions to the most common barriers, hearing expert perspectives, understanding the delegate view, and providing takeaways. The discussion centers around 7 common barriers, including delegates not using the technology, low download rates, lack of usage after download, usability issues, privacy/security concerns, lack of encouragement from clients/presenters, and poor return on investment of time/money. Attendees are then polled to rank the barriers and asked for feedback. Contact information is provided at the end.
Making Apps Work
- 1. ENSURING SPEAKERS & ATTENDEES USE YOUR EVENT TECH Leslie Robertson – Technology4Events Powered by
- 2. Who are we? • Leslie Robertson - Technology4events • Toby Lewis - Live Group • Dermott Madden - Lumi • Nick Tinker - CrowdCompass • Luke Glen - DoubleDutch Powered by
- 3. Objectives • Sharing solutions to the most common barriers to delegates adoption of Apps and interactive technologies • To hear what the experts have done • To understand what delegates think • To share examples of how to overcome the barriers • To provide a simple ‘take away’ for each barrier Powered by
- 4. Using MiThoughts Take notes and ask questions Powered by
- 5. Powered by Interactive Question Who is in the room?
- 6. Powered by Interactive Question How much of a problem is ineffective use of technology to you? 32% A) Hardly ever…I never really use in-event technology 8 28% B) Infrequent…most of the event tech we use is simple to use 7 C) Occasionally…it varies by Technology and delegate make up 6 20% 20% D) Regular issue….I’ve had issues with a range of technologies for different reasons 5 E) Big issue…I’ve faced some high profile issues with unhappy clients and delegates 4 3 2 1 0% A B C D E
- 7. 7 Common Barriers to Adoption 1. Delegates won’t use it! 2. We had an App once but no one downloaded it 3. Even when downloaded it wasn’t used 4. It was downloaded but delegates couldn’t work it 5. They worried about security or privacy issues 6. Delegates were up for using it but the client didn’t encourage presenters or meeting hosts to use it 7. It didn’t deliver on the investment in time or money Powered by
- 8. Powered by Interactive Question Based on your experience rank the following barriers in priority order Delegates won’t use it! We had one once but no one downloaded it Even when they downloaded it no one used it It was downloaded but delegates couldn’t work it They worried about security or privacy issues Delegates were up for using it but the client didn’t encourage presenters or meeting hosts It didn’t deliver on the investment in time and money
- 9. Delegates won’t use it! Powered by
- 10. We had an App once but no one downloaded it Powered by
- 11. Even when they downloaded it wasn’t used Powered by
- 12. It was downloaded but delegates couldn’t work out how to use it Powered by
- 13. They worried about security or privacy issues Powered by
- 14. Delegates were up for using it but the client didn’t encourage the presenters or meeting hosts to use it Powered by
- 15. It didn’t deliver on the investment in time, money or value Powered by
- 16. How did you find this session? Powered by Interactive Question
- 17. I would like to use this technology in the future?
- 18. leslie@technology4events.co.uk www.technology4events.co.uk +44 (0) 844 824 6696 Powered by