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Making Ebooks
Accessible: Challenges
and Opportunities
@karamargaret
Kara Kroes Li
Director, Product
Management, eBooks
EBSCO Information Services
kkroes@ebsco.com
eCommerce
GOBI profiles ~70,000 books per
year for sale to academic libraries
Research and Reading
EBSCO eBooks offers 1.6M ebooks from 1,500
publishers via the EBSCOhost platform
EBSCO Books and GOBI Library Solutions
Content
Metadata
Software / Platform
Challenges and Opportunities
Feature EPUB PDF
Integrates Web Standards – Dynamic
Linking
Y N
Reflowable Text (Optimized Display) Y N
Accessibility Standards Y Y*
Searchable Images, Formulas, Tables Y N
Support for Non-Roman Languages Y N
Adjustable Font Size, Background Color Y N
Audio, Video, Quizzes Y N
CONTENT
Content Challenges: EPUB vs PDF
Publishers creating EPUB 69%
Delivery volume from EPUB-providing publishers 87%
Publishers planning to meet WCAG 2.0 accessibility standards 49%
Lack of expertise / time
45%
Lack of knowledge
21%
Technical / system
limitations
20%
Budget restrictions
18%
2018 Survey of Publisher Landscape
CONTENT
CONTENT
Content Challenges: Publisher Variation
• Content creators need to include:
• Semantic tags for document structure like <header>
• Alternative text for images
• Captions for figures
• Semantic markup for tables like <figure>
• Content variation across publishers is a major problem
• Provide guidance on best practices
• Encourage WCAG Content Structure Guidelines
• Recommend vendors or tools
• Encourage EPUB
• Evangelize
What are we Doing?
CONTENT
Visual
Disability Takes Many Forms
Hearing
Motor
Cognitive
https://disabilitycompendium.org/sites/default/files/user-uploads/2016_AnnualReport.pdf
Universal Design Principles: Designing
products that are usable by all people,
regardless of disability type or severity of
impairment
PLATFORM
• Websites or platforms need to:
• Retain publisher's accessibility features
• Include meaningful structure on webpages
• Provide options to skip to the main content
• Develop and test with various assistive technologies
• Repeatedly test/audit against standards
• Legacy code
• Maintaining an accessibility mindset and expertise
Platform Challenges
PLATFORM
Writing Requirements
• Each element of the user experience must be coded so that
the user can fully interact with the page using either a screen
reader or a keyboard
• Color contrast must meet certain guidelines
• Specific fonts must be avoided because they are especially
difficult for people with dyslexia
• Videos must contain captions
PLATFORM
Writing Requirements
PLATFORM
“Include in PDF grouping current page radio button not checked 1 of 3”
role=“dialog” aria-labelledby=“modal-header page-limit-info”
<label>
<input type=“radio”>
Current Page
</label>
<legend>Include in PDF</legend>
Building Accessible Software
PLATFORM
Accessibility Testing: Tools
PLATFORM
Accessibility Testing: Tools
PLATFORM
• Automated tests can
reliably evaluate only 30%
of accessibility issues
• Manual testing is critical in
designing a usable website
-Hiram Kuykendall, MicroAssist
Browser
• IOS desktop
• IOS mobile
• IOS tablet
• Android mobile
• Android tablet
• Desktop
• IE
• Firefox
• Chrome
• Safari
• Vision
• Hearing
• Mobility
• Learning
• Cognitive
• JAWS
• NVDA
• VoiceOver
• Narrator
• ZoomText
• WindowEyes
• Magnifier
• Claro
• ReadSpeaker TTS
• Read&Write
• Kurzwell
Assistive
Technology
OS/Device
Disability
Manual Testing: Factors to Consider
PLATFORM
Source: https://webaim.org/projects/screenreadersurvey7/
Screen Reader / Browser Combinations
PLATFORM
Training Developers and Product Managers
PLATFORM
• VPATs important but unreadable
• User-facing documentation meant to be read by students
and disability services personnel
• JISC ASPIRE project called attention to this and gives
organization guidance on how to improve
Importance of Documentation
PLATFORM
Documentation for Usability
PLATFORM
• Multiple metadata standards
• EPUB specification
• ONIX contains multiple places for accessibility information
• Publishers not leveraging metadata elements
consistently
• Opportunity for the market to incentivize progress
Metadata Challenges
METADATA
Metadata Opportunities - Vitalsource
METADATA
Metadata Opportunities - Vitalsource
METADATA
Opportunities: Benetech
METADATA
• GCA (Global Certified Accessible) gets to the
core problem: production processes
• Publisher participation so far: MacMillan, Simon
& Schuster, Wiley, Guilford Press
• Standards stringent by design
Takeaways
Content
Metadata
Software / Platform
THANK YOU
kkroes@ebsco.com

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Making Ebooks Accessible: Challenges and Opportunities

  • 1. Making Ebooks Accessible: Challenges and Opportunities @karamargaret Kara Kroes Li Director, Product Management, eBooks EBSCO Information Services kkroes@ebsco.com
  • 2. eCommerce GOBI profiles ~70,000 books per year for sale to academic libraries Research and Reading EBSCO eBooks offers 1.6M ebooks from 1,500 publishers via the EBSCOhost platform EBSCO Books and GOBI Library Solutions
  • 4. Feature EPUB PDF Integrates Web Standards – Dynamic Linking Y N Reflowable Text (Optimized Display) Y N Accessibility Standards Y Y* Searchable Images, Formulas, Tables Y N Support for Non-Roman Languages Y N Adjustable Font Size, Background Color Y N Audio, Video, Quizzes Y N CONTENT Content Challenges: EPUB vs PDF
  • 5. Publishers creating EPUB 69% Delivery volume from EPUB-providing publishers 87% Publishers planning to meet WCAG 2.0 accessibility standards 49% Lack of expertise / time 45% Lack of knowledge 21% Technical / system limitations 20% Budget restrictions 18% 2018 Survey of Publisher Landscape CONTENT
  • 6. CONTENT Content Challenges: Publisher Variation • Content creators need to include: • Semantic tags for document structure like <header> • Alternative text for images • Captions for figures • Semantic markup for tables like <figure> • Content variation across publishers is a major problem
  • 7. • Provide guidance on best practices • Encourage WCAG Content Structure Guidelines • Recommend vendors or tools • Encourage EPUB • Evangelize What are we Doing? CONTENT
  • 8. Visual Disability Takes Many Forms Hearing Motor Cognitive https://disabilitycompendium.org/sites/default/files/user-uploads/2016_AnnualReport.pdf Universal Design Principles: Designing products that are usable by all people, regardless of disability type or severity of impairment PLATFORM
  • 9. • Websites or platforms need to: • Retain publisher's accessibility features • Include meaningful structure on webpages • Provide options to skip to the main content • Develop and test with various assistive technologies • Repeatedly test/audit against standards • Legacy code • Maintaining an accessibility mindset and expertise Platform Challenges PLATFORM
  • 10. Writing Requirements • Each element of the user experience must be coded so that the user can fully interact with the page using either a screen reader or a keyboard • Color contrast must meet certain guidelines • Specific fonts must be avoided because they are especially difficult for people with dyslexia • Videos must contain captions PLATFORM
  • 12. “Include in PDF grouping current page radio button not checked 1 of 3” role=“dialog” aria-labelledby=“modal-header page-limit-info” <label> <input type=“radio”> Current Page </label> <legend>Include in PDF</legend> Building Accessible Software PLATFORM
  • 14. Accessibility Testing: Tools PLATFORM • Automated tests can reliably evaluate only 30% of accessibility issues • Manual testing is critical in designing a usable website -Hiram Kuykendall, MicroAssist
  • 15. Browser • IOS desktop • IOS mobile • IOS tablet • Android mobile • Android tablet • Desktop • IE • Firefox • Chrome • Safari • Vision • Hearing • Mobility • Learning • Cognitive • JAWS • NVDA • VoiceOver • Narrator • ZoomText • WindowEyes • Magnifier • Claro • ReadSpeaker TTS • Read&Write • Kurzwell Assistive Technology OS/Device Disability Manual Testing: Factors to Consider PLATFORM
  • 17. Training Developers and Product Managers PLATFORM
  • 18. • VPATs important but unreadable • User-facing documentation meant to be read by students and disability services personnel • JISC ASPIRE project called attention to this and gives organization guidance on how to improve Importance of Documentation PLATFORM
  • 20. • Multiple metadata standards • EPUB specification • ONIX contains multiple places for accessibility information • Publishers not leveraging metadata elements consistently • Opportunity for the market to incentivize progress Metadata Challenges METADATA
  • 21. Metadata Opportunities - Vitalsource METADATA
  • 22. Metadata Opportunities - Vitalsource METADATA
  • 23. Opportunities: Benetech METADATA • GCA (Global Certified Accessible) gets to the core problem: production processes • Publisher participation so far: MacMillan, Simon & Schuster, Wiley, Guilford Press • Standards stringent by design