SlideShare a Scribd company logo
Checklist for the Agile Manager
Jurgen Appelo
http://www.noop.nl
version 3
photo by Randy son of Robert
Jurgen Appelo
writer, speaker,
trainer, entrepreneur...
www.jurgenappelo.com
photo by blumpy
disclaimer: this is a...
(I sometimes change my opinion)
The Checklist
Reduce Risk
Measure Performance
Evaluate Feedback
Acquire Knowledge
Manage Uncertainty
Evolve Practices
Motivate People
Empower Teams
Align Results
Optimize Communication
Enforce Discipline
Restrain Growth
photo by richjensen
inspired by…
#1
Motivate People
extrinsic motivation
doesn’t work that well
photo by AMagill
diversity
brings robustness and flexibilityphoto by woodleywonderworks
what motivates one
demotivates another
photo by Balaji Dutt
motivating people is NOT the same
as NOT demotivating people
1. Do you know what is expected of you at work?
2. Do you have the materials you need to do your work right?
3. Do you get the opportunity to do what you do best every day?
4. Did someone recently give you recognition or praise for doing good work?
5. Do your colleagues seem to care about you as a person?
6. Are you encouraged to work on your (self-)development?
7. Do people make your opinion count?
8. Do you feel that your job is important?
9. Are your colleagues committed to doing quality work?
10.Do you (or would you like to) consider some colleagues as friends?
11.Does someone care about the progress of your work?
12.Are you given the opportunity (time/resources) to learn and grow?
(from: First, Break All the Rules, Marcus Buckingham)
12 Questions for Team Members
Checklist for the Agile Manager
#2
Empower Teamsphoto by Elvire.R.
“For example, an ant colony, the brain, the
immune system, a Scrum team, and
New York City, are self-organizing systems.”
- Ken Schwaber
Agile Software Development with Scrum
self-organization
no manager
photo by judepics
photo by striatic
agile managers are invisible
they act as a mirror
“How did you try to solve the problem?”
photo by Amir K.
make yourself not needed
(when you succeed you will be priceless)
The only way to make
yourself indispensable
is to make yourself
dispensable.
(John C. Maxwell)
#3
Align Resultsphoto by The Wandering Angel
self-organization
this was the result of…
photo by hive
photo by Mike Licht
and this too…
unaligned self-organizationphoto by aviplot
aligned self-organizationphoto by john w
photo by WordRidden
The Law of Requisite Variety:
a system can only be controlled
by a more complex system
photo by marcn
The Path and the Fence: Lead and Rule
photo by sonictk
lead
rule
To be a leader is not the next step for managers
It is the manager's job to give room to leaders
ordered complex chaotic
empowerment alignment
ordered organizations need empowerment
chaotic organizations need alignment
The Edge of Chaos
Optimize Communication
#4
photo by foxypar4
Functional Teams, Line Organization
Cross-Functional Teams, Line Organization
Cross-Functional Teams, Matrix Organization
#5
Enforce Disciplinephoto by kaibara87
photo by anna pearson
other people’s behavior must be
predictable
The discipline stack...
1. Self (self-discipline)
2. Coach (teaching from master)
3. Peers (warnings from equals)
4. Signals (steering by infrastructure)
5. Supervisor (a guy walking around)
6. Manager (me, cleaning up the s**t)
The higher in this hierarchy discipline
is achieved, the better.
#6
Restrain Growthphoto by mountainamoeba
photo by **Maurice**
Parkinson’s Law
organizations tend to get bigger
Cope’s Rule
species tend to get biggerimage by Bogdanov
Prevent systems from growing...
1. Limit input and output (keep it simple)
2. Reduce complexity (remove waste)
3. Clean up regularly (refactoring)
4. Make resources scarce (small budgets)
5. Keep backlog filled (plenty of work)
#7
Reduce Riskphoto by rednuht
photo by Aaron Escobar
Self-Organized Criticality
a critical state of high riskphoto by lrargerich
#8
Measure Performancephoto by xmatt
How to measure performance
in a multi-project environment?
Project A Project B Project C Total
€ 100000 € 20000 €50000
+20% -30% +10%
10% 20% 5%
5% 30% 0%
0% 40% 25%
+2000 -1200 +250
+1000 -1800 0
0 -2400 +1250
+1050
-800
-1150
X
Y
Z
Budget:
Overrun:
The Tragedy of the Commons:
using shared resources
photo by ojbyrne
optimize the whole
optimize the whole
= manage shared resources
#9
Evaluate Feedbackphoto by JasonRogers
photo by laffy4k
one-on-ones
• news & rumors
• status & progress
• obstacles & help
• personal development
#10
Acquire Knowledgephoto by procsilas
give time, give resources, check progress
agilists assume craftsmanship
only few people pursue craftsmanship
photo by ClintJCL
#11
Manage Uncertaintyphoto by rednuht
The Butterfly Effect
small variations, big impactphoto by Hamed Saber
photo by DavidHR
be prepared for things you did not expect
make people comfortable with change
Checklist for the Agile Manager
Adaptation to change…
#12
Evolve Practicesphoto by Hulagway
“It takes all the
running you can do,
to keep in the
same place.”
- Louis Carroll
Through the Looking Glass
The Red Queen Effect
photo by Sukanto Debnath
genotype (genes)
phenotype (body)
PDCA QIP AIM Pr2imer CPI-7
1. Determine Problems Plan Understand Assess Analysis Managing
2. Set Goals Set Goals Analyze Target Targets
3. Define Metrics Plan
4. Identify
Improvements
Act Choose Improve Analyzing
5. Implement
Improvements
Pilot Improving
6. Execute Processes
(implicit)
Do Execute -- -- --
7. Check
Measurements
Check Analyze Metricate -- Managing
process
improvement
mutation
experiment with new practicesphoto by Ramona Forcella
horizontal transfer
copy some practices from other sourcesphoto by V 2
crossover
photo by Kevin N. Murphy
mix all practices from two sources
The Checklist
Reduce Risk
Measure Performance
Evaluate Feedback
Acquire Knowledge
Manage Uncertainty
Evolve Practices
Motivate People
Empower Teams
Align Results
Optimize Communication
Enforce Discipline
Restrain Growth
picture by -bast-
Thanks, I hope to
have inspired you!
Q & A
m30.me/happiness
@jurgenappelo
slideshare.net/jurgenappelo
noop.nl
linkedin.com/in/jurgenappelo
jurgen@noop.nl
http://creativecommons.org/licenses/by-nd/3.0/
This presentation was inspired by the works of many people, and
I cannot possibly list them all. Though I did my very best to attribute
all authors of texts and images, and to recognize any copyrights, if
you think that anything in this presentation should be changed,
added or removed, please contact me at jurgen@noop.nl.

More Related Content

PDF
Lean & Agile Organizational Change
PDF
Metrics at Every (Flight) Level [2020 Agile Kanban Istanbul FlowConf]
PDF
An Agile Approach to Starting an Agile Transformation Office (COE)
PDF
Agile Leadership - Beyond the Basics
PDF
Adopción Ágil y Cambio Cultural: Lean Change Management
PPTX
Self-Organization and Empowerment in Agile
PDF
Estrategia y métodos para adoptar agilidad en áreas de negocio
PDF
Gemba Walks Helping Management to See
Lean & Agile Organizational Change
Metrics at Every (Flight) Level [2020 Agile Kanban Istanbul FlowConf]
An Agile Approach to Starting an Agile Transformation Office (COE)
Agile Leadership - Beyond the Basics
Adopción Ágil y Cambio Cultural: Lean Change Management
Self-Organization and Empowerment in Agile
Estrategia y métodos para adoptar agilidad en áreas de negocio
Gemba Walks Helping Management to See

What's hot (20)

PPTX
2017 Scrum by Picture
PDF
An Executive Insider's Guide to Enterprise Agile Transformation
PDF
5 Games for Effective Agile Coaching
PDF
Evolve or Die: A3 Thinking and Popcorn Flow in Action (#LKCE14)
PPTX
Agile Methodology and Tools
PDF
Heart of Agile: What is Agile?
PDF
Agile methodologiesvswaterfall
PPTX
Agile Center of Excellence : Presented by Rahul Sudame
PPTX
Agile evolution lifecycle - From implementing Agile to being Agile
PDF
SAFe® - scaled agile framework in practice
PPT
Scrum In 15 Minutes
PDF
Agile Process Introduction
PDF
Módulo 7. Gestión de proyectos ágiles
PPTX
Hands-on Agile Webinar #2: Agile Maturity & Agility Assessment
PDF
The Agile Adoption Roadmap (Keynote by Tim Abbott)
PDF
FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13
PPTX
Scrum In Ten Slides
PPTX
Scrum 101
PPTX
Impediments: Silent killer of agile teams
PDF
Agile Coaching Workshop
2017 Scrum by Picture
An Executive Insider's Guide to Enterprise Agile Transformation
5 Games for Effective Agile Coaching
Evolve or Die: A3 Thinking and Popcorn Flow in Action (#LKCE14)
Agile Methodology and Tools
Heart of Agile: What is Agile?
Agile methodologiesvswaterfall
Agile Center of Excellence : Presented by Rahul Sudame
Agile evolution lifecycle - From implementing Agile to being Agile
SAFe® - scaled agile framework in practice
Scrum In 15 Minutes
Agile Process Introduction
Módulo 7. Gestión de proyectos ágiles
Hands-on Agile Webinar #2: Agile Maturity & Agility Assessment
The Agile Adoption Roadmap (Keynote by Tim Abbott)
FLIGHT LEVELS OF KANBAN (KLAUS LEOPOLD) - LKCE13
Scrum In Ten Slides
Scrum 101
Impediments: Silent killer of agile teams
Agile Coaching Workshop
Ad

Viewers also liked (20)

PPTX
Project Management in Agile Organizations - The Project Managers Role
PPTX
What happens to engineering manager in agile world
PDF
Why Sanderson for Food and Drink Manufacturers?
PDF
Project Manager from Hell
PPTX
Where is the Project Manager in Agile Project
PDF
Agile organization design workshop
PDF
Lost in Translation: The Product Manager in Agile Organizations (Ramon Guiu P...
PDF
La journée type du ManagerCoach agile
PPTX
Valtech - Dans la peau du Manager Agile : un peu d'humanité dans un monde de ...
PDF
Etat de l'art agile lean pour manager
PDF
Manager agile open xke 2013
PDF
Agile Management: The Art of Servant Leadership
PPTX
Grosjean management agile_agile france2011
PDF
Ag07 Au Secours Mes Equipes Veulent Etre Agile Fr
PPTX
Retour d'expérience dev-ops AT-strasbourg 20121018
PDF
What Makes an Agile Manager?
KEY
ScrumMaster vs Project Manager
PPTX
Atam2014 manager agile
PPTX
My role as an Agile Manager
PDF
Agile pm is that the end of the project manager as we know it - fortes solu...
Project Management in Agile Organizations - The Project Managers Role
What happens to engineering manager in agile world
Why Sanderson for Food and Drink Manufacturers?
Project Manager from Hell
Where is the Project Manager in Agile Project
Agile organization design workshop
Lost in Translation: The Product Manager in Agile Organizations (Ramon Guiu P...
La journée type du ManagerCoach agile
Valtech - Dans la peau du Manager Agile : un peu d'humanité dans un monde de ...
Etat de l'art agile lean pour manager
Manager agile open xke 2013
Agile Management: The Art of Servant Leadership
Grosjean management agile_agile france2011
Ag07 Au Secours Mes Equipes Veulent Etre Agile Fr
Retour d'expérience dev-ops AT-strasbourg 20121018
What Makes an Agile Manager?
ScrumMaster vs Project Manager
Atam2014 manager agile
My role as an Agile Manager
Agile pm is that the end of the project manager as we know it - fortes solu...
Ad

Similar to Checklist for the Agile Manager (20)

PDF
Building Resilent & Anti-Fragile Orgs VSHRM Deborah Nystrom, REVELN
PDF
So, Now You're An Agilist, What's Next?
PDF
Leadership breakfast session
PPTX
Self-Coaching and Leadership, March 2013
PPTX
Play to their Strengths
PPT
The Multipliers Seminar
PPT
What’s Your EQ?: Emotional Intelligence and Effective Program Administration
PPT
Nurturing Leadership at the Library
PPTX
Double Loop Learning--Purpose and Power--PNSQC 2014 - slides
PDF
Job Feedback Giving Seeking and Using Feedback for Performance Improvement Ap...
PDF
A Smart Goals Template
PPTX
Transformation using Default Future
PPT
Dimensions of Change
PDF
How to Hire and Fire Your Employer
PDF
Degrees of Strength: The Innovative Technique to Accelerate Greatness
PDF
Better Management 2017: Performance e potenziale delle persone
PPTX
Servant Leadership
PDF
Leadership skills
PPT
Developing The Leaders Around You
PDF
The Dolt's Guide To Self-Organization
Building Resilent & Anti-Fragile Orgs VSHRM Deborah Nystrom, REVELN
So, Now You're An Agilist, What's Next?
Leadership breakfast session
Self-Coaching and Leadership, March 2013
Play to their Strengths
The Multipliers Seminar
What’s Your EQ?: Emotional Intelligence and Effective Program Administration
Nurturing Leadership at the Library
Double Loop Learning--Purpose and Power--PNSQC 2014 - slides
Job Feedback Giving Seeking and Using Feedback for Performance Improvement Ap...
A Smart Goals Template
Transformation using Default Future
Dimensions of Change
How to Hire and Fire Your Employer
Degrees of Strength: The Innovative Technique to Accelerate Greatness
Better Management 2017: Performance e potenziale delle persone
Servant Leadership
Leadership skills
Developing The Leaders Around You
The Dolt's Guide To Self-Organization

More from Jurgen Appelo (20)

PDF
Agility Scales
PDF
Managing for Happiness
PDF
Champfrogs
PDF
35 Best Quotes from Management for Happiness
PDF
Management 3.0 Workout
PPT
The Zen of Scrum - Russian
PDF
Management 3.0 - Brochure
PDF
Jurgen Appelo - Brochure
PDF
I Can't Draw
PDF
SketchKeynote Example
PDF
Happy Melly Videos (General Instructions)
PDF
Blueprint for a Tribal Business
PDF
Let’s Help Melly
PDF
Management 3.0 in 50 minutes
PDF
Stoos and Stuff
PDF
Stoos Gathering
PDF
The 7 Duties of Great Software Professionals (Reworked)
PDF
Complexity Thinking
PDF
How to Change the World
PDF
What Is Agile Management?
Agility Scales
Managing for Happiness
Champfrogs
35 Best Quotes from Management for Happiness
Management 3.0 Workout
The Zen of Scrum - Russian
Management 3.0 - Brochure
Jurgen Appelo - Brochure
I Can't Draw
SketchKeynote Example
Happy Melly Videos (General Instructions)
Blueprint for a Tribal Business
Let’s Help Melly
Management 3.0 in 50 minutes
Stoos and Stuff
Stoos Gathering
The 7 Duties of Great Software Professionals (Reworked)
Complexity Thinking
How to Change the World
What Is Agile Management?

Recently uploaded (20)

PDF
Training And Development of Employee .pdf
PDF
WRN_Investor_Presentation_August 2025.pdf
PDF
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
PPTX
AI-assistance in Knowledge Collection and Curation supporting Safe and Sustai...
DOCX
Euro SEO Services 1st 3 General Updates.docx
PPTX
Business Ethics - An introduction and its overview.pptx
PPTX
ICG2025_ICG 6th steering committee 30-8-24.pptx
PPTX
Lecture (1)-Introduction.pptx business communication
PPTX
Belch_12e_PPT_Ch18_Accessible_university.pptx
PPTX
CkgxkgxydkydyldylydlydyldlyddolydyoyyU2.pptx
PDF
A Brief Introduction About Julia Allison
PPTX
Probability Distribution, binomial distribution, poisson distribution
PDF
How to Get Funding for Your Trucking Business
PDF
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
PDF
Nidhal Samdaie CV - International Business Consultant
PDF
Business model innovation report 2022.pdf
PPTX
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
PDF
Roadmap Map-digital Banking feature MB,IB,AB
PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PDF
Unit 1 Cost Accounting - Cost sheet
Training And Development of Employee .pdf
WRN_Investor_Presentation_August 2025.pdf
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
AI-assistance in Knowledge Collection and Curation supporting Safe and Sustai...
Euro SEO Services 1st 3 General Updates.docx
Business Ethics - An introduction and its overview.pptx
ICG2025_ICG 6th steering committee 30-8-24.pptx
Lecture (1)-Introduction.pptx business communication
Belch_12e_PPT_Ch18_Accessible_university.pptx
CkgxkgxydkydyldylydlydyldlyddolydyoyyU2.pptx
A Brief Introduction About Julia Allison
Probability Distribution, binomial distribution, poisson distribution
How to Get Funding for Your Trucking Business
SIMNET Inc – 2023’s Most Trusted IT Services & Solution Provider
Nidhal Samdaie CV - International Business Consultant
Business model innovation report 2022.pdf
job Avenue by vinith.pptxvnbvnvnvbnvbnbmnbmbh
Roadmap Map-digital Banking feature MB,IB,AB
Power and position in leadershipDOC-20250808-WA0011..pdf
Unit 1 Cost Accounting - Cost sheet

Checklist for the Agile Manager

Editor's Notes

  • #10: AGILISTS, PROJECT MANAGERS The things that motivate people are not the same as the things that demotivate them. If you take away everything that demotivates a person, then that doesn’t mean that he will be motivated.