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May 19, 2011WF 101SharePoint 2010 and WorkflowRoy HiggsTechnical specialistroyh@k2.com
K2 is a platform for automating process-driven applications
Founded in 1997 -  300+ employees
Global presence; headquartered in Redmond, Washington
2,500+ customers worldwide, including 15 percent of the Fortune 100
Customers in more than 54 countries, over 1 Million Users
Deep Microsoft Partnership as a Global Independent Software Vendor (ISV)WHO IS K2?
Workflow OverviewBuild a Workflow - DemoAgenda
Defining termsBusiness Process - A set of one or more linkedprocedures or activities which collectively realize an objective or policy goal in the context of an organizational structure defining functional roles and relationships. Workflow- The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.Business Process Management (BPM)– The practice of developing, running, performance measuring, and simulating  Business Processes to effect the continued improvement of those processes.  Business Process Management is concerned with the lifecycle of the Process Definition.
90%4.0488%3.9288%3.6080%78%3.2476%3.1266%3.0462%Why bpm / why workflowExpected BenefitsReasons WhyWhat are the main reasons your organization is using, or plans to use, workflow, business process management, document management or content management technology?What do you see as the key benefits of workflow, document management and content management technology?ProductivityimprovementsBetter customerserviceImproves knowledgesharingGreater accuracyCost savingsImprovedmanagement controlEnhanced team workingHelps with legalcompliance issuesTo improve serviceTo introduce greater efficienciesor improved productivityTo reduce operational costsTo improve organizational agilityTo improve the visibility ofProcessesTo meet regulatory requirementsor legal compliance issues2.0     2.5     3.0     3.5     4.0     4.5     5.00%      20%      40%      60%      80%    100%On a scale of 1 to 5, where 1 = "not important" and 5 = "very important"Percentage of respondentsNote: respondents could choose more         than one optionSource: PMP Research
PRESCRIPTIVESubmitterDocument routingApprovalsSimple formsReview and ApprovalsReworkSolutionsDocument Approval
Time Sheets
Expense ReportsNotification
PRESCRIPTIVESubmitterSolutionsDocument routingApprovalsSimple formsBusiness applicationComplex routingDynamic logicExternal data sourcesIntegrated reportingPolicy & Compliance Review
Help Desk
Customer OnboardingReview and ApprovalsReworkNotification
PRESCRIPTIVEASSISTIVESubmitterDocument routingApprovalsSimple formsBusiness applicationComplex routingDynamic logicExternal data sourcesIntegrated reportingCore processesNon-linear processVisibility by stagePerformance metricsAdhocAuditChecklistsReview and ApprovalsReworkNotification
Workflow solution complexityHighest AdoptionCapabilities & ComplexitySPD WorkflowsOOB WorkflowsWF WorkflowsDocumentsListsSitesRecordsList Forms (InfoPath)BCSInfoPathASP.NETWeb Services & WCFGeneral DALReporting & BISearchPublishing.NET DevelopmentEffortSharePoint UsersPower UsersDevelopers/AdminsDevelopers
Solution Technology SelectionResourcing
System Support
Development Support
BA Support

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Microsoft SharePoint and Workflow - SharePoint Saturday Sacramento

Editor's Notes

  • #3: Basic – O&G
  • #7: Definitions: Prescriptive – It suggest that the process is prescriptive in nature and will run from end to end along one of the designed process paths. This is good for some kinds of processes. For example an expense claim process is something that is generally prescriptive in nature. You claim for one or more things, and while the approval route may differ based on the amount, the process is always the same and we do not want people to think to much about this kind of process. The process is fixed or prescriptive in this kind of scenario and this works well where policy or fixed processes need to be implemented. Assistive – We use this word to describe the fact that Case led processes are different. They “assist” people to make the right decision by presenting them with a mix of information around the process they are involved in. It will be letters that the customer has sent, information from our systems on the customer, graphs and reports about other customers or trends and so on. The action that people will take in this kind of process is not “prescribed” but driven by the value of the information presented. These kind of processes are more “adhoc” in nature and it is impossible up front to know which route such a business process will actually follow to completion.
  • #8: Definitions: Prescriptive – It suggest that the process is prescriptive in nature and will run from end to end along one of the designed process paths. This is good for some kinds of processes. For example an expense claim process is something that is generally prescriptive in nature. You claim for one or more things, and while the approval route may differ based on the amount, the process is always the same and we do not want people to think to much about this kind of process. The process is fixed or prescriptive in this kind of scenario and this works well where policy or fixed processes need to be implemented. Assistive – We use this word to describe the fact that Case led processes are different. They “assist” people to make the right decision by presenting them with a mix of information around the process they are involved in. It will be letters that the customer has sent, information from our systems on the customer, graphs and reports about other customers or trends and so on. The action that people will take in this kind of process is not “prescribed” but driven by the value of the information presented. These kind of processes are more “adhoc” in nature and it is impossible up front to know which route such a business process will actually follow to completion.
  • #9: Definitions: Prescriptive – It suggest that the process is prescriptive in nature and will run from end to end along one of the designed process paths. This is good for some kinds of processes. For example an expense claim process is something that is generally prescriptive in nature. You claim for one or more things, and while the approval route may differ based on the amount, the process is always the same and we do not want people to think to much about this kind of process. The process is fixed or prescriptive in this kind of scenario and this works well where policy or fixed processes need to be implemented. Assistive – We use this word to describe the fact that Case led processes are different. They “assist” people to make the right decision by presenting them with a mix of information around the process they are involved in. It will be letters that the customer has sent, information from our systems on the customer, graphs and reports about other customers or trends and so on. The action that people will take in this kind of process is not “prescribed” but driven by the value of the information presented. These kind of processes are more “adhoc” in nature and it is impossible up front to know which route such a business process will actually follow to completion.