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People Development
MCCI Development Program
Presentation Track
1
Background
2
Objective
3
Development
Program
4
Competency Based
Approach
5
Development
Model
6
Evaluation &
Monitoring
INDUCTION PROGRAM
4
Development
Program
4
Competency Based
Approach
4
Development
Model
4
Evaluation &
Monitoring
CAREER PROGRAM
3
Background
SAFETY
ISSUE
TURN
OVER
New Employee
Very Low
Experience
Minimum
Safety
Knowledge
Minimum
Vocational
Training
Unstructured
Training
Program &
Dedicated
Mentor
Minimum
Technical
Orientation
Skilled Operator
RESIGN
Competency
GAP
DEVELOPMENT
PROGRAM
Lack of Skill
Preparation
Jr Operator
New ‘injured’
Operator
22
1313
NEWEMPLOYEE
LTIDATA
GRADE4-6
TURNOVER
262620092008
11
20092008
*Source: RCP *Source: PERS
1.Background2.Objective
Undefined
Individual
Development
Program
Direct
Operational
Task
Lack of risk
management
program (backup
employees)
Extremely difficult
to recruit
Experience
Employment in
the market
4
DEVELOPMENT
PROGRAM
MANAGEMENT
Background
Officer
Supervisor
Ass Manager
Officer
Supervisor
Ass Manager
1
9
2
Sect Manager 1
1
3
5
TURN OVER
Lack of Cadre Program to
Replace Certain People in
Certain Position
Extremely difficult to recruit
Experience Employment in
the market
5
Background
SAFETY
ISSUE
TURN
OVER
STRUCTURE
DEVELOPMENT
PROGRAM
Competent
New Operator
Human Capital
Readiness
Objective
ORIENTATION PROGRAMORIENTATION PROGRAM CAREER PROGRAMCAREER PROGRAM
Executive Mgt Development Program
Supervisor Mgt Development Program
Officer Mgt Development Program
Specific Function
Specific Cross Function
General Technical
Corporate Value Foundation Program
( New Employee )
( Officer )
( Supervisor )
( Assistant Manager – Section Manager )
Frontline Development Program 3
Frontline Development Program 2
Frontline Development Program
( Sr. Operator )
( Group Leader )
( Shift Leader )
Strategic Mgt Development Program
( Division Manager )
1.Background2.Objective
6 MCCI Competency Profile
Ex. Operator
4.Approach5.Model6.Evaluation Competency Based Approach
7 Competency Based Development Program
Corporate Value Foundation Module
General Soft General Tech
General Tech Specific Cross Function Specific Function Module
COMPETENCY Specific Specific
CQ
1
INF
1
LUR
1
OC
1
RO
1
SVO
1
TW
1
PK
1
QSHE
1
ENG
1
CL
1
PLOP
1
PLMG
1
GMP
1
PPIC
1
MKH
1
WH
1
PROT
1
CON
1
Common Specific (PRO,UTT,MNT,QI)
1
MFG-MNT-MKT-RCP-ADM-FIN PRO-UTT-MNT-QI-SHE PRO-UTT-MNT-QI
MODULE
FRESH
GRADUATE
MFG-MNT-MKT-RCP-ADM-FIN
EXPERIENCE
1 week 3 week 1 Month 3 Month
TRAINEE PROBATION
Behavior Indicator - Unskilled
MCCI COMPETENCY MATRIX (Operator)
PROBATION
Corporate Value Foundation Module General Tech On The Job TrainingMODULE
1 week 2 week 2 Month 1 week
4.Approach5.Model6.Evaluation
INDUCTION PROGRAM
7 Month
8
Induction Program
Development Model8
CORP VALUE
FOUNDATION
GENERAL TECHNICAL
SPECIFIC CROSS FUNCTION
PTA
PET
PTA
PET UTT
MEC
ELC
INSQualityInsuranceProcess
M
aintenance
SPECIFIC
For all new employee
Company Profile
Organization Commitment & Compliance
LUR
Service Orientation
Teamwork
Knowledge Seeking
Concern for Quality
Result Orientation
Product Knowledge
QSHE
English
Computer Literacy
Defining program in
progress
4.Approach5.Model6.Evaluation
Basic Chemical
Basic Equipment
Operation Unit
Instrumentation & Process Control
Introduction to DCS
Electricity in MCCI
Startup Plant
Introduction to Maintenance
9
Induction Program
Evaluation & Monitoring9
Technical(T)
Behavior (B)
30 B : 70 T 40 B : 60 T 50 B : 50 T
[ Value’s ]
[Knowledge&Skill]
Rate C Rate C Rate C
4.Approach5.Model6.Evaluation
Corp Value Foundation General Tech Specific Cross Function Specific Function Module
TRAINEE PROBATION
1 week 2 week 7 Month 3 Month
Rate C
50 B : 50 T
1 Month
12
The New Employee Orientation Program
Following
Direction
Able to operate with
minimum assistant
General
Technical
Value
Foundation
1 w 2 w
Specific
Technical
7 m
Specific
Technical
3 m NEW EMPLOYEE
Rate C
1 m
Rate C Rate C
Specific Cross
Function
Passing
Rate
Passing
Rate
Passing
Rate
CAREER
PROGRAM
Syllabus
Training
1.Background2.Objective
Rate C
Passing
Rate
13 Core
Team
Core
Team
Development
Stakeholders
HRDOMHRDOM
Development
Executive
Program
Principle
Program
Principle
Core Values
Trainers
Core Values
Trainers
General
Technical
Trainers
General
Technical
Trainers
Cross
Function
Trainers
Cross
Function
Trainers
Specific
Trainers
Specific
Trainers
Provide Direction to Develop Framework,
Policy & Curriculum and Feedback the
program effectiveness, Deploy the
Trainers
Monitor & Evaluate program
implementation according to Framework
& Policy deployment, Setup the program
calendar
Organize program implementation,
Coordinate all Trainers, Evaluate Training
Effectiveness and Monitor Training
Activities
Prepare training module, Conduct training activities,
Analyze training curriculum, Evaluate the Trainee’s,
KHM, MED, JPN,
DHK, BBS, RDA, DDT,
SANO, WOER, DP
LA, SAN
SAN
Development
Instructor
16 Presentation Track
1
Background
2
Objective
3
Development
Program
4
Competency Based
Approach
5
Development
Model
6
Evaluation &
Monitoring
INDUCTION PROGRAM
4
Development
Program
4
Competency Based
Approach
4
Development
Model
4
Evaluation &
Monitoring
CAREER PROGRAM
17
Background
SAFETY
ISSUE
TURN
OVER
STRUCTURE
DEVELOPMENT
PROGRAM
Competent
New Operator
Human Capital
Readiness
Objective
ORIENTATION PROGRAMORIENTATION PROGRAM CAREER PROGRAMCAREER PROGRAM
Executive Mgt Development Program
Supervisor Mgt Development Program
Basic Management Program
Specific Function
Specific Cross Function
General Technical
Corporate Value Foundation Program
( New Employee )
( Officer )
( Supervisor )
( Assistant Manager – Section Manager )
Basic Operational Program
( Group Leader / Shift Leader )
Strategic Mgt Development Program
( Division Manager )
1.Background2.Objective
18
CAREER PROGRAM
Management
FRESHGRADE
START
SUPERVISOR
Technical
Refreshment
Supervisory
Management Dev
Program
IDPLDP
ASM
Business
Refreshment
Executive
Management Dev
Program
IDPLDP
MDP
SM
Business Strategic
Refreshment
Strategic Management
Dev Program
DM
IDP LDP
MDP
Technical
Refreshment
Officer Management
Dev Program
IDP LDP
OFFICERTRAINEE
Specific
Technical
Corp Value
Foundation
1M 2M 4M Probation
General
Technical
Specific Cross
Function
*benchmark
BOD
1919
OFF
SPV
ASM-
SM
MANAGING
TASK
MANAGING
PEOPLE
MANAGING
BUSINESS
DM
Career Program
Development Approach
20
Career Program
Management Development Program
Managing Task
1. Problem Analysis
2. Effective People (7 Habits)
3. Effective Report Writing
Managing People
2. Effective Team Player
3. Frontline Leadership
Managing Business
1. Performance PlanningPS
RO
TW
LUR
SO
CQ
:: BASIC OPERATIONAL PROGRAM
21
Career Program
Management Development Program
Managing Task
1. Problem Analysis
2. Effective People (8 Habits)
3. Presentation Skill
Managing People
2. Effective Team Player
3. Communication Style
Managing Business
1. Performance PlanningPS
POC
RO
TW
LUR
SO
CQ
1. Problem Solving
3. Finance for Non Finance
1. Situational Leadership
2. Group Dynamics
3. Assertiveness Skills
1. Business PresentationPS
RO
LEAD
PM
LUR
SO
4. Coaching & CounselingDO
INF
:: BASIC MANAGEMENT PROGRAM
:: SUPERVISOR MANAGEMENT DEVELOPMENT PROGRAM
Managing Task Managing People Managing Business
22
Career Program
Management Development Program
1. Risk Management 1. Operational ManagementRO STM
1. Regional/Global Seminar
:: EXCUTIVE MANAGEMENT DEVELOPMENT PROGRAM (ASM-SM)
:: STRATEGIC MANAGEMENT DEVELOPMENT PROGRAM (DM)
Business Networking
Managing Task Managing Business
1. Knowledge Management 1. Man Management
2. HR for non HR
3. Conflict Resolution
1. Business PlanningPS LEAD
PM
CM
SO
4. Coaching & CounselingDO
Managing Task Managing People Managing Business
2. Change ManagementOD
1. Finance for non Finance
2. Financial Management
3. Business Strategy
4. Marketing Management
1. Transformational LeaderLEAD
Managing People
Managing Task Managing People Managing Business
Managing Task Managing People Managing Business
2323
Roadmap
Development
Framework
Curriculum &
Program
Structure &
InfrastructurePolicy
Current State
Batch 1 – New Employee Orientation Program
Roadmap
Syllabus SOP
Timeframe
Training
Management
Training Center
Trainers
Treatment for
Trainers
Curriculum &
Evaluation
Training Matrix
Development Stage
Career
Management
Mgt & Non Mgt Design
Apr
Frontline
Development
Program 1
Frontline
Development
Program 2
Executive
Development
Program
Supervisor
Development
Program
Strategic
Development
Program
Officer
Development
Program
GENERAL
TECHNICAL
MODULE
CORP VALUE
FOUNDATION
MODULE
SPECIFIC
MODULE
BlueprintScratchInductionProgramMandatoryProgram
Career Program
Jul
May
Jun
Aug
Sr.Opr – GL GL-SLOFF
SPV ASM-SM
DM
Sept
Oct
Dec
Q1- Batch 1 Mandatory
Program
Nov
2nd
Phase1st
Phase
24
Milestone Program
24 1st
Phase – Orientation Program
Outcome
Evaluation
Criteria
Trainers
Training
Center
Curriculum
MCCI
Development
Program
Structure
Approved
Proposal
Curriculum
Evaluation
Criteria
100% Passing
Probation
Policy
Schedule
Aug
14 June
11 June
Dec
Aug
Jul
Jul
?
14 June
Orientation
Program

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Mandatory Development Program

  • 2. Presentation Track 1 Background 2 Objective 3 Development Program 4 Competency Based Approach 5 Development Model 6 Evaluation & Monitoring INDUCTION PROGRAM 4 Development Program 4 Competency Based Approach 4 Development Model 4 Evaluation & Monitoring CAREER PROGRAM
  • 3. 3 Background SAFETY ISSUE TURN OVER New Employee Very Low Experience Minimum Safety Knowledge Minimum Vocational Training Unstructured Training Program & Dedicated Mentor Minimum Technical Orientation Skilled Operator RESIGN Competency GAP DEVELOPMENT PROGRAM Lack of Skill Preparation Jr Operator New ‘injured’ Operator 22 1313 NEWEMPLOYEE LTIDATA GRADE4-6 TURNOVER 262620092008 11 20092008 *Source: RCP *Source: PERS 1.Background2.Objective Undefined Individual Development Program Direct Operational Task Lack of risk management program (backup employees) Extremely difficult to recruit Experience Employment in the market
  • 4. 4 DEVELOPMENT PROGRAM MANAGEMENT Background Officer Supervisor Ass Manager Officer Supervisor Ass Manager 1 9 2 Sect Manager 1 1 3 5 TURN OVER Lack of Cadre Program to Replace Certain People in Certain Position Extremely difficult to recruit Experience Employment in the market
  • 5. 5 Background SAFETY ISSUE TURN OVER STRUCTURE DEVELOPMENT PROGRAM Competent New Operator Human Capital Readiness Objective ORIENTATION PROGRAMORIENTATION PROGRAM CAREER PROGRAMCAREER PROGRAM Executive Mgt Development Program Supervisor Mgt Development Program Officer Mgt Development Program Specific Function Specific Cross Function General Technical Corporate Value Foundation Program ( New Employee ) ( Officer ) ( Supervisor ) ( Assistant Manager – Section Manager ) Frontline Development Program 3 Frontline Development Program 2 Frontline Development Program ( Sr. Operator ) ( Group Leader ) ( Shift Leader ) Strategic Mgt Development Program ( Division Manager ) 1.Background2.Objective
  • 6. 6 MCCI Competency Profile Ex. Operator 4.Approach5.Model6.Evaluation Competency Based Approach
  • 7. 7 Competency Based Development Program Corporate Value Foundation Module General Soft General Tech General Tech Specific Cross Function Specific Function Module COMPETENCY Specific Specific CQ 1 INF 1 LUR 1 OC 1 RO 1 SVO 1 TW 1 PK 1 QSHE 1 ENG 1 CL 1 PLOP 1 PLMG 1 GMP 1 PPIC 1 MKH 1 WH 1 PROT 1 CON 1 Common Specific (PRO,UTT,MNT,QI) 1 MFG-MNT-MKT-RCP-ADM-FIN PRO-UTT-MNT-QI-SHE PRO-UTT-MNT-QI MODULE FRESH GRADUATE MFG-MNT-MKT-RCP-ADM-FIN EXPERIENCE 1 week 3 week 1 Month 3 Month TRAINEE PROBATION Behavior Indicator - Unskilled MCCI COMPETENCY MATRIX (Operator) PROBATION Corporate Value Foundation Module General Tech On The Job TrainingMODULE 1 week 2 week 2 Month 1 week 4.Approach5.Model6.Evaluation INDUCTION PROGRAM 7 Month
  • 8. 8 Induction Program Development Model8 CORP VALUE FOUNDATION GENERAL TECHNICAL SPECIFIC CROSS FUNCTION PTA PET PTA PET UTT MEC ELC INSQualityInsuranceProcess M aintenance SPECIFIC For all new employee Company Profile Organization Commitment & Compliance LUR Service Orientation Teamwork Knowledge Seeking Concern for Quality Result Orientation Product Knowledge QSHE English Computer Literacy Defining program in progress 4.Approach5.Model6.Evaluation Basic Chemical Basic Equipment Operation Unit Instrumentation & Process Control Introduction to DCS Electricity in MCCI Startup Plant Introduction to Maintenance
  • 9. 9 Induction Program Evaluation & Monitoring9 Technical(T) Behavior (B) 30 B : 70 T 40 B : 60 T 50 B : 50 T [ Value’s ] [Knowledge&Skill] Rate C Rate C Rate C 4.Approach5.Model6.Evaluation Corp Value Foundation General Tech Specific Cross Function Specific Function Module TRAINEE PROBATION 1 week 2 week 7 Month 3 Month Rate C 50 B : 50 T 1 Month
  • 10. 12 The New Employee Orientation Program Following Direction Able to operate with minimum assistant General Technical Value Foundation 1 w 2 w Specific Technical 7 m Specific Technical 3 m NEW EMPLOYEE Rate C 1 m Rate C Rate C Specific Cross Function Passing Rate Passing Rate Passing Rate CAREER PROGRAM Syllabus Training 1.Background2.Objective Rate C Passing Rate
  • 11. 13 Core Team Core Team Development Stakeholders HRDOMHRDOM Development Executive Program Principle Program Principle Core Values Trainers Core Values Trainers General Technical Trainers General Technical Trainers Cross Function Trainers Cross Function Trainers Specific Trainers Specific Trainers Provide Direction to Develop Framework, Policy & Curriculum and Feedback the program effectiveness, Deploy the Trainers Monitor & Evaluate program implementation according to Framework & Policy deployment, Setup the program calendar Organize program implementation, Coordinate all Trainers, Evaluate Training Effectiveness and Monitor Training Activities Prepare training module, Conduct training activities, Analyze training curriculum, Evaluate the Trainee’s, KHM, MED, JPN, DHK, BBS, RDA, DDT, SANO, WOER, DP LA, SAN SAN Development Instructor
  • 12. 16 Presentation Track 1 Background 2 Objective 3 Development Program 4 Competency Based Approach 5 Development Model 6 Evaluation & Monitoring INDUCTION PROGRAM 4 Development Program 4 Competency Based Approach 4 Development Model 4 Evaluation & Monitoring CAREER PROGRAM
  • 13. 17 Background SAFETY ISSUE TURN OVER STRUCTURE DEVELOPMENT PROGRAM Competent New Operator Human Capital Readiness Objective ORIENTATION PROGRAMORIENTATION PROGRAM CAREER PROGRAMCAREER PROGRAM Executive Mgt Development Program Supervisor Mgt Development Program Basic Management Program Specific Function Specific Cross Function General Technical Corporate Value Foundation Program ( New Employee ) ( Officer ) ( Supervisor ) ( Assistant Manager – Section Manager ) Basic Operational Program ( Group Leader / Shift Leader ) Strategic Mgt Development Program ( Division Manager ) 1.Background2.Objective
  • 14. 18 CAREER PROGRAM Management FRESHGRADE START SUPERVISOR Technical Refreshment Supervisory Management Dev Program IDPLDP ASM Business Refreshment Executive Management Dev Program IDPLDP MDP SM Business Strategic Refreshment Strategic Management Dev Program DM IDP LDP MDP Technical Refreshment Officer Management Dev Program IDP LDP OFFICERTRAINEE Specific Technical Corp Value Foundation 1M 2M 4M Probation General Technical Specific Cross Function *benchmark BOD
  • 16. 20 Career Program Management Development Program Managing Task 1. Problem Analysis 2. Effective People (7 Habits) 3. Effective Report Writing Managing People 2. Effective Team Player 3. Frontline Leadership Managing Business 1. Performance PlanningPS RO TW LUR SO CQ :: BASIC OPERATIONAL PROGRAM
  • 17. 21 Career Program Management Development Program Managing Task 1. Problem Analysis 2. Effective People (8 Habits) 3. Presentation Skill Managing People 2. Effective Team Player 3. Communication Style Managing Business 1. Performance PlanningPS POC RO TW LUR SO CQ 1. Problem Solving 3. Finance for Non Finance 1. Situational Leadership 2. Group Dynamics 3. Assertiveness Skills 1. Business PresentationPS RO LEAD PM LUR SO 4. Coaching & CounselingDO INF :: BASIC MANAGEMENT PROGRAM :: SUPERVISOR MANAGEMENT DEVELOPMENT PROGRAM Managing Task Managing People Managing Business
  • 18. 22 Career Program Management Development Program 1. Risk Management 1. Operational ManagementRO STM 1. Regional/Global Seminar :: EXCUTIVE MANAGEMENT DEVELOPMENT PROGRAM (ASM-SM) :: STRATEGIC MANAGEMENT DEVELOPMENT PROGRAM (DM) Business Networking Managing Task Managing Business 1. Knowledge Management 1. Man Management 2. HR for non HR 3. Conflict Resolution 1. Business PlanningPS LEAD PM CM SO 4. Coaching & CounselingDO Managing Task Managing People Managing Business 2. Change ManagementOD 1. Finance for non Finance 2. Financial Management 3. Business Strategy 4. Marketing Management 1. Transformational LeaderLEAD Managing People Managing Task Managing People Managing Business Managing Task Managing People Managing Business
  • 19. 2323 Roadmap Development Framework Curriculum & Program Structure & InfrastructurePolicy Current State Batch 1 – New Employee Orientation Program Roadmap Syllabus SOP Timeframe Training Management Training Center Trainers Treatment for Trainers Curriculum & Evaluation Training Matrix Development Stage Career Management Mgt & Non Mgt Design Apr Frontline Development Program 1 Frontline Development Program 2 Executive Development Program Supervisor Development Program Strategic Development Program Officer Development Program GENERAL TECHNICAL MODULE CORP VALUE FOUNDATION MODULE SPECIFIC MODULE BlueprintScratchInductionProgramMandatoryProgram Career Program Jul May Jun Aug Sr.Opr – GL GL-SLOFF SPV ASM-SM DM Sept Oct Dec Q1- Batch 1 Mandatory Program Nov 2nd Phase1st Phase
  • 20. 24 Milestone Program 24 1st Phase – Orientation Program Outcome Evaluation Criteria Trainers Training Center Curriculum MCCI Development Program Structure Approved Proposal Curriculum Evaluation Criteria 100% Passing Probation Policy Schedule Aug 14 June 11 June Dec Aug Jul Jul ? 14 June Orientation Program

Editor's Notes

  • #4: Come
  • #20: Diagram di balik
  • #24: Background MCCI Development Program – Safety Issue, Resignation, Standard Competency, Benchmark People Development (best practice)