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Leadership Now! Program Managing Group Dynamics  July30-31, 2008
Agenda Wednesday, July 30  9:00 am  Welcome and Overview  Session agenda Group learning norms Community Review  10:00 am  Facilitation Skills  12:00 pm  lunch 1:00 pm Group Decision Making  4:30 pm  Adjourn
Agenda Thursday, July 31 9:00 am  Group Decision Making  12:00 pm  lunch 1:00 pm  Project Teams  4:00 pm  Review and Next Steps
Norms for Group Learning Participate  Inquire to learn Lean into your discomfort Try on new ideas for size Help the group learn Avoid side conversations Take care of comfort needs  Give timely feedback Respect confidentiality Come prepared to sessions  Have fun!
Group Decision Making
Participatory Process Four Basic Fields of Activity   Divergent Zone Convergent Zone Closure Zone Decision Point Sam Kaner
  Decision Making Diamond topic divergence convergence Adapted from Sam Kaner,  Facilitator's Guide to Participatory Decision-making Topic  info  idea  proposal  decision- Outcome  sharing  generation  building  making Decision point Closure • action
  Divergent Zone Activities Generating alternatives Free, open discussion Gathering diverse points of view Unpacking the logic of a problem Sam Kaner
Convergent Zone Activities Evaluating alternatives Summarizing key points Sorting ideas Arriving at conclusions Sam Kaner
Closure Zone Activities Ending discussion Clarifying proposal Polling group members Implementing decision rule Sam Kaner
Decision Point Separates thinking & action Indicates that disagreements no longer considered alternative points of view Sam Kaner
Common Decision Rules Person In Charge Majority Vote “ Flip a Coin” Unanimous Agreement Sam Kaner
Decision Rule: Considerations Time available Information  High/low stakes Whose AOL Need for support in implementation
Gradients of Agreement Model Endorse Agree with reservation Mixed feelings, but support Don't like, but won't block Veto
Joint Ownership The result of the participatory process should be that each group member feels he/she has a stake in the group’s decisions and work products.
Documenting Agreements Clarifies what people are agreeing to  Provides a record of what was decided Motivates people to keep agreements Focuses energy & attention on what needs to get done Fran Rees
Documentation WHAT  needs to be done WHO  will do it BY WHEN  should it be started/completed RESOURCES  needed/available
Facilitation Skills

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Managing Group Dynamics

  • 1. Leadership Now! Program Managing Group Dynamics July30-31, 2008
  • 2. Agenda Wednesday, July 30 9:00 am Welcome and Overview Session agenda Group learning norms Community Review 10:00 am Facilitation Skills 12:00 pm lunch 1:00 pm Group Decision Making 4:30 pm Adjourn
  • 3. Agenda Thursday, July 31 9:00 am Group Decision Making 12:00 pm lunch 1:00 pm Project Teams 4:00 pm Review and Next Steps
  • 4. Norms for Group Learning Participate Inquire to learn Lean into your discomfort Try on new ideas for size Help the group learn Avoid side conversations Take care of comfort needs Give timely feedback Respect confidentiality Come prepared to sessions Have fun!
  • 6. Participatory Process Four Basic Fields of Activity Divergent Zone Convergent Zone Closure Zone Decision Point Sam Kaner
  • 7. Decision Making Diamond topic divergence convergence Adapted from Sam Kaner, Facilitator's Guide to Participatory Decision-making Topic info idea proposal decision- Outcome sharing generation building making Decision point Closure • action
  • 8. Divergent Zone Activities Generating alternatives Free, open discussion Gathering diverse points of view Unpacking the logic of a problem Sam Kaner
  • 9. Convergent Zone Activities Evaluating alternatives Summarizing key points Sorting ideas Arriving at conclusions Sam Kaner
  • 10. Closure Zone Activities Ending discussion Clarifying proposal Polling group members Implementing decision rule Sam Kaner
  • 11. Decision Point Separates thinking & action Indicates that disagreements no longer considered alternative points of view Sam Kaner
  • 12. Common Decision Rules Person In Charge Majority Vote “ Flip a Coin” Unanimous Agreement Sam Kaner
  • 13. Decision Rule: Considerations Time available Information High/low stakes Whose AOL Need for support in implementation
  • 14. Gradients of Agreement Model Endorse Agree with reservation Mixed feelings, but support Don't like, but won't block Veto
  • 15. Joint Ownership The result of the participatory process should be that each group member feels he/she has a stake in the group’s decisions and work products.
  • 16. Documenting Agreements Clarifies what people are agreeing to Provides a record of what was decided Motivates people to keep agreements Focuses energy & attention on what needs to get done Fran Rees
  • 17. Documentation WHAT needs to be done WHO will do it BY WHEN should it be started/completed RESOURCES needed/available