Presentation
       on
DGS&D Business
About DGS&D Business

 Director General of Supply and Disposal : Central Purchase and
   Quality Assurance Organization of Government of India under Ministry
   of Commerce
 Processes of Registration and Rate Contract
 An Organization and its specific Products can be Registered to
   DGS&D after meeting stipulated Quality Standards (Three Year Cycle)
 Rate Contract has been awarded to the Organizations for the
   Registered Products after online Tendering (One Year Cycle)
Why DGS&D Business?

 Ready Platform: Product Approval and RC already made by Matrix
 Less Marketing Efforts and Quick Results
 Avoid Tendering Process: Win-win Situation
    Government: Do not require to go through approval process
    Easy and Faster Purchase Decisions by Departments
    Partner: Supply EPABX on DGS&D rates and earn margins in
      addition to the other accessories requires to be complimented to
      EPABX
    Enhance Customer Credentials
    Enhance Profitability by Creating one More Business Vertical
Why DGS&D Business?

 Offers ample Opportunities
 Accelerated Growth
 Can supply products other than PBX
 An entry point to Key Government Accounts
 Government is a Large Buyer – Frequent Orders
 Less Competition : Sufficient Margins beside other Benefits
Potential of DGS&D Business

 Total Yearly Estimated DGS&D PBX Business is 17 Crore
 Estimated DG&D PBX Business up to 512 Ports – 7 Crore
 Growth of India at the rate of 9% GDP
 High Investment of Government in Infrastructure Projects
 Telecom Equipment are inseparable part of any Infrastructure
 Government is a large and frequent buyer – Can not Ignore
Challenges

 Entry to Government Accounts
 Persistence and Patience
 Reaching to Right Person
 Public Relations
 Initial Time and Manpower Investment
Conquer the Challenges

 Target Specific Government Accounts
 Invest in Manpower to Visit them and Develop PR
 Identify the Influencer or Decision Maker
 Identify Contractors/Agents
 Motivate them to Work for you - Easy Entry
DGS&D Business – Benefits
        in Association with Matrix
 More Margins – Special Prices devised for DGS&D Business
 Case Specific Technical Help from Business Manager
 Marketing and Sales Support from Matrix Business Manager
 Full Margins on Accessories
 Full Share of Recurring Service Revenue
 Full Share of Margins Supplied other than Matrix
 Transparent Business Policies
 Timely Payments – Margins and Credit Note
DGS&D Business – Benefits
        in Association with Matrix
 Reliable and Feature Rich Products
 Indigenous R&D : Can meet Customer Needs Faster
 Owns Manufacturing : On Time Delivery and Better Quality Product
 Made in India Advantage
 Dedicated Multi-Channel Technical Support Centre
 Joint Marketing and Promotion Efforts to Promote this Business
 Ready Dedicated Marketing Collaterals and Presentation
Matrix ETERNITY

     The EPABX
         with
 Seamless Mobility
         and
Universal Connectivity
DGS&D Requirements

 Reliable and Superior Technological Product
 Prompt and Efficient After Sales Service Support
 User Friendly, Quick to Install and Easy to Program
 Proficient Call Handling
 Multi-party Conference
 Dialing Restrictions
 Directory Dialing
 Maximum Up-time
 VoIP/ISDN BRI-PRI Compatibility
Matrix PBX Platforms - ETERNITY
                      DGS&D Configuration                                       Platform

                      4/12 Expandable up to 24 with one Operator Console        ETERNITY GE6S
ETERNITY




                      8/16 Expandable up to 64 with one Operator Console        ETERNITY GE6S
GE6S




                      8/24 Expandable up to 96 with one Operator Console        ETERNITY GE6S
ETERNITY GE12S




                                DGS&D Configuration                        Platform

                                4/48 Expandable up to 128 with one         ETERNITY GE12S
                                Operator Console




                                        DGS&D Configuration                           Platform

                                        16/64 Expandable up to 256 with one           ETERNITY ME
ETERNITY ME




                                        Operator Console
                                        24/128 Expandable up to 512 with one          ETERNITY ME
                                        Operator Console
Key Aspects
 Flexible and Scalable Converged Communication Platforms
 Rich Features and Functions
 Intuitive User Interface
 Flexible Call Management
 Easy Installation and Setup
 Comprehensive Monitoring and Management Reports
 Universal Connectivity
 Mobility
 All-In-One High Integration
 A Perfect Blend of Innovation, Intelligence and Integration
Certifications

TEC: Telecommunication Engineering Centre


          Conformité Européene


          FEDERAL COMMUNICATIONS COMMSSION


          Restriction of Hazardous Substance
ETERNITY - Universal Connectivity

                                                   Analog Phones


                                       Mobile
                   GSM/UMTS           Extensions
SIP Proxy            (3G)

                     CO


            ISDN - BRI                                   Digital Key Phones
                               PSTN


              T1/E1/PRI



                                                    IP Extensions
                          IP


SIP Proxy
                                                                                              Mobile
                                                                                             SIP Client

                                                         IP Phone       Softphone   WLAN
               Remote IP Extensions
                                                                                    Router
ETERNITY: Built-in Interfaces
                                                       ETERNITY ETERNITY ETERNITY
System Resources             Description
                                                         GE6S    GE12S      ME
Analog Input Port   To Connect External Music Device       1        1        1
Analog Output Port To Connect Public Address System        1        1        1
                    To Connect Sensors or Panic
Digital Input Port                                         1        1        1
                    Switch
                    To Connect External Devices, Door
Digital Output Port                                        1        1        1
                    Lock etc
                    To Connect Computer or Printer for
RS232C (COM) Port                                          2        2        2
                    SMDR
Voice Module
                    Auto-Attendant, Voice Help, Voice
                                                          16       16       16
                    Tones
(16 Seconds Each)
                    Configuration, PMS, SMDR, System
Ethernet Port                                              1        1        1
                    Log
Conference          Number of Conference Participants     15       15       21
ETERNITY: Optional Interfaces

    System Resources                            Description
SLT Ports              To Connect to Single Line Analog Telephones
DKP/DSS Ports          To Connect to Proprietary Digital Key Phones or DSS Consoles
TWT Ports              To Connect to Two Wire Trunk Lines
BRI Ports              To Connect to ISDN BRI Network or ISDN Compatible Devices
T1/E1/PRI Ports        To Connect to T1/E1/PRI Network or Compatible Devices

Mobile Ports(GSM/3G)   To Connect to GSM/3G Network

VoIP Channels          To Make VoIP(SIP) Calls Using Internet or Intranet
IP Clients             To Register VoIP Phones, Soft phones and Mobile SIP Clients
E&M Ports              To Connect to E&M Network
Voice Mail System      Voice Mail System with Auto-Attendant and 512 Mail Boxes
Magneto Ports          To Connect to Magneto Phones
Key Differentiators
ISDN BRI and T1/E1 ISDN PRI

     ISDN BRI Card – Offer Two Channels
     Common Card for T1/E1 ISDN PRI
     Maximum 32 BRI Ports per System
     Maximum 8 PRI Ports per System
Supports
     Incoming Channel Bundling
     DDI Numbers
     Q-SIGNALING
     Video Conferencing
     Networking of PBXs
     Closed User Group
ISDN BRI   T1/E1 ISDN PRI
ETERNITY GE6S/12S




ETERNITY ME
IP-Extensions (VoIP) Connectivity
 SIP Based VoIP Server Card
 Supports Up to 16/32 SIP Trunks (Accounts)
 Supports Peer-to-Peer Calls
 Supports 999 entries in Peer-to-Peer Table
 Supports Networking of PBXs (VoIP)
 Supports Closed User Group
 Multiple Gateway Support
 Option of 16/32 Channel VoIP Card
VoIP Connectivity




                    ETERNITY ME


ETERNITY GE6S/12S
GSM/3G (Mobile) Connectivity
 PBX with In-Skin GSM Card
 Offers Direct Connectivity to GSM Network
 Avoid External FCT Boxes
 Single Antenna per 4 GSM SIMs
 Faster Processing of GSM Calls
 GSM Calls Routed through the Cheapest Service Provider
 Not Covered under DGS&D RC
Multi-Port GSM/3G (Mobile)
                                  GSM8




                    ETERNITY ME
                                    GSM4
           GSM4



ETERNITY GE6S/12S
Voice Mail System

 In-Skin Card for Voice Mail
 Handles 16 Calls Simultaneously
 Configure as 8 or 16 Ports as per Requirement
 512 Mail Boxes
 Up to 72 Hours of Recording Time with default 4 GB Pen Drive
 USB Flash Memory to Store Messages
 Easy Transfer of Messages to Computer through FTP
Voice Mail System Card




                       ETERNITY ME



ETERNITY GE6S/12S
Software Features
ETERNITY Salient Features
Auto-Attendant/Direct Inward
         Dialing
 Built-in Feature
 Handle 5 Callers at a Time
 Call Status Information
 Supports Dial-by-Name
 Various Message Options
 User can Reach Desire Station by Dialing a Station Number
Auto-Attendant – An Illustration
               1
                   Call to Joseph                            2
                                            PSTN
                                                                                      Welcome
      Caller
                                                    Welcome to Matrix Telecom !       Greetings
                                                    Dial Extension Number
                                                    7-Dial by Name                                3
                              0                     8-Leave a Message
                                                    5-Listen Promotional Scheme
                                                    9-Go to Operator
           The Person you wish to talk is not
      #    available. Please dial               1    Calling Activity:
End        1 to retry                                Dialed Extension Number: 501     4
           9 to go to operator                       Dial by Name: Joseph, Dial 567               ETERNITY IP-PBX
           0 to go to initial node
           # to disconnect                      8                                                 Call Established
                                                                                                                     5
                             9
                                                                   7                  6
                                                                                                            Joseph 501


                                                                                                            Smith 502
                       Operator
                                                                 No Answer        User Busy

                                                                                                            Sara 503
Background Music on DKP/SLT

 Listen Music from the Music Player Connected to AIP of ETERNITY

 Played on a Speaker Phone

 Music Stops Automatically and Changes to Ring Tone on an Incoming Call

 Available both on DKP and SLT

 Make Workplace a Pleasant Experience
Call Duration Control
 Calls can be Disconnected after a Pre-defined Time

 Effective Sharing of Telephone Resources

 Controls Time Spent on Phone

 System gives Alert Tone before Disconnection
Caller Line Identification (CLI)

 Supports CLI on Analog, Digital, GSM and VoIP Trunks

 Supports DTMF and FSK Analog CLI

 Displays CLI on Normal Analog, Digital and IP Phone

 Time and Date Display on FSK CLI of Analog Phone

 CLIR for Internal Calls
CLI based Routing

 Route Incoming Call from a Specific Number or a Destination to a
   Pre-assigned Number
 No Need of an Operator or Auto-Attendant Assistance to Route a
   Call
 Calls will not be Matured, if not Answered
 400 Numbers can be Programmed
 Incoming Calls can be Routed on SLT, DKP, CO, GSM,
   VoIP and ISDN BRI-PRI
CLI based Routing – An Illustration

                               If Called Number from
System Check This              MD’s Residence,
Number in its CLI
                               Route Call Directly to
Table
                               MD




                         Call From a
                         MD’s Residence
Multi-Site Connectivity

 Networked PBXs work as a Single Entity
 Connects More than one PBX Location through E&M, T1/E1 or VoIP
  Interfaces
 To Call Between Locations Dial Just a Station Number
 Station Number should be Unique
 Operator and Auto-Attendant can be By-passed
Multi-Site Connectivity– An Illustration

    GSM




                                                     T1/E1/PRI/VoIP




ISDN PRI


                                                                         3001   3100
                     2001          2100
  PSTN




          Call Users of the Exchange with Extension Number
          Exchange can used System Resources of other , if Programmed
Conference Bridge

 Maximum 21 Parties Conference is Possible with ETERNITY ME
 Maximum 15 Parties Conference is Possible with ETERNITY
  GE12S/GE6S
 Multiple Conferences are Possible
 Supports Conference Dial-In
Multiple Multi-Party Conference


                      Logistics & Transportation   GSM
                                                   /3G
                                                                            Reception

    00
                  Local LAN

Factory Workers

                                Internet


                                                                     Sr. Manager-Production
                                                          ETERNITY
                                                          IP-PBX



Field Sales Person                                 PSTN
(Mobile SIP Client)




                                                                         Sr. Manager-Sales

                        Technical Support Team
Conference Dial-In
           All the Parties are informed about Scheduled Conference Prior to the event
           By dialing Conference Dial-In code, relevant Parties can join Conference with ease



                         Logistics & Transportation

                                                       GSM/3G/
                                                                      15/21 People can be
                                                                     included in single Dial-         Reception
                                                                          in Conference

                      Local LAN
Factory Workers


                                    Internet

                                                                                                 Sr. Manager-Production
                                                              ETERNITY IP-PBX




Field Sales Person
                                                       PSTN
(Mobile SIP Client)



                                                                                                    Sr. Manager-Sales

                            Technical Support Team
Department Group

 Maximum 16 Department Groups
 Each Department Group can have 16 Stations
 Incoming Calls can be Routed to a Department Group
 Any station in the Group can Answer the Call
 Station Log-in and Log-out Facility
 Log-in and Log-out Details can be Printed
Digital Input Port

 Useful for Various Control Applications
 External Devices Like Alarm Sensor, Smoke Sensor, Glass
   Breaking Detector can be Connected
 Optional Interface




         Sensors
Digital Output Port

 Useful for Various Control Applications
 External Devices Like Door Lock, Relay can be Connected
 Support DISA Operation
 Built-in Interface




      Door Lock
Dual Ring

 Attend your Desk Calls on your Mobile
 Simultaneous Ringing on Internal Extension as well as on Mobile
 Whichever Answers First, other Disconnects
 Not Applicable when Call Routed through TWT and E&M
 Boon to the Government Officers who Keeps on Traveling and yet
  can Attend their Desk Calls
D

                 Magneto


     GSM
    CDMA

      TWT

    ISDN - BRI
                 PSTN

    ISDN - PRI


    Internet     VoIP


                 E&M


      VSAT
External Call Forwarding

         Calls to a Station can be Forwarded to Another
          Station or Destination
         Forward Incoming Calls to External Destination
         Forward Internal Calls to External Destination
         CLI based External Call Forwarding is Possible
         Simultaneous Ringing on Internal Station as well as
          Forwarded Destination is Possible
External Call Forwarding

                                    99250 99250




                                                              Call is Forwarded on
                                                              External Number
                                                              99250 99250

                          Network
                                                  Extn: 225
User Dial 0265-2630555 Extn: 225
Flexible Numbering

 Users can Select Numbers of their Choice
 Options to Select One, Two, Three and Four Digits Number
 Both on SLT and DKP

                                                             9




                                                             20




                                                             201




                                                             3001
Universal Routing with Least Cost

 Comprehensive LCR
 3 Types:
    Time
    Number
    Service Provider to Service Provider
 Combinations also Possible
 Automatically selects the Cheapest Route to Call
 Call Made Outside the Organization at Least Possible Cost
Live Call Screening
 Work with Voice Mail System Card
 Feature is available only on DKP
 Station can Interrupt and Speak to Caller while Leaving a Message
  to the VMS
 Forward calls to VMS and Attend, if Important
Logical Partitioning

 Calls from VoIP to PSTN and Other Networks are Not Allowed
 Calls from VoIP and other Trunk Ports Like TWT, DS1, BRI,
  E&M and GSM can be Restricted
Logical Partitioning– An Illustration

                  Magneto


      GSM
     CDMA

       TWT

     ISDN - BRI
                  PSTN

     ISDN - PRI


     Internet     VoIP


                  E&M


       VSAT
Call Detail Records

 Call Details can be downloaded to a Computer
 Buffer Supports up to 12,000
         For Outgoing Calls – 6,000
         For Incoming Calls – 5,000
         For Internal Calls – 1,000
 Support Various Filters for Call Analysis
Video Conferencing


  ISDN
          BRI/PRI TE            BRI/PRI NT




 ISDN BRI Ports used for Video Conferencing
Voice Mail System
Voice Mail System - Overview

 Avail in the form of an Expansion Card
 16 Port Voice Mail Card
 Up to 512 Mailboxes
 254 Message or 999 minutes per Mailbox
 USB Flash Drive as a Storage Media
 Storage capacity of 72 Hours with 4 GB USB Flash
 Can be expanded up to 576 Hours with 32 GB USB Flash
 Ethernet Port for Programming
VMS - Benefits

 In-skin Expansion Card - No Moving Parts
 No need of Extra Space for the System – Effective Utilization of
   Real Estate
 Easy Message Delivery and Retrieval
 Easy to Install and Use
 Easy Configuration Programming through Web-based GUI
 Greet your Callers with same Warmth
 Personalized Greetings for Each Mailbox User
 Attend your all calls effectively 24x7
 Productivity Booster and Convenience Enhancing Features
VMS Benefits – To Govt. Department

 Reduce burden of Operator
 Reduced Human Error
 Answer Caller Immediately – Saving on time of Caller
 Assist Multiple Calls Simultaneously and Effectively
 No Dropped Calls – Better Service to Public
 Round the Clock Assistance to Public
 Productivity and Convenience Enhancing Features - Such as
   Voice Mail to Email, Broadcast Message, Redirect Message,
   Listening Message from anywhere will increase efficiency of the
   enterprise by leaps and bounds.
VMS Benefits – To Caller

 Uniform Treatment for Each time call is made
 No call queues - Saving on Time
 Access to Information at any time
 No need to redial – Leave a Message and ensure the
   communication at the very first call
 No need to remember Extension Number - Dial by Name
VMS Benefits –Mailbox Owner

 Reach to Mailbox from anywhere
 Reach to Customers/Callers anytime
 Personalized Greetings
 Keep your focused without missing important calls – Live Call
   Screening
 Multiple Mailboxes on Single Extension
 Message Wait Indication
 Message Receipt Notification
VMS at your Service
VMS at your Service
                                                      Message Notification
                                                      Services




                                                            Message Delivery
                                                            Service
Incoming Call

                             Transfer Service
        Attendant Services




                                                                   Email




                                         Mailbox Services
Attendant Services – An Illustration
               1
                   Call to Joseph                            2
                                            PSTN
                                                                                      Welcome
      Caller
                                                    Welcome to Matrix Telecom !       Greetings
                                                    Dial Extension Number
                                                    7-Dial by Name                                3
                              0                     8-Leave a Message
                                                    5-Listen Promotional Scheme
                                                    9-Go to Operator
           The Person you wish to talk is not
      #    available. Please dial               1    Calling Activity:
End        1 to retry                                Dialed Extension Number: 501     4
           9 to go to operator                       Dial by Name: Joseph, Dial 567               ETERNITY IP-PBX
           0 to go to initial node
           # to disconnect                      8                                                 Call Established
                                                                                                                     5
                             9
                                                                   7                  6
                                                                                                            Joseph 501


                                                                                                            Smith 502
                       Operator
                                                                 No Answer        User Busy

                                                                                                            Sara 503
Web based Programming




   Web based GUI
   Programming over Internet
   Access Level for System Engineer and System Administrator
   Upgrade System Software
   Takes Back-up SMDR Reports
Accessories
Accessories

 Digital Key Phone
 Direct Station Selection (DSS) Console
 IP-Phone
Digital Key Phone – EON48S
 2x24 LCD with Swivel, Backlit and Contrast Control

 Message Wait Lamp
 Ringer Lamp
 24 Programmable Keys & DSS Keys
 More Direct Station Keys on Optional Attachment
  (DSS16x4)
 Desk-Top and Wall Mounting
 Call Log
 Adjustable Ringer Volume and Speech Level
 Executive and Operator Functionality
 Last Dialed Calls
 Message Paging
 Tri Colour LEDs for Port Status
Direct Station Selection – DSS16X4




 Two Units can be Attached with Each EON48S
 64 keys for Direct Station Selection
 DSS16X4 uses 1 DKP Port
 Dual Color LEDs for Port Status
IP Phones – SETU VP
   3 SIP Accounts
   2 Ethernet Ports
   Programmable Keys
   Auto Answer with Headset Interface
   Conference
   DHCP, PPPoE, NAT and STUN
   Peer-to-Peer Calling
   Dialed, Received, Missed and Rejected Call Logs
   G.711, G.722, G.723, G.726 and G.729AB
   LAN and WAN Ports
   Message Wait Indication
   Multiple Call Handling (4 Calls)
   Phone Book with 100 Entries
   Web Configuration
DGS&D
Customer List
DGS&D Customer List
Government Organization                                                 City
Commissioner of Central Excise                                          Chennai
Commissioner of Central Excise, Customs & Service Tax                   Mysore
Central Horticultural Experiment Station                                Bhubaneswar
Directorate of Enforcement                                              Lucknow
The Collectorate                                                        Jabalpur
Municipal Corporation                                                   Bhilai
Garrison Engineer (P), Kirkee                                           Pune
The Chief Engineer, BSF Head Qtr.                                       Bikaner
CMP Centre and School                                                   Bangalore
Headquarters Madras Engineer Group & Centre                             Bangalore

Defence Research & Development Organisation, Govt. of India, Ministry
                                                                        Bhuvaneswar
of Defence
DGS&D Customer List
Government Organization                                                  City
Institute of Technology                                                  Korba
Central Tool Room & Training Centre                                      Bhuvaneswar

Regional Vocational Training Institute for Women, DGE&T, Govt. of India Allahabad

Directorate of Technical Education & Training                            Orissa

Gujarat Vidyapith                                                        Ahmedabad
University Institute of Engineering & Technology (UIET)                  Kurukshetra
National Institute of Technology                                         Agartala
Gujarat Ecological Education & Research Foundation, Dept. of Forest,
                                                                         Gandhinagar
Gujarat

Dept. of AYUSH, Ministry of Health & Family Welfare, Govt. of India      New Delhi

Regional Referral Hospital, Dept. of Health & Family Welfare, Govt. of
                                                                         Nasik
Maharashtra

Chief Commissioner of Income Tax - I                                     Vadodara
DGS&D Customer List
Government Organization                                                    City
Commissioner of Income Tax - I                                             Kolhapur
Chief Commissioner of Income Tax                                           Trivendrum
Prasar Bharati, Broadcasting Corpn. Of India, All India Radio / Doordarshan Jabalpur
Prasar Bharati, Broadcasting Corpn. Of India, Doordarshan Kendra           Kohima
                                                                           Dibrugarh,
Assam Power Generation Corpn. Ltd.,
                                                                           Assam

National Power Training Institute (Ministry of Power, Govt. of India)      Guwahati
Physical Research Laboratory                                               Ahmedabad
Bhabha Atomic Research Centre                                              Mysore

National Technical Research Organization                                   New Delhi

Commissioner of Income Tax - I                                             Kolhapur
Chief Commissioner of Income Tax                                           Trivendrum
DGS&D Customer List
Government Organization                             City
Brihan Mumbai Municipal Corporation                 Mumbai
Bureau of Indian Standards                          Mumbai
                                                    Maharashtra
Directorate of Vocational Education & Training
                                                    (44 Locations)
Directorate of Technical Education                  Gandhinagar
Dept. of Health & Family Welfare                    Gandhinagar
Indian Coast Guard (Indian Navy), Min. of Defence   Daman
Sachivalay Complex, Ele. Division, R&B Dept.        Gandhinagar
Competition Commission Of India                     New Delhi
Ministry Of Home Affairs, North Block               New Delhi

National Institute Of Health & Family Welfare       New Delhi
Women Hospital                                      Dehradoon
Road Transport Organisation                         Mumbai
                                                    Chandrapur,
Zila Parishad
                                                    Maharashtra
DGS&D Customer List
Government Organization - Education   City
Rajasathan Teacher Eligibilty Test    Ajmer
National Institute of Technology      Agartala
National Institute of Technology      Agartala
Govt. Science College                 Ahmedabad
Gujarat Vidyapith                     Ahmedabad
Krishi Vigyan Kendra                  Anta
CMP Centre and School                 Bangalore
Krishi Vigyan Kendra                  Banswara
Rani Channamma University             Belgavi

Krishi Vigyan Kendra                  Bhilwara
Central Tool Room & Training Centre   Bhubaneswar
College of Agriculture                Bikaner

Krishi Vigyan Kendra                  Bundi
DGS&D Customer List
Government Organization - Education                City
Kendriya Vidyalaya                                 Chandkheda
Krishi Vigyan Kendra                               Chittorgarh
Industrial Training Institiute                     Dehradun
Krishi Vigyan Kendra
                                                   Dungarpur

Directorate of Technical Education                 Gandhinagar
                                                   Gandhinagar
Education Board

Central University of Himachal Pradesh             HP
Sri Mata Vaishno Devi university                   J &K
Krishi Vigyan Kendra                               Jhalawar

SKN College of Agriculture                         Jobner
North Eastern Institute of Science & Technology    Jorhat
Ahmedabad Municipal Corporation's Dental College   Khokhra

Krishi Vigyan Kendra                               Kota
DGS&D Customer List
 Government Organization - Education              City
Kendriya Vidyalaya                                Mankhurd
Directorate of Vocational Education & Training    Mumbai

Directorate of Vocational Education & Training    Mumbai
Agriculture University                            Navsari
National Institute of Health and Family Welfare   New Delhi
Directorate of Technical Education & Training     Orissa

Industrial Training Institute                     Pithoragarh
Krishi Vigyan Kendra                              Rajsamand

Krishi Vigyan Kendra                              Sirohi

Directorate of Extension Education                Udaipur
Headquarter EME School                            Vadodara
Office of the Commandant, EME School              Vadodara
DGS&D Customer List
Government Organization - Defence                                  City

Director General Armed Forces Medical Services                     New Delhi
Air force                                                          Belgaum
Defence Research & Development Organization, Ministry of Defence   Bhubaneswar
Air force                                                          Chandigarh
Air force                                                          Dadri
Controller of Defence Accounts                                     Guwahati
39 Mtn DOU                                                         Jammu
28 Mtn DOU                                                         Jammu
Cantonment Board                                                   Kirkee, Pune
AMC Centre & College                                               Lucknow
AMC Records                                                        Lucknow
Weapon Acceptance Trial Team                                       Mumbai
Air force                                                          Nagpur
Air force                                                          Nasik
Force HQRS Sashatra Seema Bal                                      New Delhi

Sashatra Seema Bal                                                 Shimla
DGS&D Customer List
Government Organization - Health     City
Gujarat State AIDS Control Society   Ahmedabad
Medical College                      Bhavnagar
Public Health Department             Cuttack
Civil Hospital                       Gandhinagar
Taluka Hospital, Kanjirapally        Kottayam
Medical College                      Patan
Civil Hospital                       Silvassa
Civil Hospital                       Thane
Government Organization - Police


Police Radio Officer                 A&N
Superintendent of Police             Bikaner

Dy. Commissioner of Police, East     Delhi
Dy. Commissioner of Police, North    Delhi
DCP Outer District                   Delhi
DCP West Dist.                       Delhi
ADG Police                           Gandhinagar
DGS&D Customer List
Government Organization - Police                                  City

UP Police                                                         Lucknow
Commissioner of Police                                            New Delhi
Delhi Police, South East                                          New Delhi
Dy. Commissioner of Police, New Delhi                             New Delhi
Dy. Commissioner of Police, North East                            New Delhi
Dy. Commissioner of Police, South West                            New Delhi
Dy. Commissioner of Police, West                                  New Delhi
Resident Commissioner (Maharashtra Sadan)                         New Delhi
Government Organization - Media


Vigyan Prasar                                                     Noida
All India Radio                                                   Ahmedabad
Prasar Bharati, Broadcasting Corpn. of India, All India Radio /
Doordarshan                                                       Jabalpur
Prasar Bharti                                                     New Delhi
National Technical Research Organization                          New Delhi
DGS&D Customer List
Government Organization - Research/Laboratories   City
Forensic Science Laboratory                       Ahmedabad
Space Physical Research Lab                       Ahmedabad
Electronics Regional Test Laboratory (East)       Kolkata
Tata Institute of Fundamental Research            Mumbai
Bhabha Atomic Research Centre                     Mysore
Regional Forensic Science Laboratory              Rajkot
Main Cotton Research Station                      Surat
 Government Organization - Banks                   City
SBI                                               Mumbai
State Bank of Hyderabad                           Tirupati
 Government Organization - Others                  City

Department of Space                               Ahmedabad
MSME Development Institute                        Ahmedabad
Consumer Disputes Redressal Commission            Ahmedabad
Tolmap Bhavan                                     Ahmedabad

Public Works Department                           Ajmer
DGS&D Customer List
Government Organization - Others               City
Commander Works Engineers (AF)                 Allahabad
Gujarat Pollution Control Board                Ankleshwar
Employees Provident Fund Organization          Aurangabad
Bhilwara Zila Doogdh Utpadak S. S. Ltd.        Bhilwara
Tejaswini R. W. E. Program                     Bhopal
MP rajya Pichhada Varga Aayog                  Bhopal
Railtel Corporation of India Ltd.              Bhubaneswar
Airport Authority of India                     Chennai
Commissioner of Central Excise                 Chennai
Central Warehousing Corporation                Chennai
National Bio Diversity Authority               Chennai
South Chennai Vehicle Main Depot               Chennai

Municipality                                   Dahod
Ministry of Home Affairs                       Delhi
Govt. of National Capital Territory of Delhi   Delhi

Airport Authority of India                     Dibrugarh
DGS&D Customer List
Government Organization - Others                     City
Assam Power Generation Corpn. Ltd.                   Dibrugarh, Assam
Commander Works Engineers                            Dibrugarh, Assam
Central Water Commission                             Gandhinagar
Circuit House                                        Gandhinagar
Directorate of Sainik Welfare & Resettlement Board   Gandhinagar
Elec. Sub Dn No.2                                    Gandhinagar

Department of AYUSH                                  Hyderabad
Waghur Dam Division                                  Jalgaon
Circuit House                                        Junagadh
Commissioner of Income Tax                           Kolhapur

Sarvajanik Udhyam Bureau                             Lucknow
Diversified Agriculture Support Project              Lucknow
Department of Atomic Energy                          Mumbai
Directorate of Aviation                              Mumbai
Water Supply Department                              Mumbai

Govt. Central Press                                  Mumbai
DGS&D Customer List
Government Organization - Others       City
Brihan mumbai Municipal Corporation    Mumbai
Road Transport Organization            Mumbai
Municipal Corporation                  Mumbai
Jilla Shalya Chikitshak                Nasik
Central Bureau of Narcotics            Neemuch
Ministry of Agriculture                New Delhi
Town & Country Planning Organisation   New Delhi
National Medicinal Plants Board        New Delhi
District Court                         Patan
Municipality                           Pindwara
Zoological Survey of India             Pune
Meghalaya Industrial Dev. Corp. Ltd.   Shillong
Municipality, Abu Road                 Sirohi
Municipality                           Sirohi
Chief Commissioner of Income Tax       Trivandrum
Chief Commissioner of Income Tax       Vadodara
Thank You
 Type of Presentation: DGS&D Presentation
 Number of Slides: 84
 Revised On: September 5, 2011
 Version-Release Number: V2.R1




For Further Information Please Contact:
Email ID: pbx@MatrixComsec.com
Visit us at www.MatrixComsec.com

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Matrix dgs&d presentation

  • 1. Presentation on DGS&D Business
  • 2. About DGS&D Business  Director General of Supply and Disposal : Central Purchase and Quality Assurance Organization of Government of India under Ministry of Commerce  Processes of Registration and Rate Contract  An Organization and its specific Products can be Registered to DGS&D after meeting stipulated Quality Standards (Three Year Cycle)  Rate Contract has been awarded to the Organizations for the Registered Products after online Tendering (One Year Cycle)
  • 3. Why DGS&D Business?  Ready Platform: Product Approval and RC already made by Matrix  Less Marketing Efforts and Quick Results  Avoid Tendering Process: Win-win Situation  Government: Do not require to go through approval process  Easy and Faster Purchase Decisions by Departments  Partner: Supply EPABX on DGS&D rates and earn margins in addition to the other accessories requires to be complimented to EPABX  Enhance Customer Credentials  Enhance Profitability by Creating one More Business Vertical
  • 4. Why DGS&D Business?  Offers ample Opportunities  Accelerated Growth  Can supply products other than PBX  An entry point to Key Government Accounts  Government is a Large Buyer – Frequent Orders  Less Competition : Sufficient Margins beside other Benefits
  • 5. Potential of DGS&D Business  Total Yearly Estimated DGS&D PBX Business is 17 Crore  Estimated DG&D PBX Business up to 512 Ports – 7 Crore  Growth of India at the rate of 9% GDP  High Investment of Government in Infrastructure Projects  Telecom Equipment are inseparable part of any Infrastructure  Government is a large and frequent buyer – Can not Ignore
  • 6. Challenges  Entry to Government Accounts  Persistence and Patience  Reaching to Right Person  Public Relations  Initial Time and Manpower Investment
  • 7. Conquer the Challenges  Target Specific Government Accounts  Invest in Manpower to Visit them and Develop PR  Identify the Influencer or Decision Maker  Identify Contractors/Agents  Motivate them to Work for you - Easy Entry
  • 8. DGS&D Business – Benefits in Association with Matrix  More Margins – Special Prices devised for DGS&D Business  Case Specific Technical Help from Business Manager  Marketing and Sales Support from Matrix Business Manager  Full Margins on Accessories  Full Share of Recurring Service Revenue  Full Share of Margins Supplied other than Matrix  Transparent Business Policies  Timely Payments – Margins and Credit Note
  • 9. DGS&D Business – Benefits in Association with Matrix  Reliable and Feature Rich Products  Indigenous R&D : Can meet Customer Needs Faster  Owns Manufacturing : On Time Delivery and Better Quality Product  Made in India Advantage  Dedicated Multi-Channel Technical Support Centre  Joint Marketing and Promotion Efforts to Promote this Business  Ready Dedicated Marketing Collaterals and Presentation
  • 10. Matrix ETERNITY The EPABX with Seamless Mobility and Universal Connectivity
  • 11. DGS&D Requirements  Reliable and Superior Technological Product  Prompt and Efficient After Sales Service Support  User Friendly, Quick to Install and Easy to Program  Proficient Call Handling  Multi-party Conference  Dialing Restrictions  Directory Dialing  Maximum Up-time  VoIP/ISDN BRI-PRI Compatibility
  • 12. Matrix PBX Platforms - ETERNITY DGS&D Configuration Platform 4/12 Expandable up to 24 with one Operator Console ETERNITY GE6S ETERNITY 8/16 Expandable up to 64 with one Operator Console ETERNITY GE6S GE6S 8/24 Expandable up to 96 with one Operator Console ETERNITY GE6S ETERNITY GE12S DGS&D Configuration Platform 4/48 Expandable up to 128 with one ETERNITY GE12S Operator Console DGS&D Configuration Platform 16/64 Expandable up to 256 with one ETERNITY ME ETERNITY ME Operator Console 24/128 Expandable up to 512 with one ETERNITY ME Operator Console
  • 13. Key Aspects  Flexible and Scalable Converged Communication Platforms  Rich Features and Functions  Intuitive User Interface  Flexible Call Management  Easy Installation and Setup  Comprehensive Monitoring and Management Reports  Universal Connectivity  Mobility  All-In-One High Integration  A Perfect Blend of Innovation, Intelligence and Integration
  • 14. Certifications TEC: Telecommunication Engineering Centre Conformité Européene FEDERAL COMMUNICATIONS COMMSSION Restriction of Hazardous Substance
  • 15. ETERNITY - Universal Connectivity Analog Phones Mobile GSM/UMTS Extensions SIP Proxy (3G) CO ISDN - BRI Digital Key Phones PSTN T1/E1/PRI IP Extensions IP SIP Proxy Mobile SIP Client IP Phone Softphone WLAN Remote IP Extensions Router
  • 16. ETERNITY: Built-in Interfaces ETERNITY ETERNITY ETERNITY System Resources Description GE6S GE12S ME Analog Input Port To Connect External Music Device 1 1 1 Analog Output Port To Connect Public Address System 1 1 1 To Connect Sensors or Panic Digital Input Port 1 1 1 Switch To Connect External Devices, Door Digital Output Port 1 1 1 Lock etc To Connect Computer or Printer for RS232C (COM) Port 2 2 2 SMDR Voice Module Auto-Attendant, Voice Help, Voice 16 16 16 Tones (16 Seconds Each) Configuration, PMS, SMDR, System Ethernet Port 1 1 1 Log Conference Number of Conference Participants 15 15 21
  • 17. ETERNITY: Optional Interfaces System Resources Description SLT Ports To Connect to Single Line Analog Telephones DKP/DSS Ports To Connect to Proprietary Digital Key Phones or DSS Consoles TWT Ports To Connect to Two Wire Trunk Lines BRI Ports To Connect to ISDN BRI Network or ISDN Compatible Devices T1/E1/PRI Ports To Connect to T1/E1/PRI Network or Compatible Devices Mobile Ports(GSM/3G) To Connect to GSM/3G Network VoIP Channels To Make VoIP(SIP) Calls Using Internet or Intranet IP Clients To Register VoIP Phones, Soft phones and Mobile SIP Clients E&M Ports To Connect to E&M Network Voice Mail System Voice Mail System with Auto-Attendant and 512 Mail Boxes Magneto Ports To Connect to Magneto Phones
  • 19. ISDN BRI and T1/E1 ISDN PRI  ISDN BRI Card – Offer Two Channels  Common Card for T1/E1 ISDN PRI  Maximum 32 BRI Ports per System  Maximum 8 PRI Ports per System Supports  Incoming Channel Bundling  DDI Numbers  Q-SIGNALING  Video Conferencing  Networking of PBXs  Closed User Group
  • 20. ISDN BRI T1/E1 ISDN PRI ETERNITY GE6S/12S ETERNITY ME
  • 21. IP-Extensions (VoIP) Connectivity  SIP Based VoIP Server Card  Supports Up to 16/32 SIP Trunks (Accounts)  Supports Peer-to-Peer Calls  Supports 999 entries in Peer-to-Peer Table  Supports Networking of PBXs (VoIP)  Supports Closed User Group  Multiple Gateway Support  Option of 16/32 Channel VoIP Card
  • 22. VoIP Connectivity ETERNITY ME ETERNITY GE6S/12S
  • 23. GSM/3G (Mobile) Connectivity  PBX with In-Skin GSM Card  Offers Direct Connectivity to GSM Network  Avoid External FCT Boxes  Single Antenna per 4 GSM SIMs  Faster Processing of GSM Calls  GSM Calls Routed through the Cheapest Service Provider  Not Covered under DGS&D RC
  • 24. Multi-Port GSM/3G (Mobile) GSM8 ETERNITY ME GSM4 GSM4 ETERNITY GE6S/12S
  • 25. Voice Mail System  In-Skin Card for Voice Mail  Handles 16 Calls Simultaneously  Configure as 8 or 16 Ports as per Requirement  512 Mail Boxes  Up to 72 Hours of Recording Time with default 4 GB Pen Drive  USB Flash Memory to Store Messages  Easy Transfer of Messages to Computer through FTP
  • 26. Voice Mail System Card ETERNITY ME ETERNITY GE6S/12S
  • 29. Auto-Attendant/Direct Inward Dialing  Built-in Feature  Handle 5 Callers at a Time  Call Status Information  Supports Dial-by-Name  Various Message Options  User can Reach Desire Station by Dialing a Station Number
  • 30. Auto-Attendant – An Illustration 1 Call to Joseph 2 PSTN Welcome Caller Welcome to Matrix Telecom ! Greetings Dial Extension Number 7-Dial by Name 3 0 8-Leave a Message 5-Listen Promotional Scheme 9-Go to Operator The Person you wish to talk is not # available. Please dial 1 Calling Activity: End 1 to retry Dialed Extension Number: 501 4 9 to go to operator Dial by Name: Joseph, Dial 567 ETERNITY IP-PBX 0 to go to initial node # to disconnect 8 Call Established 5 9 7 6 Joseph 501 Smith 502 Operator No Answer User Busy Sara 503
  • 31. Background Music on DKP/SLT  Listen Music from the Music Player Connected to AIP of ETERNITY  Played on a Speaker Phone  Music Stops Automatically and Changes to Ring Tone on an Incoming Call  Available both on DKP and SLT  Make Workplace a Pleasant Experience
  • 32. Call Duration Control  Calls can be Disconnected after a Pre-defined Time  Effective Sharing of Telephone Resources  Controls Time Spent on Phone  System gives Alert Tone before Disconnection
  • 33. Caller Line Identification (CLI)  Supports CLI on Analog, Digital, GSM and VoIP Trunks  Supports DTMF and FSK Analog CLI  Displays CLI on Normal Analog, Digital and IP Phone  Time and Date Display on FSK CLI of Analog Phone  CLIR for Internal Calls
  • 34. CLI based Routing  Route Incoming Call from a Specific Number or a Destination to a Pre-assigned Number  No Need of an Operator or Auto-Attendant Assistance to Route a Call  Calls will not be Matured, if not Answered  400 Numbers can be Programmed  Incoming Calls can be Routed on SLT, DKP, CO, GSM, VoIP and ISDN BRI-PRI
  • 35. CLI based Routing – An Illustration If Called Number from System Check This MD’s Residence, Number in its CLI Route Call Directly to Table MD Call From a MD’s Residence
  • 36. Multi-Site Connectivity  Networked PBXs work as a Single Entity  Connects More than one PBX Location through E&M, T1/E1 or VoIP Interfaces  To Call Between Locations Dial Just a Station Number  Station Number should be Unique  Operator and Auto-Attendant can be By-passed
  • 37. Multi-Site Connectivity– An Illustration GSM T1/E1/PRI/VoIP ISDN PRI 3001 3100 2001 2100 PSTN  Call Users of the Exchange with Extension Number  Exchange can used System Resources of other , if Programmed
  • 38. Conference Bridge  Maximum 21 Parties Conference is Possible with ETERNITY ME  Maximum 15 Parties Conference is Possible with ETERNITY GE12S/GE6S  Multiple Conferences are Possible  Supports Conference Dial-In
  • 39. Multiple Multi-Party Conference Logistics & Transportation GSM /3G Reception 00 Local LAN Factory Workers Internet Sr. Manager-Production ETERNITY IP-PBX Field Sales Person PSTN (Mobile SIP Client) Sr. Manager-Sales Technical Support Team
  • 40. Conference Dial-In  All the Parties are informed about Scheduled Conference Prior to the event  By dialing Conference Dial-In code, relevant Parties can join Conference with ease Logistics & Transportation GSM/3G/ 15/21 People can be included in single Dial- Reception in Conference Local LAN Factory Workers Internet Sr. Manager-Production ETERNITY IP-PBX Field Sales Person PSTN (Mobile SIP Client) Sr. Manager-Sales Technical Support Team
  • 41. Department Group  Maximum 16 Department Groups  Each Department Group can have 16 Stations  Incoming Calls can be Routed to a Department Group  Any station in the Group can Answer the Call  Station Log-in and Log-out Facility  Log-in and Log-out Details can be Printed
  • 42. Digital Input Port  Useful for Various Control Applications  External Devices Like Alarm Sensor, Smoke Sensor, Glass Breaking Detector can be Connected  Optional Interface Sensors
  • 43. Digital Output Port  Useful for Various Control Applications  External Devices Like Door Lock, Relay can be Connected  Support DISA Operation  Built-in Interface Door Lock
  • 44. Dual Ring  Attend your Desk Calls on your Mobile  Simultaneous Ringing on Internal Extension as well as on Mobile  Whichever Answers First, other Disconnects  Not Applicable when Call Routed through TWT and E&M  Boon to the Government Officers who Keeps on Traveling and yet can Attend their Desk Calls
  • 45. D Magneto GSM CDMA TWT ISDN - BRI PSTN ISDN - PRI Internet VoIP E&M VSAT
  • 46. External Call Forwarding  Calls to a Station can be Forwarded to Another Station or Destination  Forward Incoming Calls to External Destination  Forward Internal Calls to External Destination  CLI based External Call Forwarding is Possible  Simultaneous Ringing on Internal Station as well as Forwarded Destination is Possible
  • 47. External Call Forwarding 99250 99250 Call is Forwarded on External Number 99250 99250 Network Extn: 225 User Dial 0265-2630555 Extn: 225
  • 48. Flexible Numbering  Users can Select Numbers of their Choice  Options to Select One, Two, Three and Four Digits Number  Both on SLT and DKP 9 20 201 3001
  • 49. Universal Routing with Least Cost  Comprehensive LCR  3 Types:  Time  Number  Service Provider to Service Provider  Combinations also Possible  Automatically selects the Cheapest Route to Call  Call Made Outside the Organization at Least Possible Cost
  • 50. Live Call Screening  Work with Voice Mail System Card  Feature is available only on DKP  Station can Interrupt and Speak to Caller while Leaving a Message to the VMS  Forward calls to VMS and Attend, if Important
  • 51. Logical Partitioning  Calls from VoIP to PSTN and Other Networks are Not Allowed  Calls from VoIP and other Trunk Ports Like TWT, DS1, BRI, E&M and GSM can be Restricted
  • 52. Logical Partitioning– An Illustration Magneto GSM CDMA TWT ISDN - BRI PSTN ISDN - PRI Internet VoIP E&M VSAT
  • 53. Call Detail Records  Call Details can be downloaded to a Computer  Buffer Supports up to 12,000  For Outgoing Calls – 6,000  For Incoming Calls – 5,000  For Internal Calls – 1,000  Support Various Filters for Call Analysis
  • 54. Video Conferencing ISDN BRI/PRI TE BRI/PRI NT  ISDN BRI Ports used for Video Conferencing
  • 56. Voice Mail System - Overview  Avail in the form of an Expansion Card  16 Port Voice Mail Card  Up to 512 Mailboxes  254 Message or 999 minutes per Mailbox  USB Flash Drive as a Storage Media  Storage capacity of 72 Hours with 4 GB USB Flash  Can be expanded up to 576 Hours with 32 GB USB Flash  Ethernet Port for Programming
  • 57. VMS - Benefits  In-skin Expansion Card - No Moving Parts  No need of Extra Space for the System – Effective Utilization of Real Estate  Easy Message Delivery and Retrieval  Easy to Install and Use  Easy Configuration Programming through Web-based GUI  Greet your Callers with same Warmth  Personalized Greetings for Each Mailbox User  Attend your all calls effectively 24x7  Productivity Booster and Convenience Enhancing Features
  • 58. VMS Benefits – To Govt. Department  Reduce burden of Operator  Reduced Human Error  Answer Caller Immediately – Saving on time of Caller  Assist Multiple Calls Simultaneously and Effectively  No Dropped Calls – Better Service to Public  Round the Clock Assistance to Public  Productivity and Convenience Enhancing Features - Such as Voice Mail to Email, Broadcast Message, Redirect Message, Listening Message from anywhere will increase efficiency of the enterprise by leaps and bounds.
  • 59. VMS Benefits – To Caller  Uniform Treatment for Each time call is made  No call queues - Saving on Time  Access to Information at any time  No need to redial – Leave a Message and ensure the communication at the very first call  No need to remember Extension Number - Dial by Name
  • 60. VMS Benefits –Mailbox Owner  Reach to Mailbox from anywhere  Reach to Customers/Callers anytime  Personalized Greetings  Keep your focused without missing important calls – Live Call Screening  Multiple Mailboxes on Single Extension  Message Wait Indication  Message Receipt Notification
  • 61. VMS at your Service
  • 62. VMS at your Service Message Notification Services Message Delivery Service Incoming Call Transfer Service Attendant Services Email Mailbox Services
  • 63. Attendant Services – An Illustration 1 Call to Joseph 2 PSTN Welcome Caller Welcome to Matrix Telecom ! Greetings Dial Extension Number 7-Dial by Name 3 0 8-Leave a Message 5-Listen Promotional Scheme 9-Go to Operator The Person you wish to talk is not # available. Please dial 1 Calling Activity: End 1 to retry Dialed Extension Number: 501 4 9 to go to operator Dial by Name: Joseph, Dial 567 ETERNITY IP-PBX 0 to go to initial node # to disconnect 8 Call Established 5 9 7 6 Joseph 501 Smith 502 Operator No Answer User Busy Sara 503
  • 64. Web based Programming  Web based GUI  Programming over Internet  Access Level for System Engineer and System Administrator  Upgrade System Software  Takes Back-up SMDR Reports
  • 66. Accessories  Digital Key Phone  Direct Station Selection (DSS) Console  IP-Phone
  • 67. Digital Key Phone – EON48S  2x24 LCD with Swivel, Backlit and Contrast Control  Message Wait Lamp  Ringer Lamp  24 Programmable Keys & DSS Keys  More Direct Station Keys on Optional Attachment (DSS16x4)  Desk-Top and Wall Mounting  Call Log  Adjustable Ringer Volume and Speech Level  Executive and Operator Functionality  Last Dialed Calls  Message Paging  Tri Colour LEDs for Port Status
  • 68. Direct Station Selection – DSS16X4  Two Units can be Attached with Each EON48S  64 keys for Direct Station Selection  DSS16X4 uses 1 DKP Port  Dual Color LEDs for Port Status
  • 69. IP Phones – SETU VP  3 SIP Accounts  2 Ethernet Ports  Programmable Keys  Auto Answer with Headset Interface  Conference  DHCP, PPPoE, NAT and STUN  Peer-to-Peer Calling  Dialed, Received, Missed and Rejected Call Logs  G.711, G.722, G.723, G.726 and G.729AB  LAN and WAN Ports  Message Wait Indication  Multiple Call Handling (4 Calls)  Phone Book with 100 Entries  Web Configuration
  • 71. DGS&D Customer List Government Organization City Commissioner of Central Excise Chennai Commissioner of Central Excise, Customs & Service Tax Mysore Central Horticultural Experiment Station Bhubaneswar Directorate of Enforcement Lucknow The Collectorate Jabalpur Municipal Corporation Bhilai Garrison Engineer (P), Kirkee Pune The Chief Engineer, BSF Head Qtr. Bikaner CMP Centre and School Bangalore Headquarters Madras Engineer Group & Centre Bangalore Defence Research & Development Organisation, Govt. of India, Ministry Bhuvaneswar of Defence
  • 72. DGS&D Customer List Government Organization City Institute of Technology Korba Central Tool Room & Training Centre Bhuvaneswar Regional Vocational Training Institute for Women, DGE&T, Govt. of India Allahabad Directorate of Technical Education & Training Orissa Gujarat Vidyapith Ahmedabad University Institute of Engineering & Technology (UIET) Kurukshetra National Institute of Technology Agartala Gujarat Ecological Education & Research Foundation, Dept. of Forest, Gandhinagar Gujarat Dept. of AYUSH, Ministry of Health & Family Welfare, Govt. of India New Delhi Regional Referral Hospital, Dept. of Health & Family Welfare, Govt. of Nasik Maharashtra Chief Commissioner of Income Tax - I Vadodara
  • 73. DGS&D Customer List Government Organization City Commissioner of Income Tax - I Kolhapur Chief Commissioner of Income Tax Trivendrum Prasar Bharati, Broadcasting Corpn. Of India, All India Radio / Doordarshan Jabalpur Prasar Bharati, Broadcasting Corpn. Of India, Doordarshan Kendra Kohima Dibrugarh, Assam Power Generation Corpn. Ltd., Assam National Power Training Institute (Ministry of Power, Govt. of India) Guwahati Physical Research Laboratory Ahmedabad Bhabha Atomic Research Centre Mysore National Technical Research Organization New Delhi Commissioner of Income Tax - I Kolhapur Chief Commissioner of Income Tax Trivendrum
  • 74. DGS&D Customer List Government Organization City Brihan Mumbai Municipal Corporation Mumbai Bureau of Indian Standards Mumbai Maharashtra Directorate of Vocational Education & Training (44 Locations) Directorate of Technical Education Gandhinagar Dept. of Health & Family Welfare Gandhinagar Indian Coast Guard (Indian Navy), Min. of Defence Daman Sachivalay Complex, Ele. Division, R&B Dept. Gandhinagar Competition Commission Of India New Delhi Ministry Of Home Affairs, North Block New Delhi National Institute Of Health & Family Welfare New Delhi Women Hospital Dehradoon Road Transport Organisation Mumbai Chandrapur, Zila Parishad Maharashtra
  • 75. DGS&D Customer List Government Organization - Education City Rajasathan Teacher Eligibilty Test Ajmer National Institute of Technology Agartala National Institute of Technology Agartala Govt. Science College Ahmedabad Gujarat Vidyapith Ahmedabad Krishi Vigyan Kendra Anta CMP Centre and School Bangalore Krishi Vigyan Kendra Banswara Rani Channamma University Belgavi Krishi Vigyan Kendra Bhilwara Central Tool Room & Training Centre Bhubaneswar College of Agriculture Bikaner Krishi Vigyan Kendra Bundi
  • 76. DGS&D Customer List Government Organization - Education City Kendriya Vidyalaya Chandkheda Krishi Vigyan Kendra Chittorgarh Industrial Training Institiute Dehradun Krishi Vigyan Kendra Dungarpur Directorate of Technical Education Gandhinagar Gandhinagar Education Board Central University of Himachal Pradesh HP Sri Mata Vaishno Devi university J &K Krishi Vigyan Kendra Jhalawar SKN College of Agriculture Jobner North Eastern Institute of Science & Technology Jorhat Ahmedabad Municipal Corporation's Dental College Khokhra Krishi Vigyan Kendra Kota
  • 77. DGS&D Customer List Government Organization - Education City Kendriya Vidyalaya Mankhurd Directorate of Vocational Education & Training Mumbai Directorate of Vocational Education & Training Mumbai Agriculture University Navsari National Institute of Health and Family Welfare New Delhi Directorate of Technical Education & Training Orissa Industrial Training Institute Pithoragarh Krishi Vigyan Kendra Rajsamand Krishi Vigyan Kendra Sirohi Directorate of Extension Education Udaipur Headquarter EME School Vadodara Office of the Commandant, EME School Vadodara
  • 78. DGS&D Customer List Government Organization - Defence City Director General Armed Forces Medical Services New Delhi Air force Belgaum Defence Research & Development Organization, Ministry of Defence Bhubaneswar Air force Chandigarh Air force Dadri Controller of Defence Accounts Guwahati 39 Mtn DOU Jammu 28 Mtn DOU Jammu Cantonment Board Kirkee, Pune AMC Centre & College Lucknow AMC Records Lucknow Weapon Acceptance Trial Team Mumbai Air force Nagpur Air force Nasik Force HQRS Sashatra Seema Bal New Delhi Sashatra Seema Bal Shimla
  • 79. DGS&D Customer List Government Organization - Health City Gujarat State AIDS Control Society Ahmedabad Medical College Bhavnagar Public Health Department Cuttack Civil Hospital Gandhinagar Taluka Hospital, Kanjirapally Kottayam Medical College Patan Civil Hospital Silvassa Civil Hospital Thane Government Organization - Police Police Radio Officer A&N Superintendent of Police Bikaner Dy. Commissioner of Police, East Delhi Dy. Commissioner of Police, North Delhi DCP Outer District Delhi DCP West Dist. Delhi ADG Police Gandhinagar
  • 80. DGS&D Customer List Government Organization - Police City UP Police Lucknow Commissioner of Police New Delhi Delhi Police, South East New Delhi Dy. Commissioner of Police, New Delhi New Delhi Dy. Commissioner of Police, North East New Delhi Dy. Commissioner of Police, South West New Delhi Dy. Commissioner of Police, West New Delhi Resident Commissioner (Maharashtra Sadan) New Delhi Government Organization - Media Vigyan Prasar Noida All India Radio Ahmedabad Prasar Bharati, Broadcasting Corpn. of India, All India Radio / Doordarshan Jabalpur Prasar Bharti New Delhi National Technical Research Organization New Delhi
  • 81. DGS&D Customer List Government Organization - Research/Laboratories City Forensic Science Laboratory Ahmedabad Space Physical Research Lab Ahmedabad Electronics Regional Test Laboratory (East) Kolkata Tata Institute of Fundamental Research Mumbai Bhabha Atomic Research Centre Mysore Regional Forensic Science Laboratory Rajkot Main Cotton Research Station Surat Government Organization - Banks City SBI Mumbai State Bank of Hyderabad Tirupati Government Organization - Others City Department of Space Ahmedabad MSME Development Institute Ahmedabad Consumer Disputes Redressal Commission Ahmedabad Tolmap Bhavan Ahmedabad Public Works Department Ajmer
  • 82. DGS&D Customer List Government Organization - Others City Commander Works Engineers (AF) Allahabad Gujarat Pollution Control Board Ankleshwar Employees Provident Fund Organization Aurangabad Bhilwara Zila Doogdh Utpadak S. S. Ltd. Bhilwara Tejaswini R. W. E. Program Bhopal MP rajya Pichhada Varga Aayog Bhopal Railtel Corporation of India Ltd. Bhubaneswar Airport Authority of India Chennai Commissioner of Central Excise Chennai Central Warehousing Corporation Chennai National Bio Diversity Authority Chennai South Chennai Vehicle Main Depot Chennai Municipality Dahod Ministry of Home Affairs Delhi Govt. of National Capital Territory of Delhi Delhi Airport Authority of India Dibrugarh
  • 83. DGS&D Customer List Government Organization - Others City Assam Power Generation Corpn. Ltd. Dibrugarh, Assam Commander Works Engineers Dibrugarh, Assam Central Water Commission Gandhinagar Circuit House Gandhinagar Directorate of Sainik Welfare & Resettlement Board Gandhinagar Elec. Sub Dn No.2 Gandhinagar Department of AYUSH Hyderabad Waghur Dam Division Jalgaon Circuit House Junagadh Commissioner of Income Tax Kolhapur Sarvajanik Udhyam Bureau Lucknow Diversified Agriculture Support Project Lucknow Department of Atomic Energy Mumbai Directorate of Aviation Mumbai Water Supply Department Mumbai Govt. Central Press Mumbai
  • 84. DGS&D Customer List Government Organization - Others City Brihan mumbai Municipal Corporation Mumbai Road Transport Organization Mumbai Municipal Corporation Mumbai Jilla Shalya Chikitshak Nasik Central Bureau of Narcotics Neemuch Ministry of Agriculture New Delhi Town & Country Planning Organisation New Delhi National Medicinal Plants Board New Delhi District Court Patan Municipality Pindwara Zoological Survey of India Pune Meghalaya Industrial Dev. Corp. Ltd. Shillong Municipality, Abu Road Sirohi Municipality Sirohi Chief Commissioner of Income Tax Trivandrum Chief Commissioner of Income Tax Vadodara
  • 86.  Type of Presentation: DGS&D Presentation  Number of Slides: 84  Revised On: September 5, 2011  Version-Release Number: V2.R1 For Further Information Please Contact: Email ID: pbx@MatrixComsec.com Visit us at www.MatrixComsec.com

Editor's Notes

  • #20: Benefit: Connectivity to ISDN Network & its rich features.
  • #22: Benefit: Advantage of Cost reduction & with increased Mobility & hence Global connectivity in local network.
  • #24: Benefit: Connectivity to GSM/3G/CDMA (Mobile) Network & its Mobility features.
  • #26: Benefit: User can attend the messages in his absence, avoid communication gape in crucial cases.
  • #30: Benefit: 1) Efficient & effective ‘Call reception’ & Reduce Burden on Operator, hence influence the efficiency of organisation. 2) Save Callers Telecom Bill 3) Make Professional Image of the Company 4) Helpful During Non Working Hours and Holidays
  • #32: Benefit : Feel pleasant to the caller & also keep amused till attended.
  • #33: Benefit: Helps to implement discipline for telecom-resource usage & also in Cost reduction.
  • #34: Benefit: Help to indentify the caller in-prior & respond accordingly
  • #35: Benefit: Automated & effective ‘Call Routing’ of predefined callers without others’ intervention.
  • #37: Benefit: 1) Expansion of existing PBX resources without replacing it (Cost Saving). 2) Using this Networked PBXs work as a Single Entity.
  • #39: Benefit: 1) Help to solve shared matter in Faster & Effective way. 2) Avoid frequent travelling of remote workforce & hence Saves Cost .
  • #41: CONFIDENTIAL
  • #42: Benefit: 1) Faster call reception. 2) Effective distribution & execution of incoming calls .
  • #43: Benefit: Mentioned in the slide
  • #44: Benefit: Mentioned in the slide
  • #45: Benefit: 1) Work as Mobile Extension to make & receive the calls with all basic features of PBX. 2) Allow Remote Programming.
  • #49: Benefit: Extension Numbers can be chossen Easy to remember & dial.
  • #50: Benefit: Cost Saving
  • #51: Benefit: Important calls can be Forwarded to VMS and Attend also.
  • #52: It is a gray area. Making a VoIP call using service provider/Peer to peer are allowed. However, once you make a call on TWT and kept called party on hold and make a VoIP call and put them in conference that is not legal. Bridging of two network TWT/GSM/ISDN PRI or any of the network should not bridge (Voice Network) to VoIP Network. Hence, We call in India this technology as Net to Phone and not Phone to Net. To achieve this we have implemented Four categories. You can put any of the trunk in any category and program accordingly. By default it is not allowed.
  • #56: CONFIDENTIAL
  • #57: CONFIDENTIAL
  • #63: CONFIDENTIAL
  • #65: Benefit: Very helpful for installation, support & troubleshooting by technician/ engineer.