Making The Desktop Dynamic
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RES Software provides unified management of desktop environments across deployment and delivery methods. It allows customers to support heterogeneous desktops, take incremental steps towards transformation goals, and deliver IT as a service. RES Software manages the user experience across virtual, remote, and locally installed applications and operating systems. It also enables service providers to offer cloud-hosted user workspaces without requiring virtual desktop infrastructure investments.
Making The Desktop Dynamic
- 1. Making the Desktop DynamicJeff FisherVP, Business DevelopmentOctober 5, 2010
- 4. App & OS Deployment and Delivery Models
- 6. Small Steps
- 7. IT as a ServiceAgenda
- 8. RES Software at a Glance0Operations in 8 countriesFocus on EMEA and the US1,000,000+ Licenses sold2500+ customersProven TechnologyNot only a quick fix, but a future ready concept18 distributors worldwide120+ certified resellersStrategic100% indirect sales modelPrivately Owned and Profitable. Founded in 1999
- 9. Enable customers to: Support future ready, heterogeneous desktop environments Take small steps towards big goals Deliver IT as a Service through Dynamic DesktopsWhat we do?
- 10. RES Software History2009RES Software ships license number 1 Million! RES PowerFuseMyWorkspaceEdition released, and $12.5M Updata investment2008RES PowerFuse Express Edition released2003First customers in the US, Norway and Canada2007108% Growth in revenue2008 RES PowerFuse licenses reach a half million2010 RES Software opens US operations,deploys new branding and messaging, and releases RES PowerFuse 20101999 RES Software founded andfirst RES PowerFuse products sold2008 Local offices in 9 countries and 27% revenue growth2005 RES PowerFuse reaches200,000 licenses sold and RES Wisdom is released
- 12. 15+ years in client and desktop virtualization
- 13. Enterprise Sales Engineer, Citrix
- 14. Director Business Development, Softricity
- 15. Senior Business Development Manager, Microsoft
- 16. VP Strategy, DesktoneA little bit about me…
- 17. All produce(d) alternate application or desktop delivery technologies
- 18. Citrix XenApp, XenDesktop, XenClient and Provisioning Server
- 20. Microsoft Remote Desktop Services, App-V (SoftGrid), MED-V (Kidaro), VDI Suites
- 21. Desktone Virtual-D (Cloud-hosted Desktops)What do my past companies have in common?
- 22. Deployment leverages traditional solutions that install applications or OSes (i.e. ESD, PCLM, etc.)
- 23. Delivery is about real-time provisioning (via remoting or streaming protocol) without installation
- 26. Delivery = DynamicWhat’s the difference between “delivery”and “deployment”?
- 27. Microsoft options for OS deployment/deliverySource: Microsoft, Flexible Desktop Computing, 2007
- 28. Citrix FlexCast
- 29. App and OS delivery technologies increase the
- 30. Agility and productivity of end usersbut alsoComplexity of infrastructure management
- 31. No single delivery solution dominates
- 32. SBC architecture limits use for desktop hosting
- 33. Not all applications can be virtualized
- 34. The proverbial “Year of VDI” that never comes
- 35. And the rich PC is still the dominant endpoint
- 36. “The PC Is Not Dead; Long Live PCs” The VAR Guy, July 2010The challenge of app and OS delivery
- 38. App and OS delivery technologies enable the journey toward Dynamic Desktops but aren’t the total answer
- 39. Additionally, none of the delivery vendors provide unified management across all delivery options (including their own)
- 40. This is exactly what RES Software has been providing for more than a decade!
- 41. Simultaneously manages the user experience across all new virtualized delivery models as well as traditionally deployed, rich endpointsThe opportunity for RES Software
- 42. RES Software – Unified management for any deployment and delivery optionUser Workspace Management
- 43. Protecting the User ExperienceRES Workspace ManagerUser SeesWorkspacesCitrix XenApp(hosted / streaming)Behind theScenesApplicationsCitrix XenDesktopCitrix XenAppCitrixXenClientOS – Win XPOS – Win 7Hardware16
- 44. Enable customers to: Support future ready, heterogeneous desktop environments Take small steps towards big goals Deliver IT as a Service through Dynamic DesktopsWhat we do?
- 46. Compositionand PersonalizationSecurity and PerformanceAdvanced Administration• Desktop Transformation• Application Management• Zero Profile Technology• Workspace Analysis• Folder Synchronization• Email Templates• Delegation of Control• Remote Application • Integration• Instant Reporting • Compliancy• Tracking and Reporting• Removable Disk Control• Application Access• Network Security• User Installed Applications• Locations and DevicesNew Modular Product Approach
- 47. Microsoft I/O model and RES SoftwareSecurity & PerformanceComposition &PersonalizationAdvancedAdministrationService CentricDevice CentricUser CentricContext Centric
- 48. Workspace modelAddresses different types of users and desktops
- 49. Task workers
- 51. Mobile workers
- 52. …
- 53. Step by step
- 54. Focus on todays challenges firstStep by StepManaged Workspaces623157ImplementVirtual DesktopsExisting Desktops4Managed Virtual Desktops
- 55. Transformation ProcessFully Managed User WorkspaceSmall steps toward a big goal…Workspace Model(Partly Managed Desktop)Workspace Designer (Analyzes Data)Desktop Sampler (Collects Data)Unmanaged Live Desktop Environment
- 56. Virtual Desktop Extender (VDX)
- 57. Enable customers to: Support future ready, heterogeneous desktop environments Take small steps towards big goals Deliver IT as a Service through Dynamic DesktopsWhat we do?
- 58. End UsersServiceOrganizationMaking the Desktop DynamicServiceCatalogUser WorkspaceRunBooks
- 59. RES VDXSolve Current IssuesRES Automation ManagerRES Workspace ManagerDynamic DesktopsAutomate Daily IT TasksMaking the Desktop Dynamic27
- 60. The power of the entire stack
- 61. Market still believes that cloud-hosted VDI will be the primary model for outsourced desktops
- 62. Service Providers and customers are ready for a new approach
- 63. RES enables SPs to build a cloud-hosted user workspace offering
- 64. Allows end-users to continue using rich, Internet-connected PCs
- 65. Thin layer of management that can range from limited to very restrictive control
- 66. Limited infrastructure investment needed by SPsRES cloud-hosted desktop vision
- 67. Enable customers to: Support future ready, heterogeneous desktop environments Take small steps towards big goals Deliver IT as a Service through Dynamic DesktopsWhat we do?
- 68. Questions?
- 69. Thank You!Jeff FisherVP, Business Developmentj.fisher@ressoftware.com
Editor's Notes
- #5: We transform desktops into secure, controlled and well managed user workspaces.“This allows IT to deliver context aware access (who I am, where I am, what device I am using at what time the day or night I am accessing Corp data). This personal workspace is dynamically composed upon-logon. (it does not exist until you log on-not static)
- #6: <With this slide tell a brief history of RES Software plus some key facts>RES Software was founded in 1999, when a specific customer expressed the need to simplify and improve Citrix maintenance. From this beginning, RES Software has maintained close ties with a strong technical community. This technical community consists of people who combine a good understanding of our products with excellent insight into the challenges that our customers face. Their valuable feedback provides us with opportunities to enhance and improve our products. This is one of the ways in which we apply our principle 'For customers, with customers.‘Founded in 1999Privately owned and profitable104 employees (per January 1st 2010)Subsidiaries in 8 countriesEurope and NA More than 2,500 customers worldwide More than 1,000,000 licenses soldStrong Focus on Development & Support 100% Indirect Sales Model18 distributors worldwideapprox. 120 authorized resellers worldwide
- #18: We transform desktops into secure, controlled and well managed user workspaces.“This allows IT to deliver context aware access (who I am, where I am, what device I am using at what time the day or night I am accessing Corp data). This personal workspace is dynamically composed upon-logon. (it does not exist until you log on-not static)
- #19: User State virtualization uitleggen
- #22: Workspace Models allow the IT administrator to control what parts of User Workspace Management are being used to compose the user workspace without touching other parts on the desktop.
- #24: To get from the current desktop state to managed User Workspaces without impacting users, information about how desktops are used today is essential. This information can be gathered in the form of desktop samples. These samples are created by the Desktop Sampler, which runs unobtrusively as a standalone component, on users’ desktops. These samples contain encrypted information on available desktop items and context of the user. These samples are stored in a central location. The Workspace Designer, which is a part of the Management Console, helps the IT professional set up User Workspaces. First, the IT professional sets up how context should be established. The Workspace Designer will analyze the context information in the desktop samples and suggests suitable rules to establish context. Now the IT professional can start creating workspace items. The IT professional picks a category of desktop items and picks one item out of the list (from most common to least common) of found desktop items. The Workspace Designer compares each possible context with the actual desktop samples and analyses:Which users have access and would keep itWhich users have access but would lose accessWhich users would get access without having access todayThis information allows the IT professional to pick the right set of suggested access rules. The Workspace Designer creates and configures the new workspace item, based on the selected desktop item and the selected access rules.The Workspace Model, which is a part of the Management Console, enables the IT professional to control which parts of the User Workspace will be composed and secured by the Workspace Composer. These managed workspace items will co-exist on a user’s desktop with all the unmanaged workspace items so any possible impact will be minimized. A mix of different Workspace Models can be used to accommodate different types of users and desktops.By using the Desktop Sampler, the Workspace Designer, and the Workspace Model together, the IT professional is able to transform desktops to managed user workspaces step-by-step, with a clear understanding of the effects of each action taken.
- #26: We transform desktops into secure, controlled and well managed user workspaces.“This allows IT to deliver context aware access (who I am, where I am, what device I am using at what time the day or night I am accessing Corp data). This personal workspace is dynamically composed upon-logon. (it does not exist until you log on-not static)
- #31: We transform desktops into secure, controlled and well managed user workspaces.“This allows IT to deliver context aware access (who I am, where I am, what device I am using at what time the day or night I am accessing Corp data). This personal workspace is dynamically composed upon-logon. (it does not exist until you log on-not static)