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Material Handling Control System Software
                            Extends Supply Chain Visibility
                 BY SAL SPADA                  NOVEMBER 15, 2001             ARC INSIGHTS# 2001-051MD



                 KEYWORDS:
                 Material Handling


                   SUMMARY:
                   Optimization of the sourcing, manufacturing, and delivery of goods remains a viable
                   opportunity for businesses to improve profitability. Consequently, a greater emphasis is
                   on synchronization of the supply chain with customers and suppliers by improving the
                   supply chain visibility. Material handling systems are the underlying infrastructure for
                                    execution in the supply chain. Consequently, these systems are under
  Material handling systems are     pressure to deliver six-sigma performance. Designing a material han-
the underlying infrastructure for   dling system to achieve six-sigma can be a significant challenge as
  execution in the supply chain.
                                    many systems must be capable of functioning with dramatic swings in
                                    demand, reduction in staff, and a wide range of package sizes.


                 ANALYSIS:
                 Material handling systems have taken on greater importance because of the greater focus
                 on supply chain visibility. Optimizing the supply chain provides many opportunities to
                 improve profitability. Emphasizing the sourcing, manufacturing, and delivery of goods
                 without creating the infrastructure that provides visibility throughout all tiers of the
                 supply chain leads to the inability to execute. To be effective, extending supply chain
                 visibility depends upon a greater reach of information on inventory in transit, work in
                 process, and inventory in warehouses and distribution centers. Developing a set of met-
                 rics for each element of the supply chain function is an absolute imperative in gauging
                 the performance of the operation as a whole. An overall metric is Perfect Order Fulfill-
                 ment, which depends on several key factors where products are manufactured to
                 specification, delivered on time, undamaged, in the right quantity, with no unauthorized
                 substitution, and billed correctly.

                 Achieving six-sigma performance on Perfect Order Fulfillment forces companies to reach
                 into every element of the business process at all phases of the operation. Material han-
                 dling systems in the manufacturing, distribution centers, parcel handling, and third
                 party logistics are considered key factors in achieving six-sigma performance. Specifi-
                 cally, manufacturing plants are under pressure to improve operating effectiveness,
                 which is measured by factors such as production quality, turnaround time, capability to




                                ENTERPRISE AND AUTOMATION STRATEGIES FOR INDUSTRY EXECUTIVES
ARC Insights, Page 2




             customize, and responsiveness to smaller orders. Over the last ten years, manufacturers
             have infused more automation in the factories to implement agile manufacturing tech-
             niques and implement electronic design techniques.                   Manufacturers have leveraged
             automated material handling systems to route work in process between each stage of the
             manufacturing operation to improve operating effectiveness. Automated material han-
             dling solutions on the factory floor offer the ability to extend the reach of the supply
             chain.


             Material Handling Systems under Pressure
             Material handling systems are under pressure to deliver six-sigma performance. Design-
             ing a material handling system to achieve this, however, can be a significant challenge,
             as many systems must be capable of functioning with dramatic swings in demand, re-
             duction in staff, and a wide range of package sizes. This translates into more intelligent
             and agile material handling systems. Without the underlying infrastructure of intelli-
             gent, information rich material handling system solution, a higher-level business system
             such as a Supply Chain Execution (SCE) system, Collaborative Production Management
             Solution (CPM), and Warehouse Management Systems (WMS) cannot accurately make
             decisions to achieve the goals of the business. SCE, CPM and WMS are an integral part
                                                                                   of the operational planning
                                                                                   and scheduling while highly
                      Enterprise Systems                                           dependent upon the capabili-
                                                                                   ties of the MCS software
              Warehouse                                                            solutions. As a result, Mate-
Database      Management                Material Handling Control System           rial Handling Control System
                System
                                                                                   (MCS) software must be con-
                                                                                   sidered a part of a larger
                              Sorters
                                            Transport     Tracking
                                                                       Robotics    group of Supply Chain Man-
                                            Systems       Sensors
                                                                                   agement (SCM) solutions or
    Material Handling Control System Software Architectures                        manufacturing solutions.


             Uniform Interfaces Provided to a Broad Range of Equipment
             MCS software provides a uniform interface to broad range of material handling equip-
             ment from numerous equipment suppliers. These systems provide shop floor personnel
             with instructions on what to do next and often direct the manner in which a job is com-
             pleted. For managers, these systems track work-in-process, provide real-time visibility
             of what is currently happening, and produce a historical record or audit trail. End users
             are seeking to reduce the training time of operators, reduce the maintenance costs, and
             minimize the transport time of individual items being routed with MCS software solu-
             tions. MCS software provides at minimum the following distinct functions:




                © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com
                                               USA • UK • Germany • Japan • India
ARC Insights, Page 3




•   Equipment Manager: Integrates the automated material handling subsystems into a
    single efficient transport system.
•   Visualization: Graphical interface for system monitoring and a control tool to over-
    ride routings.
•   Maintenance: Provides an early warning maintenance system as well as managing
    scheduled maintenance activities
•   Routing: Material flow manager optimizing the transport of parcels, packages, and
    inventory for a system. In manufacturing or assembly operations the application
    routes work in process throughout the production process.
•   Exception Handling: A uniform error handling procedure is employed across all
    subsystems regardless of the manufacturer.

MCS software solutions are found in material handling systems located in manufactur-
ing plants, distribution centers, warehouses, and parcel handling centers. Managing the
equipment in these facilities requires sophisticated software that is capable of communi-
cating directly to conveyors, sortation equipment, Automatic Guided Vehicles, and,
Automated Storage & Retrieval Systems, and robots.


MCS Raises Material Handling Solution Efficiency
A key metric for a material handling solution is maximum throughput, which is depend-
ent on consistent, reliable material movement using the most efficient path.                       For
automated warehouses and manufacturing plants, ensuring a high level of efficiency re-
volves around selecting and integrating a proven MCS software solution. MCS software
can radically improve material handling implementation efficiencies as operators remain
well informed about maintenance issues, congested stations, and rapidly identify areas
of poor performance. A basic MCS solution increases efficiency in receiving, routing
work in process, put-away, picking, packing, and shipping. It allows higher-level WMS
or CPM software to accurately track inventory or work in process in a manufacturing
facility. The control capabilities of MCS software provide data gathering for later analy-
sis and reporting to facilitate continuing operational efficiencies.


MCS Software Solutions Seek Maturity
The market for MCS software is relatively immature in terms of functionality. Most ma-
terial handling suppliers have several variants of MCS software for specific niche market
segments. Currently, every effort is being made to incorporate a standard look and feel
between suppliers or even systems from one application domain to the next. A large
percentage of the MCS software installed at different sites is custom designed for the end
user according to their specifications. It is rare that a material-handling supplier can
quote a project based on off the shelf component software solutions, since many end us-




    © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com
                                   USA • UK • Germany • Japan • India
ARC Insights, Page 4




                                                               ers are demanding customized software solutions
 Company                    Software Applications
                                                               that can give them a competitive advantage. De-
 Automotion Conveyors       Automotion Sorter Controller
                                                               spite the lack of consistency between MCS
 Brooks Automation          ClassMCS, OpenMTS                  solutions, there is a minimum set of functionality
 Dexion                     Material Handling Conveyor         expected in these types of systems. A material han-
                            System Software                    dling application is a complex system composed of
 Durr                       Basis, EMOS-SM                     numerous subsystems. To efficiently manage these
 Eskay (Daifuku)            Real-Time System                   subsystems requires a plant wide monitoring and
                                                               control systems, MCS.
 FKI Logistex               BOSS, Answer

 Flexlink                   Dynamic Assembly Systems,
                            Assembly Flow Management           Supply Chain Visibility
                                                               SCM software solutions, internal business practices,
 HK Systems                 IristaAutomate
                                                               and tightly managed trading partner relationships
 Jervis B. Webb             PC/AIM, BASIS, Webb-View,
                            Reel-View                          allow a company to serve customers more effi-
                                                               ciently by organizing and coordinating internal and
 Paragon Technologies       Gantry Sorter, Command
                            Systems Software                   partner activities. Manufacturers, however, are in

 PRI Automation
                                                               the middle of this tremendous effort to improve
                                                               profitability.   Intelligent and information enabled
 Siemens Dematic            Sorter Control System, Pick
                            Director, Rapid Sort, Rapid        material handling systems are the foundation be-
                            Route                              hind achieving these goals. Optimal performance
 Swiss Log                  Automation Manager, Auto-          depends on seamless communication from top to
                            mation Visualizer                  bottom of the business, enabling rapid response to
Material Handling Control System Software Solutions            equipment repairs and autonomous, information
                                                               rich    subsystems      that    facilitate      collaboration
                                                               throughout all tiers of the business.


                     RECOMMENDATIONS:
                     •   End users should seek to information enable plant with greater emphasis on Material
                         Handling Control Systems.

                     •   Strive to create industry standard interfaces between Material Handling Control Sys-
                         tem the higher level business systems.

                     For further information, contact your account manager or the author at sspada@arcweb.com.
                     Recommended circulation: All MAS-D clients.




                         © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com
                                                        USA • UK • Germany • Japan • India

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Material handling control system software extends supply chain visibility

  • 1. Material Handling Control System Software Extends Supply Chain Visibility BY SAL SPADA NOVEMBER 15, 2001 ARC INSIGHTS# 2001-051MD KEYWORDS: Material Handling SUMMARY: Optimization of the sourcing, manufacturing, and delivery of goods remains a viable opportunity for businesses to improve profitability. Consequently, a greater emphasis is on synchronization of the supply chain with customers and suppliers by improving the supply chain visibility. Material handling systems are the underlying infrastructure for execution in the supply chain. Consequently, these systems are under Material handling systems are pressure to deliver six-sigma performance. Designing a material han- the underlying infrastructure for dling system to achieve six-sigma can be a significant challenge as execution in the supply chain. many systems must be capable of functioning with dramatic swings in demand, reduction in staff, and a wide range of package sizes. ANALYSIS: Material handling systems have taken on greater importance because of the greater focus on supply chain visibility. Optimizing the supply chain provides many opportunities to improve profitability. Emphasizing the sourcing, manufacturing, and delivery of goods without creating the infrastructure that provides visibility throughout all tiers of the supply chain leads to the inability to execute. To be effective, extending supply chain visibility depends upon a greater reach of information on inventory in transit, work in process, and inventory in warehouses and distribution centers. Developing a set of met- rics for each element of the supply chain function is an absolute imperative in gauging the performance of the operation as a whole. An overall metric is Perfect Order Fulfill- ment, which depends on several key factors where products are manufactured to specification, delivered on time, undamaged, in the right quantity, with no unauthorized substitution, and billed correctly. Achieving six-sigma performance on Perfect Order Fulfillment forces companies to reach into every element of the business process at all phases of the operation. Material han- dling systems in the manufacturing, distribution centers, parcel handling, and third party logistics are considered key factors in achieving six-sigma performance. Specifi- cally, manufacturing plants are under pressure to improve operating effectiveness, which is measured by factors such as production quality, turnaround time, capability to ENTERPRISE AND AUTOMATION STRATEGIES FOR INDUSTRY EXECUTIVES
  • 2. ARC Insights, Page 2 customize, and responsiveness to smaller orders. Over the last ten years, manufacturers have infused more automation in the factories to implement agile manufacturing tech- niques and implement electronic design techniques. Manufacturers have leveraged automated material handling systems to route work in process between each stage of the manufacturing operation to improve operating effectiveness. Automated material han- dling solutions on the factory floor offer the ability to extend the reach of the supply chain. Material Handling Systems under Pressure Material handling systems are under pressure to deliver six-sigma performance. Design- ing a material handling system to achieve this, however, can be a significant challenge, as many systems must be capable of functioning with dramatic swings in demand, re- duction in staff, and a wide range of package sizes. This translates into more intelligent and agile material handling systems. Without the underlying infrastructure of intelli- gent, information rich material handling system solution, a higher-level business system such as a Supply Chain Execution (SCE) system, Collaborative Production Management Solution (CPM), and Warehouse Management Systems (WMS) cannot accurately make decisions to achieve the goals of the business. SCE, CPM and WMS are an integral part of the operational planning and scheduling while highly Enterprise Systems dependent upon the capabili- ties of the MCS software Warehouse solutions. As a result, Mate- Database Management Material Handling Control System rial Handling Control System System (MCS) software must be con- sidered a part of a larger Sorters Transport Tracking Robotics group of Supply Chain Man- Systems Sensors agement (SCM) solutions or Material Handling Control System Software Architectures manufacturing solutions. Uniform Interfaces Provided to a Broad Range of Equipment MCS software provides a uniform interface to broad range of material handling equip- ment from numerous equipment suppliers. These systems provide shop floor personnel with instructions on what to do next and often direct the manner in which a job is com- pleted. For managers, these systems track work-in-process, provide real-time visibility of what is currently happening, and produce a historical record or audit trail. End users are seeking to reduce the training time of operators, reduce the maintenance costs, and minimize the transport time of individual items being routed with MCS software solu- tions. MCS software provides at minimum the following distinct functions: © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com USA • UK • Germany • Japan • India
  • 3. ARC Insights, Page 3 • Equipment Manager: Integrates the automated material handling subsystems into a single efficient transport system. • Visualization: Graphical interface for system monitoring and a control tool to over- ride routings. • Maintenance: Provides an early warning maintenance system as well as managing scheduled maintenance activities • Routing: Material flow manager optimizing the transport of parcels, packages, and inventory for a system. In manufacturing or assembly operations the application routes work in process throughout the production process. • Exception Handling: A uniform error handling procedure is employed across all subsystems regardless of the manufacturer. MCS software solutions are found in material handling systems located in manufactur- ing plants, distribution centers, warehouses, and parcel handling centers. Managing the equipment in these facilities requires sophisticated software that is capable of communi- cating directly to conveyors, sortation equipment, Automatic Guided Vehicles, and, Automated Storage & Retrieval Systems, and robots. MCS Raises Material Handling Solution Efficiency A key metric for a material handling solution is maximum throughput, which is depend- ent on consistent, reliable material movement using the most efficient path. For automated warehouses and manufacturing plants, ensuring a high level of efficiency re- volves around selecting and integrating a proven MCS software solution. MCS software can radically improve material handling implementation efficiencies as operators remain well informed about maintenance issues, congested stations, and rapidly identify areas of poor performance. A basic MCS solution increases efficiency in receiving, routing work in process, put-away, picking, packing, and shipping. It allows higher-level WMS or CPM software to accurately track inventory or work in process in a manufacturing facility. The control capabilities of MCS software provide data gathering for later analy- sis and reporting to facilitate continuing operational efficiencies. MCS Software Solutions Seek Maturity The market for MCS software is relatively immature in terms of functionality. Most ma- terial handling suppliers have several variants of MCS software for specific niche market segments. Currently, every effort is being made to incorporate a standard look and feel between suppliers or even systems from one application domain to the next. A large percentage of the MCS software installed at different sites is custom designed for the end user according to their specifications. It is rare that a material-handling supplier can quote a project based on off the shelf component software solutions, since many end us- © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com USA • UK • Germany • Japan • India
  • 4. ARC Insights, Page 4 ers are demanding customized software solutions Company Software Applications that can give them a competitive advantage. De- Automotion Conveyors Automotion Sorter Controller spite the lack of consistency between MCS Brooks Automation ClassMCS, OpenMTS solutions, there is a minimum set of functionality Dexion Material Handling Conveyor expected in these types of systems. A material han- System Software dling application is a complex system composed of Durr Basis, EMOS-SM numerous subsystems. To efficiently manage these Eskay (Daifuku) Real-Time System subsystems requires a plant wide monitoring and control systems, MCS. FKI Logistex BOSS, Answer Flexlink Dynamic Assembly Systems, Assembly Flow Management Supply Chain Visibility SCM software solutions, internal business practices, HK Systems IristaAutomate and tightly managed trading partner relationships Jervis B. Webb PC/AIM, BASIS, Webb-View, Reel-View allow a company to serve customers more effi- ciently by organizing and coordinating internal and Paragon Technologies Gantry Sorter, Command Systems Software partner activities. Manufacturers, however, are in PRI Automation the middle of this tremendous effort to improve profitability. Intelligent and information enabled Siemens Dematic Sorter Control System, Pick Director, Rapid Sort, Rapid material handling systems are the foundation be- Route hind achieving these goals. Optimal performance Swiss Log Automation Manager, Auto- depends on seamless communication from top to mation Visualizer bottom of the business, enabling rapid response to Material Handling Control System Software Solutions equipment repairs and autonomous, information rich subsystems that facilitate collaboration throughout all tiers of the business. RECOMMENDATIONS: • End users should seek to information enable plant with greater emphasis on Material Handling Control Systems. • Strive to create industry standard interfaces between Material Handling Control Sys- tem the higher level business systems. For further information, contact your account manager or the author at sspada@arcweb.com. Recommended circulation: All MAS-D clients. © 2001 • ARC Advisory Group • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com USA • UK • Germany • Japan • India