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Sales User Training
B2B Marketing Automation
What is Pardot?
Introduction to Pardot
• Leader in B2B Sales &
Marketing Automation
• Based in Atlanta, GA
• Helping shorten sales
cycles since 2007
• Became an ExactTarget
Company in October 2012
How Pardot Will Help You
• Better qualify leads
• Increase targeted sales
• Save time
• Close deals faster
70%• from a competitor
of your mishandled
leads will buy
within 24 months
salesforce.com Integration, Prospect
Activity, Lead Qualification, Nurturing
Programs, etc.
Important Features
salesforce.com Integration with Pardot
View Pardot info from within
your salesforce.com account
You do not have to login
Pardot to view information
prospect info
Valuable information from
Pardot improves
salesforce.com usage
salesforce.com Pardot Fields
salesforce.com Prospect Activities
Activity
Email, form, landing
page, browsing
activity and much
more!
Type
Specific activity
Campaign
Pardot campaign
associated with activity
Score
Point associated with
activity
Date/Time
When the activity occurred
salesforce.com Prospect Score
Lead Scoring
A score is generated based on
the prospect’s activity level.
The score tells you the
prospect’s interest in your
company through their level of
engagement.
salesforce.com Prospect Grade
Lead Grading
Grading is based on your
company's unique criteria for an
ideal prospect (job title,
company size, etc). Grading
defines the ideal prospect and
tells you how interested you
should be in that prospect.
salesforce.com Scoring and Grading
Pardot Score
Has this prospect
taken important
activities online?
Pardot Grade
How well does this
prospect match the
ideal profile?
salesforce.com Social Data
salesforce.com Prospect Lists
salesforce.com Prospect Activity History
Emails
Type of emails:
List emails, plug-in emails, drip program emails
Subject line indicates what kind of email was sent to
your prospect
Nurturing Campaigns
This example
illustrates one way in
which drip campaigns
can be used to nurture
prospects.
Email Plug-Ins, LeadDeck, iPhone
App
Tools for Sales
Track individual emails that are sent directly
from your email client to prospects
Best Practices
• Mask the link with anchor text
• Only 1 recipient per email
Email Plug-ins available
• Outlook 2003/2007/2010
• Apple Mail
• Gmail plug-in (Firefox & Chrome)
• Mozilla Thunderbird
Email Plug-Ins Send & Track Emails
Email Plug-Ins Send & Track Emails
salesforce.com Send & Track Emails
Outlook Plug-In Send & Track Emails
Send one-to-one tracked email to
prospects from your email client
AppleMail Plug-In Send & Track Emails
Send one-to-one tracked email to
prospects from your email client
Gmail Extension Send & Track Emails
Send one-to-one tracked
email to prospects from your
email client
Thunderbird Plug-In Send & Track Emails
Send one-to-one tracked email to
prospects from your email client
LeadDeck Real Time Alerts Desktop App
LeadDeck Individual Prospect Information
LeadDeck Customize Sliders
iPhone App LeadDeck on your phone
Email Notifications, Daily Reports,
User Settings
User Settings
User Settings
• Selecting email alerts
and daily reports
• HTML/text signatures
• Adding more user info
Setting Email Notifications
Email Notifications Daily Activity Report:
All Prospects
Email Notifications Daily Activity Report: Assigned
Prospects
Email Notifications Prospect Assignment
Email Notifications Starred Prospect
Activity Alerts
Marketing Automation | Sales User Training | OnPath

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Editor's Notes

  • #4: Pardot’s marketing automation software helps you maximize your company’s marketing efforts with minimal time and resources. Marketing Automation Getting your marketing message to resonate with your target consumer in today’s increasingly crowded marketplace is one of the greatest challenges facing marketers today. The internet and related technologies have revolutionized the face of today’s marketing arena, creating consumers that are more empowered and markedly more sophisticated than their predecessors. Traditional marketing campaigns have lost their efficacy as more sophisticated marketing automation campaigns have taken over. What is Marketing Automation? Simply put, marketing automation works to automate your marketing communication programs. With a marketing automation platform in place, your marketing and sales teams will be able to automate and optimize your lead generation and nurturing programs from the very first contact you have with a prospect through the entire sales process. How Does Marketing Automation Work? Marketing automation integrates email marketing, reporting technology, and your lead generation and nurturing efforts to create a true sales ecosystem. It allows you to create timely, structured communication programs with all of your prospects, with minimal time and resources. How Can Marketing Automation Help You? Marketing automation helps your company save time and resources by automating many of your lead nurturing programs effectively and efficiently. You can set up convenient drip marketing campaigns that automate your email campaigns, social media activities, and streamline your reporting, all of which allow you to concentrate on the bigger picture – growing your business.
  • #8: You will be able to see all prospect activity within salesforce and quickly assign leads to sales reps. Integrate Pardot with salesforce to get a complete solution that covers all parts of the funnel. • See all prospect activity from within salesforce • Deduplicate new records • Bidirectionally sync data between the two systems For more information: http://www.pardot.com/faqs/series/salesforce-connector/
  • #10: Prospects’ activities (tracked in Pardot) are shown within lead and contact records in salesforce. For more information: http://www.pardot.com/faqs/salesforce/custom-fields-salesforcecom/