1. The document discusses referencing issues and provides guidance on referencing sources correctly. It introduces referencing software like EndNote and Zotero that can help automate reference management but require careful checking.
2. Examples are given of correctly formatted references for different source types according to English Faculty guidelines. Participants are asked to choose the right format for references from a selection.
3. Guidance is provided on tricky referencing issues and resources for style guides. Software like EndNote and Zotero are demonstrated for adding references and generating bibliographies but their limitations require humans to double check outputs.