Meetings Made Easy: How automated schedulers save time & reduce headaches
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The document discusses how automated scheduling tools, like LibCal, can streamline the appointment booking process in libraries, enhancing efficiency and reducing scheduling headaches. It outlines the benefits, options, and implementation strategies for these tools, as well as potential challenges such as security concerns and meeting overload. Overall, it emphasizes the advantages for libraries with a high volume of consultations, including improved record keeping and patron experience.
Meetings Made Easy: How automated schedulers save time & reduce headaches
- 1. Meetings Made Easy How automated schedulers save time & reduce headaches Genifer Snipes June 1, 2018
- 3. What’s Coming: ● My Experience ● Why Should You Care? ● Scheduling Tools 101 ● Touring LibCal ● Implementing Scheduling Tools at Your Library ● Challenges ● Closing ● Q&A
- 4. Why Am I Talking About This?
- 5. My Experience With LibCal
- 7. What exactly do these things do?
- 8. Appointment Schedulers. . . ● Centralize the scheduling process ● Make your calendar more manageable ● Make referrals easier ● Give patrons agency ● Improve record keeping ● Reduce no-shows
- 9. What Are the Options? Free version Calendar Integration Custom Interface Appts per mo. Reminders Linking Metrics LibCal Email Widget Direct URL YouCanBook.me Limited SMS Widget Direct URL SetMore Limited Email Direct URL ? Appointlet Email ? Calendly Limited Widget Direct URL SimplyBook 50 Email Widget Direct URL
- 11. Appointment Notification Email to Librarian
- 12. Implementing Scheduling Tools at Your Library Photo by Bench Accounting on Unsplash
- 13. UO Implementation of LibCal
- 14. The Set-up Photo by Tim Gouw on Unsplash ● Determine which group(s) will be using tools ● Identify required features ● Develop timeline (make it short) ● Pick locations on website to link service ● Offer set-up & training workshop/open hours ● Have 1-2 designated “experts” providing on-demand support ● Marketing to public (optional)
- 15. Challenges 1. Lack of control over who you’re meeting with 2. Meetings that don’t need to be meetings 3. Security concerns re: linking calendars a. Complications related to unlinked calendars 4. Meeting overload 5. Tool overload
- 16. Summary ● Great for anyone with a heavy consultation load ● Good free options are available in addition to the paid tools ● Spend less time manually scheduling appointments ● Improve record keeping ● Makes it easier for your patrons to get assistance
- 17. Questions? Genifer Snipes Business & Economics Librarian gsnipes@uoregon.edu Skitterphoto