Microsoft India – Unified Communications Exchange Server 2010 Outlook Web Application Presentation
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Exchange Server 2010 and Outlook Web App provide a full-featured web-based interface for accessing email and calendaring. Key features include conversation view for emails, presence and instant messaging, unified messaging with voice mail and SMS sync, calendar sharing both internally and externally, and support across multiple browsers. Outlook Web App extends the functionality of desktop email clients to the web for greater accessibility and productivity.
Microsoft India – Unified Communications Exchange Server 2010 Outlook Web Application Presentation
- 1. Exchange Server 2010 Outlook Web App Name Title Microsoft Corporation
- 2. The Right Tool for the Job
- 3. Exchange Enterprise Topology Enterprise Network Phone system (PBX or VOIP) Edge Transport Hub Transport Routing and Routing and policy AV/AS External SMTP servers Mailbox Unified Messaging Storage of Voice mail and mailbox items voice access Mobile phone Client Access Web browser Client connectivity Web services Outlook (remote user) Line of business application Outlook (local user)
- 4. Conversation View • View conversations in context • View all messages • Hide repeated information • Take action on conversations
- 5. IM and Presence • See and set presence • IM log in from multiple locations • Chat using instant messaging (IM) • Presence throughout Outlook Web App • Start a chat from anywhere
- 7. Nickname Cache • Names shared across mobile and the Web
- 8. Search and Filter • Search • Filter − Current folder − Default options − Current and sub-folders − User-selected − All folders − Use with search − Advance search
- 10. Protected E-mail View Information Rights Management (IRM) e-mail Send IRM-protected e-mail
- 11. Protected Voice Mail Forwarding of the message (Icon identified) Streamed voice means no is disabled Protected audio mail accessattachments (Internet Explorer only)
- 12. Online Archive Access inany other from Archiveyour archive folderthe Web Treat like the folder list
- 13. Delegate Access Inbox delegated folder list Accessshows up ininboxinbox owner is controlled by
- 15. Delivery Reports • See whether a message was delivered − Happens at the transport role − Not the same as a read receipt • Results: − Pending − Rejected − Unknown − Transferred
- 16. MailTips Benefits • Early warning system − Out of office − External recipient − Reply all on BCC − Moderated DL − Restricted recipient − Lots of recipients • Know what you can’t do − Restricted DL − Message size − Mailbox full Examples • Avoid heavy server load • Prevent policy violations • Custom MailTip
- 17. Browser Support
- 18. Calendar Sharing • Share calendars internally or externally • Trust can be set by user or by domain • Once trust is set, everything is transparent • Admin control is provided
- 19. Calendar Sharing Contoso Inc. Microsoft Federation Gateway Fabrikam Inc. Exchange Server 2010 Exchange Server 2010
- 20. SMS Sync • Send/Receive SMS text messages from Outlook Web App • View SMS conversations • Archive and search old SMS, or restore to phone
- 21. SMS Messaging SMS Provider User Recipient
- 22. SMS Sync SSL User SSL Exchange Server 2010 Recipient
- 23. Recap • Outlook Web App for Internet • Side-by-side calendar view Explorer, Firefox, and Safari • Message tracking • Conversation view • SMS Sync • Ignore/Move conversation • Favorites folders • Virtual list view • Advanced search • Presence • Archiving • Instant messaging • Distribution group creation • Nickname cache • Information Rights Management • Unified Messaging card • Delegate access • Calendar sharing
- 24. Session Takeaways • Outlook Web App is cross-browser compatible • Outlook Web App now enables even more Unified Communications scenarios − SMS − Instant messaging − Voice mail − Calendar sharing • Outlook Web App extends desktop productivity to the Web
- 25. © 2009 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Exchange ActiveSync, Forefront, Internet Explorer, Outlook, and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.