Managing Information System For PAYTM & Paypal
- 1. Management Information System Project vs. Group Members Aayushi shah(2) Harshil shah(12) Sharvil Kotadia(34) Shrey Hadvani(37) Suhani Mandowara(40)
- 2. Application:1 Essentials of Business Information System
- 3. INFORMATION SYSTEM Analysing the buying behaviour and adding personal touch. BUSINESS CHALLENGES 1.Reductions Of Cost and Duplication Of Products. 2.Paytm’s challenge is to compete with the companies like vodafone mpesa, amazon, snapdeal. BUSINESS SOLUTION 1. Paytm should have it's checking department for inspection. MANAGEMENT Revised Business Strategies ORGANIZATION organization has to set up it’s own warehouse or if they can have the checking deparment at third party fulfillment centres. TECHNOLOGY Easy to access application.
- 4. BUSINESS SOLUTION Hiring private company for handling the data of the customers. BUSINESS CHALLENGES Security. MANAGEMENT Look up on security checks. INFORMATION SYSTEM Providing maximum security to the customers. ORGANIZATION Working upon customer satisfaction by solving their security problems. TECHNOLOGY Adding extra security check points at the time of access.
- 7. PAYTM 1. BARGAINING POWER OF SUPPLIERS The bargaining power of suppliers is also described as the market of inputs. Suppliers are the manufactures of finished products. For any products there are many suppliers online, so they can’t show power on online retail companies. For example, if you take computer category, there are as many suppliers like HP, Apple, Lenevo, etc. everyone wants to sell their products through online retails like Paytm. Selling online saves a lot of money for the manufacturers, and as many people now a days prefer purchasing products through online stores, companies cannot afford to lose this channel. So in this industry the supplier power is low. 2. BARGAINING POWER OF CUSTOMERS The bargaining power of customers is also described as the market of outputs. Buyers in this industry are customers who purchase product online. Since this industry is flooded with so many players, buyers are having lot of option to choose. With many competitor’s like Amazon, Snapdeal, Flipkart, etc. customers get a wide range of choices. Customers would prefer the one who would provide goods at reasonable price, deliver it fast and provide them with other benefits like COD, EMI facilities, other offers, etc. Hence buyers have more power.
- 8. 3. COMPETITIVE RIVALRY For most industries the intensity of competitive rivalry is the major determinant of the competitiveness of the industry. Competition is very high in this industry with so many players like Snapdeal, Amazon, etc. many competitors means more choices for the customers to choose from. This also increases the cost incurred by the company to stay in the customers mind i.e. on promotions and advertisements etc. giving the customers better deals, making customers experience delightful and continuous innovation can help a company to stay at top even with tons of competitors around. 4. THREAT OF SUBSTITUTE PRODUCTS OR SERVICES Substitute foe this industry as of now is physical stores. Their threat is very low for the industry because customers are going for online purchases instead of going to physical stores as it will save time, efforts and money. With the advent and penetration of internet and smartphones, future in retail belongs to online retail. When we compare relative quality, relative price of product a person buys online with physical stores, both are almost same and in some cases, online retail stores offers more discounts and this attracts the customers to purchase product online. 5. THREAT OF NEW ENTRANTS Threat of new entrants is very high in this online retail industry because there are very less barriers to entry like less capital required to start a business, less amount of infrastructure required. Also Indian government helps allowed 51% FDI in multi-brand online retail and 100% FDI in single brand online retail so this means foreign companies can come and start their own online retail companies. All you need is to tie up with suppliers or products and you need to develop a website to display products so that customers can order products, and a tie up with online payment gateway provider like bill desk.
- 9. PAYPAL • 1. BARGAINING POWER OF SUPPLIERS High levels of competition among suppliers acts to reduce prices to producers and the more diverse distribution channels become the less bargaining power a single distributor will have. This is a positive point for PayPal. 2. BARGAINING POWER OF CUSTOMERS When customers require special customizations, they are less likely to switch to producers who have difficulty meeting their demands, so buyers customization positively affects paypal. Secondly when buyers have limited information, they are at a disadvantage in negotiations with sellers. Thirdly when customers cherish particular products they end up paying more for that one product. And at last when there are large numbers of customers, no one customer tends to have bargaining leverage. So all these points acts as a positive strength for paypal. 3. COMPETITIVE RIVALRY "Paybox As A Strong Competitors has a significant impact, so an analyst should put more weight into it. "Paybox As A Strong Competitors will have a long-term positive impact on the this entity, which adds to its value. Fewer firms are competing for the same customers and resources, which is a positive for PayPal. Large industries allow multiple firms and produces to prosper without having to steal market share from each other.
- 10. 4. THREAT OF SUBSTITUTE PRODUCTS OR SERVICES Substitute has lower performance i.e. lower performance product customer is less likely to switch from PayPal to another product or service. Substitute product is inferior i.e. customer is less likely to switch from PayPal to another product or service. A limited number of substitutes mean that customers cannot easily find other products or services that fulfil their needs. 5. THREAT OF NEW ENTRANTS Weak distribution networks mean goods are more expensive to move around and some goods don’t get to the end customer. The expense of building a strong distribution network positively affects PayPal. Advanced technologies make it difficult for new competitors to enter the market because they have to develop those technologies before effectively competing. If existing competitors have the best geographical locations, new competitors will have a competitive disadvantage. It takes time and money to build a brand. When companies need to spend resources building a brand, they have fewer resources to compete in the marketplace.
- 14. Conclusion Ecommerce is much more than mere selling of goods online, business can save lot of costs by just managing transactions with their suppliers and buyers. So by using Information System efficiently firms can achieve following-: • Operational Excellence • Customer Satisfaction • Competitive advantage • Survive in the market It also helps to improve decision making and helps to predict the future of the company when company wants to come up with new product and services.
- 15. Efficient Data management can also reap lot of benefits to Paytm such as •Personalization •Inventory management •Optimized Pricing •Provide Customers with A Better Experience Efficient Data management can also reap lot of benefits to PAYPAL such as • Helping prevent fraud • Delivering relevant offers and opportunities • Optimizing operations and efficiency
Editor's Notes
- #16: Paytm Charging according to the product and demand. Paypal Directed towards right bank,money goes into right hands Tracing the purchase history PayPal is able to present relevant offers from merchants to consumers – such as discounts when using PayPal as payment. faster, smarter decisions for our customers.