MARS User Login Logout MIS for Cisco Call Manager
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This document provides an overview of PARSEC's "User EM based Login Logout MIS (ELLM)" application for Cisco CUCM. The application collects user login and logout data from Cisco IP phones using Extension Mobility. It stores this historical data in a Microsoft SQL database. The ELLM application then provides web-based reports and downloads of this login/logout activity including user login durations, individual user login/logout times, and device details. The system requirements specify that the ELLM application needs to be installed on a separate Windows server with SQL Server, and have access to the Cisco CallManager cluster in order to collect Extension Mobility data.
MARS User Login Logout MIS for Cisco Call Manager
- 1. PARSEC Telesystems Private Limited U & I Corporate Centre, Plot No.47, Sector 32, Gurgaon, Haryana – 122 001, India Web: www.PARSEC-tech.com Cisco Phone User Login-Logout MIS Application software For Cisco CUCM
- 2. Cisco Phone User Login-Logout MIS www.parsec-tech.com Page 2 of 5 Company Confidential Parsec Telesystems Pvt. Ltd. Solution Overview Many organizations struggle to manage and optimize their voice infrastructures actual requirement compared to the devices already deployed. A simple requirement is that management needs to analyze the need of optimum number of Cisco IP Phones deployed for users in the enterprise. Callers report that often they do not reach a human on trying to contact the organization. The enterprise management may have the feeling that some staff are not logging into the phone system to avoid calls. To have an answer to all the above a MIS system if present can help the management to analyse the situation. Hence the requirement of an MIS system for which gives the below information 1) Historical reporting for individual user EM login 2) Historical reporting for individual user EM logout 3) Historical reporting for individual time logged in PARSEC’s “User EM based Login Logout MIS ( ELLM in short ) ” application for Cisco CUCM will catch the user’s Extension Mobility login/logout actions and dump the information into the application database MIS Reports Remarks User login duration summary The application will also provide a summary report of all users -Total Login duration date wise - Current status of user ( Logged In/Logged Out) Historical reporting for individual user EM login For selected user : Application will list out every successful login (login time) to user’s Cisco IP Phone using Extension Mobility feature For the selected user: The application will list out every successful manual logout (logout time) from User’s phone using Extension Mobility feature For selected user: Application will list out total logged in time in user’s phone using Extension Mobility feature. For selected user: Application will list out the Device Name on which he was logged in
- 3. Cisco Phone User Login-Logout MIS www.parsec-tech.com Page 3 of 5 Company Confidential Parsec Telesystems Pvt. Ltd. For selected user: Application will list out the Device Type on which he was logged in PARSEC’s ELLM application will be a windows based application PARSEC’s ELLM application will be deployed in an independent windows based server which will integrate with the enterprise Cisco CUCM Application related administration will be done by the application administrator using ELLM Application web based interface. MS SQL 2012 database to be used for the application The user login & logout actions (Extension mobility users) in Cisco IP Phones for CUCM will be captured and dumped into application Db Device name on which the user had logged in will be dumped into application Db Device type on which the user had logged in will be dumped into application Db The enterprise CUCM is assumed to be synchronized with LDAP The user information will be imported by the application DB-Import module into application database from CUCM EndUser table Application administrator will be able to view reports for all users using application web based interface The user login/logout historical report can be downloaded in CSV file format System Requirements PARSEC’s application will reside in an independent windows based server to be provided by customer The application server should be in the same enterprise network in which the CUCM & Cisco IP Phones are present. Application server configuration One application server will be required for each cluster Intel Xeon Quad Core 2.3 + RAM: 8 GB+, HDD: 70 GB+ OS: Windows Server Standard 2012 64 Bit VMware supported- VMware ESXI 5.5 Other Software: JAVA JRE 1.8, Tomcat 8.x Database: MS SQL 2012 (MS SQL Software & License has to be provided by customer. Customer to provide a preinstalled instance of MS SQL Server to PARSEC team at the time application commissioning)
- 4. Cisco Phone User Login-Logout MIS www.parsec-tech.com Page 4 of 5 Company Confidential Parsec Telesystems Pvt. Ltd. Sl. No. Support for 1 Cisco IP Phones 7861, 7940, 7941, 7942G, 7945, 7960, 7961, 7962, 797x, 89xx, 99xx, DX650, IP Communicator. For other phone models please contact Parsec. 2 Cisco Jabber Windows Client v 11.2/11.5/11.9 3 CUCM : 10.x,11.x Application Web Interfaces
- 5. Cisco Phone User Login-Logout MIS www.parsec-tech.com Page 5 of 5 Company Confidential Parsec Telesystems Pvt. Ltd.