Measuring Effectiveness of People Training.ppt
- 1. Improving The Effectiveness Of Training Systems
- 2. Objectives • To streamline the training function • To spread awareness amongst the supporting line managers about the opportunities & problems • To self appraise the current system • Evaluation of training function
- 3. The changing business scenario Old Jobs were defined And Structured Today Fluid roles “in a Knowledge economy There is no previous experience”
- 4. The New Worker (A mini CEO with constant value addition) Make your own career The Intrapreneur Specialist Consultant Connected Worker The New Career : Flexi Sizing The New Skills
- 5. Importance of Training • To make people perform according to the standards set by competitors/environment and not by customers • Tomorrows challenge – Today’s potential
- 6. Principles of Learning • Adults relate their learning to what they already know • Inform learners of the learning objectives • Serve as the facilitator of the learning process • Remove the fear factor • Guide & prompt; do not tell • Give feedback
- 7. • Conduct the training in an informal environment • Variety is the spice of life • Make a good first impression • Use realistic examples
- 8. Nine stages of a Training Intervention 1. Defining the aims 2. Defining learning objectives 3. Determining the content 4. Choosing your method 5. Determining the resources 6. Designing the course 7. Presenting the course 8. Evaluating the course 9. Review to improve
- 9. Pedagogy vs. Andragogy Concept of the learner Role of learner is Dependent Is essentially self- directing Teacher takes responsibility of learning process Role of teacher is to encourage & nurture this self directed need Role of Learner’s exp Learners bring little exp to learning situation Learners exp accumulated over a lifetime is great resource of learning
- 10. Learners depend on expert input They attach greater significance to what they exp rather than what they are told Readiness to learn Learners learn what they are conditioned to learn to obtain parental, social approval Learners learn when they feel a need to learn Fear of failure is a great motivator Learning should meet their needs to help them cope with demands of home ,work,etc. Learning is standardized & progressive as aimed at the same age grp Learning should be organized to meet learner needs
- 11. Range of Training Methods • Lecture • Demonstration • Discussion • Active, participatory methods (Case study, role plays & games) • Open learning
- 12. Purpose of Training Evaluation • Fact finding description, comparison, comprehension, explanation & adoption of training strategies, to make them more useful for achieving the desired objectives • To determine the appropriateness & accuracy of the objectives • To reveal the shortcomings in the training methods & procedure.
- 13. Basic Steps in Evaluation • Statement of Objectives: (a) General not always measurable (b) Specific measurable • Definition of measurement & standards • Collection of Data • Collation & Analysis of Data • Presentation of results
- 14. Levels of Training Assessment • Organizational • Group • Role • Personal