Making More UX Designers in Education
4 likes886 views
The document discusses the demand for UX designers and emphasizes the role of apprenticeships in education as a means to develop talent in the field. It outlines the architecture of an effective apprenticeship program, highlighting the importance of mentorship, communication, and structured learning experiences. Suggestions for implementation include defining business value, establishing a mentorship structure, and setting up feedback mechanisms for continuous improvement.
Making More UX Designers in Education
- 1. MAKING MORE UX DESIGNERS: UX Apprenticeship in Education Presented by: Fred Beecher
- 2. DEMAND FOR UX IS VORACIOUS ©2010 Dimension Films
- 3. DEMAND FOR UX IS VORACIOUS ©2010 Dimension Films SUPPLY OF UX TALENT IS… WEE
- 4. ©2014 :: @fred_beecher :: #edui_apprentice UX
- 5. 90% - Dumb Luck ©2014 :: @fred_beecher :: #edui_apprentice UX 10% - Design School
- 6. 60% - Dumb Luck 30% - Specialty School 10% - Design School ©2014 :: @fred_beecher :: #edui_apprentice UX
- 7. 10% - Dumb Luck 50% - APPRENTICESHIP 30% - Specialty School 10% - Design School ©2014 :: @fred_beecher :: #edui_apprentice UX
- 8. INTEREST APPRENTICESHIP DEMAND ©2014 :: @fred_beecher :: #edui_apprentice
- 9. INTEREST APPRENTICESHIP DEMAND ©2014 :: @fred_beecher :: #edui_apprentice
- 10. ©2014 :: @fred_beecher :: #edui_apprentice
- 11. ©2014 :: @fred_beecher :: #edui_apprentice
- 12. APPRENTICESHIP ARCHITECTURE BUSINESS VALUE HIRE FOR TRAITS PEDAGOGY MENTORSHIP TRACKING ©2014 :: @fred_beecher :: #edui_apprentice
- 13. APPRENTICESHIP ARCHITECTURE IN EDUCATION BUSINESS VALUE COMMUNICATION PEDAGOGY MENTORSHIP FEEDBACK ©2014 :: @fred_beecher :: #edui_apprentice
- 14. BUSINESS VALUE •Do more work •Do better work •Attract & retain senior talent •Improve UX Design program ©2014 :: @fred_beecher :: #edui_apprentice flickr: johnny vulkan
- 15. COMMUNICATION “My life is directed by logistics.” - Ange Wang, Adjunct Professor of Design ©2014 :: @fred_beecher :: #edui_apprentice
- 16. DESIGN METHODS BUSINESS STRATEGY - Stakeholder Interviews - Business Discovery Workshops - Feature Analysis - Communicating Business Discovery Findings USER RESEARCH - Planning & Recruiting - In-Person Interviews - Remote Interviews - Contextual Inquiry - Survey Design & Analysis - Web Traffic Analysis - Research Analysis & Synthesis - Communicating User Research Findings ©2014 :: @fred_beecher :: #edui_apprentice INFORMATION ARCHITECTURE - Card Sorting & Analysis - Search Log Analysis - Content Strategy - Content Auditing - Site Mapping INTERACTION DESIGN - Ideation & Design Workshops - Scenarios, Storyboarding, & Process Flows - Screen Layout & Design - Interactive Prototyping - Prototype testing USABILITY EVALUATION - Heuristic Review - In-Person Usability Testing - Remote Usability Testing
- 17. WHAT TO COMMUNICATE OBSERVATION METHOD PRACTICE FULL PROJECTS ©2014 :: @fred_beecher :: #edui_apprentice
- 18. TRACK MENTORSHIP OPPORTUNITIES ©2014 :: @fred_beecher :: #edui_apprentice
- 19. EMPATHY FOR STUDENTS • Their studies come first • Most haven’t seen the big picture of UX yet • The serious ones really want portfolio pieces • They are not just free labor • They know they won’t be able to finish your project FOR INSTRUCTORS • Some instructors are more focused on teaching than others • Tenure-track instructors might be more focused on research • Adjuncts are juggling many, many responsibilities • Instructors need to generate lots of ideas about what to teach ©2014 :: @fred_beecher :: #edui_apprentice
- 20. PEDAGOGY LEARN OBSERVE PRACTICE PLAY ©2014 :: @fred_beecher :: #edui_apprentice
- 21. PEDAGOGY LEARN OBSERVE PRACTICE PLAY ©2014 :: @fred_beecher :: #edui_apprentice
- 22. MENTORSHIP IS THE ENGINE OF APPRENTICESHIP ©2014 :: @fred_beecher :: #edui_apprentice
- 23. ©2014 :: @fred_beecher :: #edui_apprentice Principal Mentor Apprentices Large Design Team
- 24. ©2014 :: @fred_beecher :: #edui_apprentice College Design Manager Apprentices Department Designers Communication & Logistics Mentorship & Feedback
- 25. Apprentice Small Design Team ©2014 :: @fred_beecher :: #edui_apprentice
- 26. ©2014 :: @fred_beecher :: #edui_apprentice Accountability Observation Assistance Mentorship Oversight
- 27. ©2014 :: @fred_beecher :: #edui_apprentice Accountability Observation Mentorship Oversight
- 28. APPRENTICE • Watches • Asks questions ©2014 :: @fred_beecher :: #edui_apprentice Accountability Observation Mentorship Oversight MENTOR • Shows what they’re doing • Explains why GATES • None
- 29. ©2014 :: @fred_beecher :: #edui_apprentice Accountability APPRENTICE • Executes the method with assistance MENTOR • Talks apprentice through the method GATES • Has covered method in class Observation Mentorship Oversight
- 30. ©2014 :: @fred_beecher :: #edui_apprentice Accountability APPRENTICE • Executes the method independently MENTOR • Checks apprentice’s work GATES • Has covered method in class • Project work Observation Mentorship Oversight
- 31. PROVIDE FEEDBACK ON APPRENTICES ©2014 :: @fred_beecher :: #edui_apprentice
- 32. ENCOURAGE REFLECTION ©2014 :: @fred_beecher :: #uxapprenticeship
- 33. APPRENTICES PROVIDE FEEDBACK ON YOU ©2014 :: @fred_beecher :: #edui_apprentice
- 34. AND ON THE PROGRAM ©2014 :: @fred_beecher :: #edui_apprentice
- 35. YOUR NEXT STEPS - LAY THE FOUNDATION BUSINESS VALUE Define how apprenticeship will benefit your organization • More work? • Better work? • Attract senior talent? • Enhance UX program’s reputation? COMMUNICATION Identify your allies and tailor your communication for them • Who is motivated to teach? • What are they looking for? • What can you offer them? ©2014 :: @fred_beecher :: #edui_apprentice
- 36. YOUR NEXT STEPS - INSTRUCTIONAL DESIGN PEDAGOGY Define how apprentices can participate in your work • Choose design methods • Identify opportunities for observation • Identify opportunities for practice • Identify longer term projects Define the mentorship structure of your program • How will you spread the burden? • What different levels of mentorship are you able to provide? ©2014 :: @fred_beecher :: #edui_apprentice MENTORSHIP
- 37. YOUR NEXT STEPS - SET UP TRACKING FEEDBACK Set up the infrastructure you need to provide feedback to apprentices & instructors • Forms, spreadsheets, databases, processes, etc. • Learning goals • Reflections • Feedback for you! • Pilot class ©2014 :: @fred_beecher :: #edui_apprentice
- 38. Fred Beecher UX Apprenticeship Lead ! fbeecher@nerdery.com nerdery.com/fb @fred_beecher ! slideshare.net/fred_beecher/ ICONS BY NOUNPROJECT: Erlenmeyer Flask by Dmitry Baranovskiy :: Magnifying Glass by Lemon Liu :: Person by Alex Fuller :: Volunteer by Amanda Clifford :: Education by Travis Yunis :: Mentor by Irene Hoffman :: Statistics by Nate Eul :: Bridge by Torehan Sharman :: Four Leaf Clover by Iconoci :: Unicorn by Bram van Rijen :: Mortar Board by Ryan Beck :: Megaphone by Piero Borgo :: Comment by Mourad Mokrane (all other icons are public domain)