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MAKING BETTER UX
DESIGN DECISIONS
phillip hunter :: :: phillip.hunter@gmail.com :: :: @designoutloud
QUALIA
Making Better UX Design Decisions - UXPA Puget Sound 2014
clear
fun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compelling
award-winning
lightweight
Significant emotions are qualities of
experience; esthetic quality that
rounds out an experience into
completeness and unity.
John Dewey
What We Think Of
What Real People Think Of
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Experience was first
TECHNOLOGY
≠
EXPERIENCE
Experience was first
INTERFACE
≠
EXPERIENCE
Making Better UX Design Decisions - UXPA Puget Sound 2014
clear
fun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compelling
award-winning
lightweight
Experience was first
INTERFACE
PROPERTIES
≠
EXPERIENCE
QUALITIES
Making Better UX Design Decisions - UXPA Puget Sound 2014
Experiential qualities must be
distinguished from the
properties of objects. They are
intuited and not subject to
error or judgment.
CI Lewis
QUALIA
Experiential qualities must be
distinguished from the
properties of objects. They are
intuited and not subject to
error or judgment.
CI Lewis
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Features
Attributes
Know
Specs Sense Feel
PROPERTIES QUALIA
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
Making Better UX Design Decisions - UXPA Puget Sound 2014
QUALIA?
QUALIA?!
QUALIA!
luck newness
skill
confidence
distractio
n
uncertain
ty
insecuri
tyinterferen
ce
mood
environment
inabilit
y
ignoran
ce
motivation
misunderstand
ing
time
apathy
previous
experience
engagement
distaste
clarity of choice
priority / urgency
QUALIA!
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Making Better UX Design Decisions - UXPA Puget Sound 2014
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
clear understanding
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
clear understanding
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
clear understanding
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Pictures of various digital experiences:
skype/lync conference; family watching
movie; developing world kid with
computer; small biz
Making Better UX Design Decisions - UXPA Puget Sound 2014
Pictures of various digital experiences:
skype/lync conference; family watching
movie; developing world kid with
computer; small biz
Pictures of various digital experiences:
skype/lync conference; family watching
movie; developing world kid with
computer; small biz
Pictures of various digital experiences:
skype/lync conference; family watching
movie; developing world kid with
computer; small biz
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Experience Profile Assessment
Better UX Design through:
Understanding and focusing on Qualia, the
actual qualities of personal experience
Discovering and identifying Qualia in context
Assessing Qualia before, during, and after
experiences
GOOD LUCK!
phillip hunter :: :: phillip.hunter@gmail.com :: :: @designoutloud
Making Better UX Design Decisions - UXPA Puget Sound 2014

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Making Better UX Design Decisions - UXPA Puget Sound 2014

Editor's Notes

  • #2: Dining out story
  • #29: Colors
  • #42: Experience profile assessmentSemantic differential