The document explains the concept of heaps, which are complete binary tree-based data structures classified into max heaps and min heaps based on node values. It details the heap operations like building a max heap using max-heapify and the process of heap sort, which involves rearranging elements to achieve a sorted order. The steps for heap sort include removing the root, swapping, reducing the heap size, and re-heapifying until the array is fully sorted.