The document emphasizes the importance of unified communications (UC) in modern businesses, particularly as they become more decentralized and reliant on innovation. It discusses the benefits of UC as a Service (UCaaS), including improved flexibility, efficiency, and security through seamless integration of voice, data, and video communications. Additionally, it highlights the role of mobile-first approaches and 5G technology in enhancing UC, while suggesting that SD-WAN can optimize existing MPLS networks to support these advancements.
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