This document discusses building systemic family and community engagement in the Boston Public Schools. It begins with an overview of reforming engagement practices versus transforming them. Engaging families and communities is important because it positively impacts student achievement and supports the core mission of schools. Effective engagement requires a paradigm shift that sees families and communities as partners rather than bystanders or problems. The document then outlines Boston's process for defining the work of engagement through establishing a shared vision, standards, and organizing engagement efforts. It provides examples of tools and strategies used to facilitate engagement, such as family learning guides, a tiered system of support, and a parent university program. Data shows these efforts are successfully increasing parent participation, confidence, and school involvement. The conclusion