Making Sure Youre Understood
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1) Effective communication is important for leadership, but surveys show that many employees do not understand goals that are communicated by senior leaders. 2) Asking people to react to a presentation and having a discussion can help verify misunderstandings and gain buy-in. Key questions should be specific and address both easy and difficult topics. 3) Planning time for real discussion, rather than just leaving questions until the end, is ideal for internal presentations where change is being proposed. This allows presenters to understand if the point was communicated effectively and gain support.
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Making Sure Youre Understood
- 1. Presentation Inspiration KineticFuture: Leadership Communications Coaching Making Sure You’re Understood When communication is just one way, we all trot out from the meeting happily assuming that the message is understood. Big mistake. It’s only when nothing happens or when you hear mutterings on the grapevine you realise it’s not gone well. A survey conducted by compensation specialist Towers Perrin revealed that 63% of employees said that their senior leaders effectively communicated goals. That means that 37% still did not. Asking people to react can verify misunderstandings and helps people buy in too. But make your questions specific and don’t shy away from the hard ones. I would also advise not to leave the question session to the end and genuinely plan your time to have a real discussion. This type of approach is ideal for an internal presentation to a management team when you’re looking for change. Useful example key questions: • How do you think this plan will affect your staff? • How easy or difficult do you think this will be? • What are some of the first steps you’d suggest to make this change a reality? • How do you think that the competitor will react? Then you will know whether they understand your point and what you have to do to communicate more effectively or gain support.