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Success case:
Creating the global
foundation for local
digital marketing
programs
Kemira
Kemira in brief
20 April 2015PUBLIC | Global foundation for local digital marketing programs 2
Global organization Typical B2B set-up
Operations in
several industry
areas
Focus
• Pulp & Paper
• Oil & Gas
• Mining
• Water management
Revenue
EUR 2.14 billion (2014)
Employees
4,250 (2014)
Revenue split by
customer benefit
Product quality or product yield
optimization 50%
Process and energy
efficiency 20%
Water quality and regulatory
compliance in raw water and
wastewater treatment 30%
We help customers create more value by applying
our expertise where water meets chemistry
Kemira is a global chemicals company serving customers in water-intensive industries
Kemira Company Presentation 3
Kemira shares are listed on the NASDAQ OMX Helsinki stock exchange.
Building the foundation
Finding a
partner +
selecting
tools
Piloting
Creating pull
in the
organization
Roadmap
& KPI’s
defined
Digital
campaigns
part of
marketing
plans
20 April 2015PUBLIC | Global foundation for local digital marketing programs 4
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 5
Campaign planning support
1. Target business outcome: What are you trying to achieve and why?
2. Business goal: How are you going to measure success?
3. Stakeholders and desired action: who needs to do what?
4. Barriers: why aren’t the stakeholders already doing what we want?
5. Communications activities & metrics: what is the right solution to addres sthe identified
problem?
Source: CEB – Communications excecutive board
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 6
Campaign planning support Campaign galleries
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 7
Campaign planning support Campaign galleries KPI and metric frameworks
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 8
Campaign planning support Campaign galleries
Assesment tools
KPI and metric frameworks
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 9
Campaign planning support Campaign galleries
Assesment tools
KPI and metric frameworks
Project reports & presentations
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 10
Campaign planning support Campaign galleries
Assesment tools
KPI and metric frameworks
Project reports & presentations Templates
Building blocks
20 April 2015PUBLIC | Global foundation for local digital marketing programs 11
Strategic planning support Campaign galleries
Assesment tools
KPI and metric frameworks
Project reports & presentations Templates
Localizations
20 April 2015PUBLIC | Global foundation for local digital marketing programs 12
Content files
Localizations
20 April 2015PUBLIC | Global foundation for local digital marketing programs 13
Tokens
Potential showstoppers
• IT organization
• Information security issues
• Maturity of organization, change
• Marketing & sales alignment
20 April 2015PUBLIC | Global foundation for local digital marketing programs 14
Our learnings?
• Continuous development
• Agile way of working
• No major roll-outs
• Tolerance for incompleteness
• Documentation
• Courage to try new things
• Case by case
20 April 2015PUBLIC | Global foundation for local digital marketing programs 15
Digital transformation is a journey,
not a project.
20 April 2015PUBLIC | Global foundation for local digital marketing programs 16
Marja Jokinen
Director, Marketing Communications
marja.jokinen@kemira.com
Sini Koskinen
Senior Specialist, Marketing Communications
sini.koskinen@kemira.com
Questions?
20 April 2015PUBLIC | Global foundation for local digital marketing programs 17

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Kemira: Creating the global foundation for local digital marketing programs

  • 1. Success case: Creating the global foundation for local digital marketing programs Kemira
  • 2. Kemira in brief 20 April 2015PUBLIC | Global foundation for local digital marketing programs 2 Global organization Typical B2B set-up Operations in several industry areas
  • 3. Focus • Pulp & Paper • Oil & Gas • Mining • Water management Revenue EUR 2.14 billion (2014) Employees 4,250 (2014) Revenue split by customer benefit Product quality or product yield optimization 50% Process and energy efficiency 20% Water quality and regulatory compliance in raw water and wastewater treatment 30% We help customers create more value by applying our expertise where water meets chemistry Kemira is a global chemicals company serving customers in water-intensive industries Kemira Company Presentation 3 Kemira shares are listed on the NASDAQ OMX Helsinki stock exchange.
  • 4. Building the foundation Finding a partner + selecting tools Piloting Creating pull in the organization Roadmap & KPI’s defined Digital campaigns part of marketing plans 20 April 2015PUBLIC | Global foundation for local digital marketing programs 4
  • 5. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 5 Campaign planning support 1. Target business outcome: What are you trying to achieve and why? 2. Business goal: How are you going to measure success? 3. Stakeholders and desired action: who needs to do what? 4. Barriers: why aren’t the stakeholders already doing what we want? 5. Communications activities & metrics: what is the right solution to addres sthe identified problem? Source: CEB – Communications excecutive board
  • 6. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 6 Campaign planning support Campaign galleries
  • 7. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 7 Campaign planning support Campaign galleries KPI and metric frameworks
  • 8. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 8 Campaign planning support Campaign galleries Assesment tools KPI and metric frameworks
  • 9. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 9 Campaign planning support Campaign galleries Assesment tools KPI and metric frameworks Project reports & presentations
  • 10. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 10 Campaign planning support Campaign galleries Assesment tools KPI and metric frameworks Project reports & presentations Templates
  • 11. Building blocks 20 April 2015PUBLIC | Global foundation for local digital marketing programs 11 Strategic planning support Campaign galleries Assesment tools KPI and metric frameworks Project reports & presentations Templates
  • 12. Localizations 20 April 2015PUBLIC | Global foundation for local digital marketing programs 12 Content files
  • 13. Localizations 20 April 2015PUBLIC | Global foundation for local digital marketing programs 13 Tokens
  • 14. Potential showstoppers • IT organization • Information security issues • Maturity of organization, change • Marketing & sales alignment 20 April 2015PUBLIC | Global foundation for local digital marketing programs 14
  • 15. Our learnings? • Continuous development • Agile way of working • No major roll-outs • Tolerance for incompleteness • Documentation • Courage to try new things • Case by case 20 April 2015PUBLIC | Global foundation for local digital marketing programs 15
  • 16. Digital transformation is a journey, not a project. 20 April 2015PUBLIC | Global foundation for local digital marketing programs 16
  • 17. Marja Jokinen Director, Marketing Communications marja.jokinen@kemira.com Sini Koskinen Senior Specialist, Marketing Communications sini.koskinen@kemira.com Questions? 20 April 2015PUBLIC | Global foundation for local digital marketing programs 17