Managing Through Chaos
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This document discusses managing teams through chaos and cultivating psychological safety. It recommends focusing on emotional intelligence, building empathy, and giving feedback. Google research found that psychological safety, where team members feel safe speaking their mind without embarrassment, is important for effective teams. Creating an environment with ambiguity and risk can increase psychological safety. Tools like Range Labs Icebreaker can help teams build trust and safety. Resources mentioned include "The Five Dysfunctions of a Team" and Google's re:Work on effective team management.
Managing Through Chaos
- 5. chaos
- 10. Samara
- 11. newteam,whodis?
- 12. 2 How exactly do we do R&D? 1 What are we, exactly? 3 What’s our relationship to the Mothership? howtoR&D?
- 15. chaos⇨fear
- 22. teamdysfunction
- 24. whattodo?
- 26. Emotionalintelligence • How to cultivate compassion • Being mindful of boundaries • Building empathy • Emotional triggers & physiological responses • How to give feedback Google’smanagementtrainingcurricula rework.withgoogle.com
- 27. “The whole is greater than the sum of its parts” - Aristotle ProjectAristotle Google’s research project to determine what makes effective teams.
- 29. “Psychologicalsafety refers to an individual’s perception of the consequences of taking an interpersonal risk or a belief that a team is safeforrisktaking in the face of being seen as ignorant, incompetent, negative, or disruptive. In a team with high psychological safety,teammatesfeelsafetotakerisks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.” rework.withgoogle.com psychologicalsafety
- 36. Astro Teller, head of X
- 37. Astro Teller, fan of rollerblades
- 39. “Failure is the way to advance those audacious projects. Encouraging teams to take on only the most ambitious projects and allowing them to fail at them is what leads to profoundly amazing things.” Astro Teller
- 40. “People will do profoundly amazing things if you set the social norms correctly.” Astro Teller
- 41. “Most teams don't think it's safe to tell you that the business plan that you asked them to make isn't really great. It's just good. Wouldn't that be amazing if they would actually tell you that, because you don't want them working on something that's good but not great.” Astro Teller
- 42. “chief culture engineer” Astro Teller
- 44. range.co
- 52. ! @spikebrehm
- 53. “The Five Dysfunctions of a Team”, by Patrick Lencioni https://www.tablegroup.com/books/dysfunctions re:Work by Google rework.withgoogle.com Range Labs Icebreaker https://icebreaker.range.co resources