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MANAGEMENT BY OBJECTIVES
OBJECTIVE SETTING
S specific
Mmeasurable
A achievable
R result oriented (realistic)
T time-related
WORK HAVE
S
U
C
C
E
S
S
In an MBO, good goals are SMART goals:
Peter Drucker, (1954, “The Practice of Management”)
• Is a systematic and organized approach that
allows management to focus on achievable
goals and attain the best possible results from
available resources
• Aims to increase individual and organizational
effectiveness by aligning organizational goals
and subordinate objectives
• Clarifies and quantifies objectives to allow for
monitoring, evaluation, and feedback
throughout the hierarchy of objectives
WHAT IS MBO ?
• MBO emphasises the
importance of objectives as a
tool to be used by managers in
fulfilling their managerial
roles (accomplish their tasks)
• Divide problem into
manageable, “bite-size” chunks
IN SIMPLE WORDS,
MBO IS…
MBO; PLAN VIEW
Vision
MBO; CROSS SECTION
Vision
Mission
Tactical
Plans
Management
by
Objectives
Operational
Plans
Standing
Plans
Single-Use
Plans
Top
Managers
Middle
Managers
First-Level
Managers
 Single-use Plans are developed to achieve
objectives that are not likely to be repeated in the
future. Single-use plans include both programs
and projects.
 Standing Plans are used to provide guidance for
tasks performed repeatedly within the
organization. The primary standing plans are
organizational policies, rules, and procedures.
 Operational Plans are used to identifies specific
results to be accomplished within a given short
term time period. Contain detailed information
used in the lower levels in an organization.
Peter Drucker also stated that:
For the business to succeed, the
managers and employees must
work towards a common goal
Managers must identify and agree
targets for achievement with
subordinates
Managers must negotiate the
support needed to achieve the
targets with subordinates
Evaluate the objectives over time
FEATURES OF MBO
MBO PRINCIPLES
1.Cascading of organizational goals and
objectives
2.Specific objectives for each team member
3.Participative decision making
4.Explicit time period
5.Performance evaluation & feedback
CASCADING OF OBJECTIVES
Improves employee motivation
Improves communication in the
organisation
Flags up and highlights training
needs required to achieve
objectives
Improves overall performance and
efficiency
Attainment of goals can lead to the
satisfaction of Maslow’s higher
order needs
ADVANTAGES OF MBO
DISADVANTAGES OF MBO
 May demotivate staff if targets are too high and
unrealistic, also if imposed rather than agreed
 Requires the cooperation of all employees to
succeed
 Can be bureaucratic and time consuming
(meetings, feedback)
 Can encourage short-term rather a more focused
long-term growth
 Objectives may go out of date and can restrict
staff initiative and creativity
 Setting targets for certain specialised employees
may be difficult
IS MBO SUITABLE FOR EVERY
BUSINESS?
MBO could be suitable for a medium
to large business, using a democratic
approach to management and
operating in a stable market
The overriding issues therefore are
size of the business, the leadership
style it uses and the rate of change in
the market it operates.
HOW MBO WORKS
Jointly identify common goals.
Define major areas of
responsibility in terms of results
expected.
Use measurements as guides for
operating and assessing
contributions of members.
UNDERLYING PURPOSES OF
MBO
1. Clarify organization’s goals and
plans at all levels.
2. Gain better motivation and
participation from
organization’s members.
MBO; FRAMEWORK CONCEPT
Jointly plan
• Setting
objectives
• Setting
standards
• Choosing
actions
Individually act
• Performing
tasks
(subordinate)
• Providing
support
(supervisor)
Jointly control
• Reviewing
results
• Discussing
implications
• Renewing MBO
cycle
Supervisor
Subordinate
and
PHASES OF MBO
1. Top management team studies
system.
2. Team sets up methods of
measuring performance.
3. Goal-setting sessions are held at
all levels of organization.
STEPS FOR MBO
Appraise
Performance
•Corporate Strategic goals
•Departmental goals
•Individual goals
STEP 1: SET GOALS
STEP 4: APPRAISE
OVERALL PERFORMANCE
Action Plans
Review Progress
&
Take Corrective Action
STEP 2: DEVELOP PLANS
STEP 3: REVIEW PROGRESS
ESSENTIAL STEPS FOR MBO
 Set Goals (The most difficult step)
 What are we trying to accomplish?
 Develop Action Plans
 “What do we need to do to get there?”
 Groups and individuals
 Review Progress
 “How are we doing?”
 Periodically (How Often?)
 Does plan need to be tweaked?
 Appraise Performance
 Rewards?
SOURCES OF MBO FAILURES
1. Lack of top management commitment and
follow through on MBO.
2. Employees’ negative beliefs about
management’s sincerity in its efforts to
include them in the decision-making
process.

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mbo.pptx management by objective ppt presentation

  • 2. OBJECTIVE SETTING S specific Mmeasurable A achievable R result oriented (realistic) T time-related WORK HAVE S U C C E S S In an MBO, good goals are SMART goals:
  • 3. Peter Drucker, (1954, “The Practice of Management”) • Is a systematic and organized approach that allows management to focus on achievable goals and attain the best possible results from available resources • Aims to increase individual and organizational effectiveness by aligning organizational goals and subordinate objectives • Clarifies and quantifies objectives to allow for monitoring, evaluation, and feedback throughout the hierarchy of objectives WHAT IS MBO ?
  • 4. • MBO emphasises the importance of objectives as a tool to be used by managers in fulfilling their managerial roles (accomplish their tasks) • Divide problem into manageable, “bite-size” chunks IN SIMPLE WORDS, MBO IS…
  • 7.  Single-use Plans are developed to achieve objectives that are not likely to be repeated in the future. Single-use plans include both programs and projects.  Standing Plans are used to provide guidance for tasks performed repeatedly within the organization. The primary standing plans are organizational policies, rules, and procedures.  Operational Plans are used to identifies specific results to be accomplished within a given short term time period. Contain detailed information used in the lower levels in an organization.
  • 8. Peter Drucker also stated that: For the business to succeed, the managers and employees must work towards a common goal Managers must identify and agree targets for achievement with subordinates Managers must negotiate the support needed to achieve the targets with subordinates Evaluate the objectives over time FEATURES OF MBO
  • 9. MBO PRINCIPLES 1.Cascading of organizational goals and objectives 2.Specific objectives for each team member 3.Participative decision making 4.Explicit time period 5.Performance evaluation & feedback
  • 11. Improves employee motivation Improves communication in the organisation Flags up and highlights training needs required to achieve objectives Improves overall performance and efficiency Attainment of goals can lead to the satisfaction of Maslow’s higher order needs ADVANTAGES OF MBO
  • 12. DISADVANTAGES OF MBO  May demotivate staff if targets are too high and unrealistic, also if imposed rather than agreed  Requires the cooperation of all employees to succeed  Can be bureaucratic and time consuming (meetings, feedback)  Can encourage short-term rather a more focused long-term growth  Objectives may go out of date and can restrict staff initiative and creativity  Setting targets for certain specialised employees may be difficult
  • 13. IS MBO SUITABLE FOR EVERY BUSINESS? MBO could be suitable for a medium to large business, using a democratic approach to management and operating in a stable market The overriding issues therefore are size of the business, the leadership style it uses and the rate of change in the market it operates.
  • 14. HOW MBO WORKS Jointly identify common goals. Define major areas of responsibility in terms of results expected. Use measurements as guides for operating and assessing contributions of members.
  • 15. UNDERLYING PURPOSES OF MBO 1. Clarify organization’s goals and plans at all levels. 2. Gain better motivation and participation from organization’s members.
  • 16. MBO; FRAMEWORK CONCEPT Jointly plan • Setting objectives • Setting standards • Choosing actions Individually act • Performing tasks (subordinate) • Providing support (supervisor) Jointly control • Reviewing results • Discussing implications • Renewing MBO cycle Supervisor Subordinate and
  • 17. PHASES OF MBO 1. Top management team studies system. 2. Team sets up methods of measuring performance. 3. Goal-setting sessions are held at all levels of organization.
  • 18. STEPS FOR MBO Appraise Performance •Corporate Strategic goals •Departmental goals •Individual goals STEP 1: SET GOALS STEP 4: APPRAISE OVERALL PERFORMANCE Action Plans Review Progress & Take Corrective Action STEP 2: DEVELOP PLANS STEP 3: REVIEW PROGRESS
  • 19. ESSENTIAL STEPS FOR MBO  Set Goals (The most difficult step)  What are we trying to accomplish?  Develop Action Plans  “What do we need to do to get there?”  Groups and individuals  Review Progress  “How are we doing?”  Periodically (How Often?)  Does plan need to be tweaked?  Appraise Performance  Rewards?
  • 20. SOURCES OF MBO FAILURES 1. Lack of top management commitment and follow through on MBO. 2. Employees’ negative beliefs about management’s sincerity in its efforts to include them in the decision-making process.

Editor's Notes

  • #18: Set goals – not day to day but rather goals that answer at least a portion of the “where are we going” question and then are linked with other goals Plans – Steps required Review – make sure plan is working; Is corrective action necessary either in the plan or the execution? CAUTION: Don’t get locked into PREDETERMINED behavior or sacrifice QUALITY to “MEET” goal
  • #19: Set goals – not day to day but rather goals that answer at least a portion of the “where are we going” question and then are linked with other goals Plans – Steps required Review – make sure plan is working; Is corrective action necessary either in the plan or the execution? CAUTION: Don’t get locked into PREDETERMINED behavior or sacrifice QUALITY to “MEET” goal