Linda works for a company called microsegment that has adopted collaborative web tools and social applications to enable an "Enterprise 2.0" work environment. She is able to complete tasks, manage projects, communicate with colleagues, and review materials online from anywhere using lightweight browser-based tools like trac, wikis, blogs and RSS feeds. This has improved productivity, communication and collaboration within the company and with clients. Microsegment aims to help other companies implement similar social and collaborative solutions.