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PREMIUM POWERPOINT SLIDES
Marketing controlling
MARKETING CONTROLLING
POWERPOINT TEMPLATE
1. QUOTE & DEFINITION
2. basics
3. functions
4. FORMS
5. TOOLS
6. CHECKLISTS
AGENDA
A MAN WHO STOPS
ADVERTISING TO SAVE MONEY IS
LIKE A MAN WHO STOPS A CLOCK
TO SAVE TIME.
Henry Ford (Founder of Ford Motor Company)
BASICS
Key Distinctions
MARKETING
Marketing includes all
actions used to market a
product. The task is to
identify and fulfill the
requirements of
customers and other
stakeholders
CONTROLLING
Controlling is a part of the
business management
system. Its main task is to
plan, manage and control
all business sectors.
Marketing
controlling
Marketing controlling
works to ensure the
effectiveness and
efficiency of market-
based business
management.
BASICS
Effectiveness and Efficiency
EFFICIENCY
Efficiency is related to completeness
and accuracy and is achieved with a
specific goal. This also corresponds to
economic efficiency in many cases.
„Doing things right“
Economic efficiency
EFFECTIVENESS
Effectiveness is defined as the degree
of achieving goals, meaning the ratio
of the target that is achieved. The
underlying expense is irrelevant.
„Doing the right things“
Degreeof effect
BASICS
Arrangement of Marketing Controlling
1. VARIANT: Functional and
disciplinary assignment to the
central controlling
2. VARIANT: Functional and disciplinary
allocation for marketing and sales
Management
Marketing/ Sales
Controlling
Controlling
PurchasingMarketing/ Sales Finance HR
3. VARIANT: Functional and disciplinary
classification of central controlling and
marketing and sales
Production
Marketing/ Sales Controlling
Situation analysIS
GOAL DEFINITION
StrategY
CONCEPT
PLANNINGIMPLEMENTATION
DISTRIBUTION
EVALUATION
GOAL ACHIEVEMENT
BASICS
Closed Loop in the Marketing Process
FUNCTIONS
Overview
Planningfunction:
supports strategic and operational marketing planning regarding
decision-making and implementation
Informationfunction:
problem-related information
(specifically market research and
marketing accounting)
Management coordination
function:
tasks apart from the routine of
marketing, coaching &
consulting, project and
cooperation controlling
Controlfunction:
marketing supervision
Marketing
controlling
controllingensures
the effectiveness
and efficiency of
market-based
business
management
FUNCTIONS
Activities of Marketing Controlling
determines data associated with marketing
defines requirements and structures information
supply
defines reference objects (e.g. products, orders,
customers, etc.)
sets the date and time of providing information
tests the profitability of long-term investment
decisions in marketing (e.g. programs for marketing
closing)
FUNCTIONS
Marketing Controlling in Marketing Process
Corporate goals
PLAN ACTION
PERFORM ACTION
EVALUATE ACTION
ACTION GOALS
FIGURES
MEASURED SUCCESS
PLANNED/ ACTUAL DATA
REPORTING
MEASURES FOR IMPROVEMENT
Marketing plan and marketing goals
Marketing process Marketing controlling
FUNCTIONS
Marketing Controlling in Marketing Process
MARKETING GOALS
CONTROL AND COORDINATION FUNCTION
Information system Planningsystem Control system
Market
research
Cost accounting
Environmental
information
Business
information
Strategic
planning
Business
Business field
Marketing mix
Operational Planning
Ensuring the
achievement of:
 Actions
 Organizational units
 Product-market
relationships
FORMS OF MARKETING CONTROLLING
Introduction
The Marketing Controlling division is
divided into two large subsections:
In large companies, these two
subsections are often carried out in two
separate and independent subdivisions.
Strategic
Marketing
Operational
Marketing
tomonitor
marketing
activities
todevelop
appropriate
options for action
to conduct a root
cause analysis
toanalyze reason
for variance
FORMS OF MARKETING CONTROLLING
Operational Marketing Controlling
Objective:
to commission, implement and control marketing goals and
facilitate a smooth flow of information within the marketing
department
TOOLS OF MARKETING CONTROLLING
Strategic Tools: Balanced Scorecard
BALANCED
SCORECARDS
show the link
between strategy
development and
implementation.
Vision and
Strategy
Financial
How should we
appear to our
shareholders to
have financial
success?
x
xx
x
Initiatives
Targets
Measures
Objectives
Customer
How should we
appear to our
customers to
achieve our vision?
x
x
x
x
Initiatives
Targets
Measures
Objectives
Learning and
Growth
How can we
sustain our ability
to change and
improve to achieve
our vision?
x
x
x
x
Initiatives
Targets
Measures
Objectives
INT. Business
Process
Which business
processes should
we master to satisfy
our shareholders
and customers? x
x
x
x
Initiatives
Targets
Measures
Objectives
TOOLS OF MARKETING CONTROLLING
Strategic Tools: Balanced Scorecard – Advantages and Disadvantages
DISADVANTAGES
 wide range or big expense
 high costs (including the amount of
introductions of those involved)
 lack of know-how
 time factor (BSC is frequently carried out
by executives/ experts who are already
overloaded with work)
-
 all objectives align with corporate
strategy
 no biased views (other aspects
considered secondary are also involved)
 demand response (response to changed
market requirements by revised
measures)
 the focus is on the future
 active decisions rather than passive
responses
 information and communication
 measurability
ADVANTAGES +
TOOLS OF MARKETING CONTROLLING
Strategic Tools: Portfolios
Build
selectively
Invest
to build
Protect
position
Limited
expansion
Selectivity for
earnings
Build
selectively
Divest
Manage for
earnings
Protect and
refocus
weak medium strong
weakmediumstrong
MARKETATTRACTIVENESS
1. Market attractiveness and
competitive analysis:
BUSINESS STRENGTH/ COMPETITIVE POSITION
2. Market share and market
growth analysis:
Question Marks Stars
Poor Dogs Cash Cows
low medium high
MARKETGROWTHRATE
RELATIVE MARKET SHARE
pORTFOLIOS are simultaneous views of all business units and the study of balance and weighing
low-risk and high-risk units.
TOOLS OF MARKETING CONTROLLING
Operational Tools: ABC Analysis
ABC ANALYSis
ranks certain
objects (e.g.
products, product
groups, customers,
etc.) according to
their importance.
What contributes
most to your
success?
100
%
100%20%
A B C
40% 60% 80%
80%
60%
40%
20%
Salesprofitmargin
customer
BENEFIT: Allows companies to easily determine the difference and economic importance of
objects under consideration and control marketing actions accordingly
CHECKLISTS
Are you familiar with the main functions of marketing controlling?
Do you know the difference between operational and strategic marketing controlling?
Do you know the tools of marketing controlling?
Have you selected a productive tool for your business?
Can you implement it?
Do you know the difference between effectiveness and efficiency?
Do you know the responsibilities of marketing controlling?
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Marketing Controlling PPT Slide Template

  • 3. 1. QUOTE & DEFINITION 2. basics 3. functions 4. FORMS 5. TOOLS 6. CHECKLISTS AGENDA
  • 4. A MAN WHO STOPS ADVERTISING TO SAVE MONEY IS LIKE A MAN WHO STOPS A CLOCK TO SAVE TIME. Henry Ford (Founder of Ford Motor Company)
  • 5. BASICS Key Distinctions MARKETING Marketing includes all actions used to market a product. The task is to identify and fulfill the requirements of customers and other stakeholders CONTROLLING Controlling is a part of the business management system. Its main task is to plan, manage and control all business sectors. Marketing controlling Marketing controlling works to ensure the effectiveness and efficiency of market- based business management.
  • 6. BASICS Effectiveness and Efficiency EFFICIENCY Efficiency is related to completeness and accuracy and is achieved with a specific goal. This also corresponds to economic efficiency in many cases. „Doing things right“ Economic efficiency EFFECTIVENESS Effectiveness is defined as the degree of achieving goals, meaning the ratio of the target that is achieved. The underlying expense is irrelevant. „Doing the right things“ Degreeof effect
  • 7. BASICS Arrangement of Marketing Controlling 1. VARIANT: Functional and disciplinary assignment to the central controlling 2. VARIANT: Functional and disciplinary allocation for marketing and sales Management Marketing/ Sales Controlling Controlling PurchasingMarketing/ Sales Finance HR 3. VARIANT: Functional and disciplinary classification of central controlling and marketing and sales Production Marketing/ Sales Controlling
  • 9. FUNCTIONS Overview Planningfunction: supports strategic and operational marketing planning regarding decision-making and implementation Informationfunction: problem-related information (specifically market research and marketing accounting) Management coordination function: tasks apart from the routine of marketing, coaching & consulting, project and cooperation controlling Controlfunction: marketing supervision Marketing controlling controllingensures the effectiveness and efficiency of market-based business management
  • 10. FUNCTIONS Activities of Marketing Controlling determines data associated with marketing defines requirements and structures information supply defines reference objects (e.g. products, orders, customers, etc.) sets the date and time of providing information tests the profitability of long-term investment decisions in marketing (e.g. programs for marketing closing)
  • 11. FUNCTIONS Marketing Controlling in Marketing Process Corporate goals PLAN ACTION PERFORM ACTION EVALUATE ACTION ACTION GOALS FIGURES MEASURED SUCCESS PLANNED/ ACTUAL DATA REPORTING MEASURES FOR IMPROVEMENT Marketing plan and marketing goals Marketing process Marketing controlling
  • 12. FUNCTIONS Marketing Controlling in Marketing Process MARKETING GOALS CONTROL AND COORDINATION FUNCTION Information system Planningsystem Control system Market research Cost accounting Environmental information Business information Strategic planning Business Business field Marketing mix Operational Planning Ensuring the achievement of:  Actions  Organizational units  Product-market relationships
  • 13. FORMS OF MARKETING CONTROLLING Introduction The Marketing Controlling division is divided into two large subsections: In large companies, these two subsections are often carried out in two separate and independent subdivisions. Strategic Marketing Operational Marketing
  • 14. tomonitor marketing activities todevelop appropriate options for action to conduct a root cause analysis toanalyze reason for variance FORMS OF MARKETING CONTROLLING Operational Marketing Controlling Objective: to commission, implement and control marketing goals and facilitate a smooth flow of information within the marketing department
  • 15. TOOLS OF MARKETING CONTROLLING Strategic Tools: Balanced Scorecard BALANCED SCORECARDS show the link between strategy development and implementation. Vision and Strategy Financial How should we appear to our shareholders to have financial success? x xx x Initiatives Targets Measures Objectives Customer How should we appear to our customers to achieve our vision? x x x x Initiatives Targets Measures Objectives Learning and Growth How can we sustain our ability to change and improve to achieve our vision? x x x x Initiatives Targets Measures Objectives INT. Business Process Which business processes should we master to satisfy our shareholders and customers? x x x x Initiatives Targets Measures Objectives
  • 16. TOOLS OF MARKETING CONTROLLING Strategic Tools: Balanced Scorecard – Advantages and Disadvantages DISADVANTAGES  wide range or big expense  high costs (including the amount of introductions of those involved)  lack of know-how  time factor (BSC is frequently carried out by executives/ experts who are already overloaded with work) -  all objectives align with corporate strategy  no biased views (other aspects considered secondary are also involved)  demand response (response to changed market requirements by revised measures)  the focus is on the future  active decisions rather than passive responses  information and communication  measurability ADVANTAGES +
  • 17. TOOLS OF MARKETING CONTROLLING Strategic Tools: Portfolios Build selectively Invest to build Protect position Limited expansion Selectivity for earnings Build selectively Divest Manage for earnings Protect and refocus weak medium strong weakmediumstrong MARKETATTRACTIVENESS 1. Market attractiveness and competitive analysis: BUSINESS STRENGTH/ COMPETITIVE POSITION 2. Market share and market growth analysis: Question Marks Stars Poor Dogs Cash Cows low medium high MARKETGROWTHRATE RELATIVE MARKET SHARE pORTFOLIOS are simultaneous views of all business units and the study of balance and weighing low-risk and high-risk units.
  • 18. TOOLS OF MARKETING CONTROLLING Operational Tools: ABC Analysis ABC ANALYSis ranks certain objects (e.g. products, product groups, customers, etc.) according to their importance. What contributes most to your success? 100 % 100%20% A B C 40% 60% 80% 80% 60% 40% 20% Salesprofitmargin customer BENEFIT: Allows companies to easily determine the difference and economic importance of objects under consideration and control marketing actions accordingly
  • 19. CHECKLISTS Are you familiar with the main functions of marketing controlling? Do you know the difference between operational and strategic marketing controlling? Do you know the tools of marketing controlling? Have you selected a productive tool for your business? Can you implement it? Do you know the difference between effectiveness and efficiency? Do you know the responsibilities of marketing controlling?
  • 20. Click here to visit www.PresentationLoad.com DOWNLOAD POWERPOINT SLIDES