Maximize Your LinkedIn
                 Connections
                    November 15, 2011
               Greater Phoenix Chamber of Commerce

                     Donovan Ray Hardenbrook
               The Alternative Board Valley of the Sun
                        Leap Innovation LLC



12/28/2011                                               1
Our Goal Today!
      • Make the business case for social
        media and LinkedIn
      • Show how to complete your LinkedIn
        profile
      • Share ideas on how to use LinkedIn to
        market your company


12/28/2011                                      2
Donovan Ray Hardenbrook
•   Leap Innovation LLC & The Alternative Board Valley of the Sun
•   Global Business Bank board member
•   John Maxwell Team Certified Speaker, Teacher and Coach
•   The Alternative Board Certified Facilitator and Coach
•   28+ years of experience in engineering, manufacturing, quality
    and product development
     – Intel Corporation, Salt River Project, Orbital Sciences and Sandia
       National Labs
•   Product Development Subject Matter Expert
•   RAB-Certified Quality Management Systems Auditor
•   Executive MBA from University of Arizona
•   MS and BS Electrical Engineering degrees from NMSU

12/28/2011                                                                  3
My Mission
    Grow business leaders in our community
through business advisory boards and leadership
                   coaching




12/28/2011                                    4
The Alternative Board
          Peer Advisory                         Private Coaching
         Board Meetings                             Sessions
             Four hours a month with 9 other      A certified coach who helps you
             non-competing business owners        prioritize and think strategically

             Practical, candid, and objective       Works with you to plan the
             advice and ideas regarding your        execution of your strategies
                  plans and challenges

             An opportunity to work on your          Assists in board meeting
              business without distractions                 preparation

                                                   An expert resource to discuss
               An accountability team that         new business challenges and
                wants to see you succeed                      issues

                    Focus, Alignment, and Accountability!
12/28/2011                                                                             5
Business Owner’s Strategic Advantage
             Learning         Leverage      Benefits
                                              Perspective
               Business                         Clarity
              Diagnostics
                              Monthly TAB      Improved
         Strategic Planning                 Decision Making
                              Peer Board
                               Meetings         Mutual
              Behavioral                     Accountability
             Assessments
                                Private     Advice & Ideas
               Business
              Networking
                               Coaching     Increased Sales
               Business
                               Sessions        Increased
              Education                       Profitability
                                            Personal Growth



                                                              6
12/28/2011
Why Social Media?
• Nearly 800 million active users on Facebook*
      – 3rd largest country
      – ~200 million users in the USA*
• 175 million users on Twitter (April 2011)
• 96% of the Millennials have joined a social
  network
• 80% of companies use social media for
  recruitment
* Source https://www.facebook.com/press/info.php?statistics


12/28/2011                                                    7
Why Use                            ?
• 135+ million users as of November 2011
      – 60 million users in North America
      – 18.8 million business decision makers
      – 4.6 Small & Medium Business Professionals
• 3 out of 4 members use LinkedIn for everything
  business
• 64% agree that LinkedIn helps develop new
  relationships and grow new business
  SOURCE: http://marketing.linkedin.com/audience/

  LinkedIn is a better platform for professional social networking
                            than Facebook
12/28/2011                                                           8
12/28/2011   9
Plan Your Trip
• Destination?
      – Sales
      – Marketing
      – Customer Relationship Management (CRM)
      – Thought leadership
• Method of Transportation?
      – Social Media
      – Face to Face
      – Blend of both
12/28/2011                                       10
Pre-Flight Checklist
 Attractive website
      o Company
      o Products/Services
      o Social media elements
Strategic and integrated marketing plan
      o Market segmentation
                               THINK   STRATEGIC
      o Brand differentiation
      o Marketing communications
Good on-line reputation
12/28/2011                                     11
12/28/2011   12
12/28/2011   13
Your Flight Plan!

1.    Complete your profile 100%
2.    Import contacts
3.    Create company page
4.    Search Engine Optimization (SEO)
5.    Groups



12/28/2011                               14
TIPS:
             • Be consistent with website
             • High quality headshot
             • Keywords in descriptions are
               important



12/28/2011                              15
1. 100% Complete Criteria
Business/Work Experience
Education
                          TIPS:
Picture                  • Use keywords in your
                            descriptions
Summary                  • Use industry terminology
                          • Spell check!
Specialties
Three (3) Recommendations



12/28/2011                                         16
TIPS:
             • Summary should be
               consistent with CV / Bio
             • Use keywords relevant to
               your target market and
               industry
             • Use industry terms NOT
               your company specific
               terms
             • Don’t use acronyms unless
               they are commonly
               understood




12/28/2011                                 17
TIPS:
             •   You can approve
                 recommendations before
                 they’re posted
             •   A recommendation for
                 recent work is ideal
             •   Don’t post too many from
                 one customer




12/28/2011                            18
LinkedIn is Part of Your On-line:
     • Brand image

     • Reputation

     • Relationship tool
     • Communication tool

               …Manage it carefully!!

12/28/2011                                       19
2. Import Contacts




12/28/2011                        20
Connect with Business Contacts

                             TIPS:
                             • Invite contacts
                               already on
                               LinkedIn
                             • Focus on quality
                               NOT quantity!
                             • Those with a lot
                               of connections
                               are good!




12/28/2011                                 21
On-line Etiquette
     • Similar to conventional networking
     • 3rd degree connections max
     • Do you know the person?
             – Referral
             – No invites from strangers

     • Use InMail if appropriate
             – LinkedIn Premium accounts allows more InMails but
               cost $24.95-$99.95/month

12/28/2011                                                         22
3. Create a Company Page




12/28/2011                              23
Company Page: Products & Services



                         TIPS:
                         • Create products and
                           services page
                         • Create links to your
                           website
                         • Add embedded
                           YouTube videos
                         • Post jobs (paid service)
                         • View Analytics



12/28/2011                                            24
4. Search Engine Optimization (SEO)
       • Keywords
       • Company
       • Industry
                     TIPS:
       • Expertise   • Find people & groups in
                       target companies
       • Geography   • Get introduced through your
                       network
                     • Must be 3 degrees or less
                     • Also useful for SEO rankings



12/28/2011                                            25
Keywords




12/28/2011              26
Use Keywords in Profile




                          TIPS:
                          • Optimize for key words used
                            in the industry or profession
                          • Keywords in Headline
                          • Keywords in summary
                          • Keywords in work history

12/28/2011                                                  27
5. Participate in LinkedIn Groups
      •      Areas of expertise
                                        TIPS:
      •      Professional organizations • Pay it forward
                                        • Follow up with members
      •      Industry associations        privately
      •      Target companies           • Only pick relevant groups
                                        • Never solicit!
      •      Past company groups        • DON’T SPAM!!!




12/28/2011                                                            28
Group Page




12/28/2011                29
Why Create a LinkedIn Group?
      • Subject Matter Expert      TIPS:
                                   • Determine if there is
      • Thought leadership           already a group like the one
      • Interactive forum for        you have in mind
                                   • Invite clients, customers,
        like-minded people           prospects
                                   • Be inclusive not exclusive
      • Build relationships with   • Avoid selling
        customers & prospects      • Keep the Three C’s in mind
                                       •   Content
      • Moderate discussions           •   Connection
                                       •   Control (loose not tight)




12/28/2011                                                             30
LinkedIn Groups




12/28/2011                     31
“Feel Free to Move About the Cabin”

• Recommendations        • Answers Section
• Set company alerts       – Post questions
• Market research          – Answer questions
                           – Advanced Answer
• Advertise
                             Search
• Track your profile &
                         • Post jobs
  others
                         • Get introduced via
• Lead Generation
                           InMail

12/28/2011                                      32
Key Takeaways
1.    Think relationships not transactions
2.    Know your objective and be intentional
3.    Manage your on-line brand
4.    100% Complete Personal Profile
5.    SEO optimization on key words
6.    Participate in relevant groups
7.    Commit to nurturing your network


12/28/2011                                     33
SPECIAL OFFER to Business Owners
FREE One Hour Business Assessment
      – Find out about your business
      – Identify your key business challenges
      – Determine if I can help you




12/28/2011                                      34
Happy Landings!
             don@leapinnovation.com
                 (480) 264-9009



12/28/2011                            35
Useful LinkedIn Resources
•   www.linkedin.com
•   http://marketing.linkedin.com/audience/
•   Linked Strategies Group
•   30-Minute Social Media Marketing, Susan
    Gunelius, $17 U.S (amazon.com)
• Valley of the Sun Business Owners Networking
  Group


12/28/2011                                       36

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Maximize Your LinkedIn Connections

  • 1. Maximize Your LinkedIn Connections November 15, 2011 Greater Phoenix Chamber of Commerce Donovan Ray Hardenbrook The Alternative Board Valley of the Sun Leap Innovation LLC 12/28/2011 1
  • 2. Our Goal Today! • Make the business case for social media and LinkedIn • Show how to complete your LinkedIn profile • Share ideas on how to use LinkedIn to market your company 12/28/2011 2
  • 3. Donovan Ray Hardenbrook • Leap Innovation LLC & The Alternative Board Valley of the Sun • Global Business Bank board member • John Maxwell Team Certified Speaker, Teacher and Coach • The Alternative Board Certified Facilitator and Coach • 28+ years of experience in engineering, manufacturing, quality and product development – Intel Corporation, Salt River Project, Orbital Sciences and Sandia National Labs • Product Development Subject Matter Expert • RAB-Certified Quality Management Systems Auditor • Executive MBA from University of Arizona • MS and BS Electrical Engineering degrees from NMSU 12/28/2011 3
  • 4. My Mission Grow business leaders in our community through business advisory boards and leadership coaching 12/28/2011 4
  • 5. The Alternative Board Peer Advisory Private Coaching Board Meetings Sessions Four hours a month with 9 other A certified coach who helps you non-competing business owners prioritize and think strategically Practical, candid, and objective Works with you to plan the advice and ideas regarding your execution of your strategies plans and challenges An opportunity to work on your Assists in board meeting business without distractions preparation An expert resource to discuss An accountability team that new business challenges and wants to see you succeed issues Focus, Alignment, and Accountability! 12/28/2011 5
  • 6. Business Owner’s Strategic Advantage Learning Leverage Benefits Perspective Business Clarity Diagnostics Monthly TAB Improved Strategic Planning Decision Making Peer Board Meetings Mutual Behavioral Accountability Assessments Private Advice & Ideas Business Networking Coaching Increased Sales Business Sessions Increased Education Profitability Personal Growth 6 12/28/2011
  • 7. Why Social Media? • Nearly 800 million active users on Facebook* – 3rd largest country – ~200 million users in the USA* • 175 million users on Twitter (April 2011) • 96% of the Millennials have joined a social network • 80% of companies use social media for recruitment * Source https://www.facebook.com/press/info.php?statistics 12/28/2011 7
  • 8. Why Use ? • 135+ million users as of November 2011 – 60 million users in North America – 18.8 million business decision makers – 4.6 Small & Medium Business Professionals • 3 out of 4 members use LinkedIn for everything business • 64% agree that LinkedIn helps develop new relationships and grow new business SOURCE: http://marketing.linkedin.com/audience/ LinkedIn is a better platform for professional social networking than Facebook 12/28/2011 8
  • 10. Plan Your Trip • Destination? – Sales – Marketing – Customer Relationship Management (CRM) – Thought leadership • Method of Transportation? – Social Media – Face to Face – Blend of both 12/28/2011 10
  • 11. Pre-Flight Checklist  Attractive website o Company o Products/Services o Social media elements Strategic and integrated marketing plan o Market segmentation THINK STRATEGIC o Brand differentiation o Marketing communications Good on-line reputation 12/28/2011 11
  • 14. Your Flight Plan! 1. Complete your profile 100% 2. Import contacts 3. Create company page 4. Search Engine Optimization (SEO) 5. Groups 12/28/2011 14
  • 15. TIPS: • Be consistent with website • High quality headshot • Keywords in descriptions are important 12/28/2011 15
  • 16. 1. 100% Complete Criteria Business/Work Experience Education TIPS: Picture • Use keywords in your descriptions Summary • Use industry terminology • Spell check! Specialties Three (3) Recommendations 12/28/2011 16
  • 17. TIPS: • Summary should be consistent with CV / Bio • Use keywords relevant to your target market and industry • Use industry terms NOT your company specific terms • Don’t use acronyms unless they are commonly understood 12/28/2011 17
  • 18. TIPS: • You can approve recommendations before they’re posted • A recommendation for recent work is ideal • Don’t post too many from one customer 12/28/2011 18
  • 19. LinkedIn is Part of Your On-line: • Brand image • Reputation • Relationship tool • Communication tool …Manage it carefully!! 12/28/2011 19
  • 21. Connect with Business Contacts TIPS: • Invite contacts already on LinkedIn • Focus on quality NOT quantity! • Those with a lot of connections are good! 12/28/2011 21
  • 22. On-line Etiquette • Similar to conventional networking • 3rd degree connections max • Do you know the person? – Referral – No invites from strangers • Use InMail if appropriate – LinkedIn Premium accounts allows more InMails but cost $24.95-$99.95/month 12/28/2011 22
  • 23. 3. Create a Company Page 12/28/2011 23
  • 24. Company Page: Products & Services TIPS: • Create products and services page • Create links to your website • Add embedded YouTube videos • Post jobs (paid service) • View Analytics 12/28/2011 24
  • 25. 4. Search Engine Optimization (SEO) • Keywords • Company • Industry TIPS: • Expertise • Find people & groups in target companies • Geography • Get introduced through your network • Must be 3 degrees or less • Also useful for SEO rankings 12/28/2011 25
  • 27. Use Keywords in Profile TIPS: • Optimize for key words used in the industry or profession • Keywords in Headline • Keywords in summary • Keywords in work history 12/28/2011 27
  • 28. 5. Participate in LinkedIn Groups • Areas of expertise TIPS: • Professional organizations • Pay it forward • Follow up with members • Industry associations privately • Target companies • Only pick relevant groups • Never solicit! • Past company groups • DON’T SPAM!!! 12/28/2011 28
  • 30. Why Create a LinkedIn Group? • Subject Matter Expert TIPS: • Determine if there is • Thought leadership already a group like the one • Interactive forum for you have in mind • Invite clients, customers, like-minded people prospects • Be inclusive not exclusive • Build relationships with • Avoid selling customers & prospects • Keep the Three C’s in mind • Content • Moderate discussions • Connection • Control (loose not tight) 12/28/2011 30
  • 32. “Feel Free to Move About the Cabin” • Recommendations • Answers Section • Set company alerts – Post questions • Market research – Answer questions – Advanced Answer • Advertise Search • Track your profile & • Post jobs others • Get introduced via • Lead Generation InMail 12/28/2011 32
  • 33. Key Takeaways 1. Think relationships not transactions 2. Know your objective and be intentional 3. Manage your on-line brand 4. 100% Complete Personal Profile 5. SEO optimization on key words 6. Participate in relevant groups 7. Commit to nurturing your network 12/28/2011 33
  • 34. SPECIAL OFFER to Business Owners FREE One Hour Business Assessment – Find out about your business – Identify your key business challenges – Determine if I can help you 12/28/2011 34
  • 35. Happy Landings! don@leapinnovation.com (480) 264-9009 12/28/2011 35
  • 36. Useful LinkedIn Resources • www.linkedin.com • http://marketing.linkedin.com/audience/ • Linked Strategies Group • 30-Minute Social Media Marketing, Susan Gunelius, $17 U.S (amazon.com) • Valley of the Sun Business Owners Networking Group 12/28/2011 36