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Plan, Deliver, & Operate
Microsoft Teams
Workshop for launching Teams in your organization
Presented by:
Muqtada Ibrahim zaidi
Agenda
• Introduction to Microsoft Teams
• Architecture / current
environment
• Microsoft Teams client
• Microsoft Teams license
• Managing Microsoft Teams
• Network planning
• Security & Compliance
• Organize your teams
• Change management and
adoption
• Next steps
Attendees
• Project sponsor
• Business analyst
• Project manager
• Collaboration IT pro
• Networking IT pro
• Adoption lead
• Support lead
Objectives
• Gain a deeper knowledge of Teams to enhance your organization’s
capabilities to Plan, Deliver, & Operate Teams
• Build the foundation of Teams in your organization to allow for
unimpeded, organic growth
• Start thinking through the Teams journey within your organization
MicrosoftTeams-Workshop.pptx
Chat for today’s
teams
Communicate in the moment and
keep everyone in the know
Customizable for
each team
Tailor your workspace to include
content and capabilities your team
needs every day.
A hub for
teamwork
Give your team quick access to
information they need right in
Office 365
Chat-based workspace in Office 365
Security teams
trust
Get the enterprise-level security
and compliance features you
expect from Office 365.
Chat for today’s teams
People can see content and chat history anytime
Team chats and activities are visible to the entire team
Use private chats for small group conversations
Mobile access on Android, iOS and Windows Phone
A hub for teamwork
Chat, content, people, and tools live in a team workspace
Voice and video meetings right within Teams
Built-in access to SharePoint, OneNote and Planner
Work with Office and other documents right in the app
Customizable for each team
Create different channels for work streams and topics
Add tabs to frequently used files and cloud services
Get updates from the apps your team uses every day
Customize notifications so you don’t miss important info
Build integrations with developer preview APIs
Security teams trust
Broad compliance standards support: Accessibility,
ISO27018/01, SOC 1 and 2, HIPAA, EU Model Clauses &
more
Information protection with Archive, eDiscovery, Legal
Hold, Compliance Content Search, Auditing and
Reporting1
Tier-C Compliant
Data encryption at all times, at-rest and in-transit.
Multi-factor authentication for enhanced identity
protection.
1 Archive, eDiscovery, Legal Hold, Compliance Content Search, Auditing and Reporting are in E3 and above suites.
Meet Microsoft Teams
Office 365: Supporting the unique workstyle of every group
Complete Collaboration Solution
Office 365 addresses the breadth of
collaboration needs across organization
Integrated Experiences
Office 365 Groups and Graph enable
integrated experiences that facilitate
effective collaboration
Security and Compliance
Office 365 provides the security,
compliance and manageability
required in today’s workplace
Mail &
Calendar
Outlook
Voice, Video
& Meetings
Skype
Chat-based
Workspace
Teams
Sites & Content
Management
SharePoint and
OneDrive for
Business
Enterprise
Social
Yammer
Office 365 Groups
Environment Checklist
Question Answer
Has your organization already deployed other Office 365 workloads?
(Exchange Online, SharePoint Online, Skype for Business Online, etc.)
Has your organization configured a verified domain for Office 365?
If yes, please include the verified domain(s) in your answer.
Does your organization synchronize identities to Azure Active Directory?
How is Exchange deployed in your organization?
(Exchange Online, Exchange Hybrid, Exchange On-premises, Not Deployed)
How is SharePoint deployed in your organization?
(SharePoint Online, SharePoint Hybrid, SharePoint On-premises, Not Deployed)
How is Skype for Business deployed in your organization?
(Skype for Business Online, Skype for Business Hybrid,
Skype for Business On-premises, Not Deployed)
What Office 365 subscriptions (licenses) does your organization currently use?
Exchange
*Exchange 2016 Cumulative Update 3 and above supported
Actions supported:
User's mailbox
is hosted in:
Team and Channel
Management
Create and view
meetings
Modify user
profile picture
Add and
configure
connectors
Add and
configure tabs
& bots
Info Protection
(eDiscovery)
Exchange
Online
Yes Yes Yes Yes Yes Yes
Exchange on-
premises (Sync
to Azure AD
required)
Yes Yes* No No Yes No
SharePoint
• SharePoint Online is a required component for Teams.
• If you don't have SharePoint Online enabled in your tenant, Teams
users are not always able to share files in teams.
• Users in private chat will not be able to share files because
OneDrive for Business is required for that functionality.
Office 365 Groups
• When you create a team in Microsoft Teams, on the backend, you’re
creating an Office 365 Group
• Existing groups can be transitioned into teams
• Restricting team creation can be accomplished through group
creation policies
Skype for Business
• Interoperability between Teams and Skype for
Business is currently available for peer to peer
(P2P) instant messaging and calling only.
• For a Teams user to send an IM to a Skype for
Business user, the Teams user must be enabled
with their account homed in Skype for Business
Online.
• Incoming Skype for Business messages and
calls can be responded to on the Teams client
URLs and Media Stack
• Teams also provides a calling and meetings experience built on the
next-generation, cloud based infrastructure
• These technology investments include Azure-based cloud services
for media processing and signaling, H.264 video codec, SILK and
Opus audio codec, network resiliency, telemetry and quality
diagnostics
MicrosoftTeams-Workshop.pptx
Full-functioned chat
client that can be used
from a variety of
browsers.
Doesn’t yet support
conferencing.
Desktop
Provides support for
audio, video, and content
sharing for team
meetings, group calling,
and private one-on-one
or private multi-party
calls.
Mobile
Geared at users participating
in chat-based conversations
while on the go , and
currently allows users to have
peer-to-peer audio call.
Clients for Microsoft Teams
Web
Platform Requirements
Web
Edge: 12+
Internet Explorer: 11+
Chrome: 51.0+
Firefox: 47.0+
Safari (coming soon)
Desktop
Windows 7+ (7, 8, 8.1, 10)
Both 32 & 64 bit available
Mac OSX 10.10+
Mobile
Android 4.4+
iOS (iPhone and iPad) 10+
Windows Phone 10.0.10586+
Plan Teams Clients
• Are there any restrictions preventing users from installing the
appropriate Teams client on their devices?
• What are the preferred methods chosen to deploy Teams?
MicrosoftTeams-Workshop.pptx
Microsoft Teams Licensing Requirements
Business Essentials
Business Premium
Enterprise E1
Enterprise E3
Enterprise E5
Enterprise E4 (retired)
Education
Education Plus
Education E5
Education E3 (retired)
Microsoft Teams License Assignment
By default, the Microsoft Teams license is enabled for all users assigned with the
eligible Office 365 subscriptions
MicrosoftTeams-Workshop.pptx
Structure
Teams
• Collection of people, content, and tools surrounding different projects
Channels
• Dedicated sections within a team to keep conversations organized
• Places where everyone on the team can have open conversations
• Can be extended with Tabs, Connectors and Bots
Memberships and Roles
Team owners are able to invite anyone in the organization they work
Three roles in Teams:
• Owner: person who creates the team or assigned the role.
Responsible for managing team-wide settings and membership,
including invitations
• Team member: the people that have been invited to join the team
• Guests: Office 365 users who are outside of your tenant can be added to
the team by team owners (more info @ aka.ms/guestaccesshelp)
Guest access
• Guest access is a tenant-level setting in Teams and is turned off by
default
• Once enabled, a team owner in Teams can add and manage guests
in their teams via the web or desktop.
• Only Azure Active Directory or Office 365 work or school
account are supported at the moment
Guest access (continued)
Memberships and Roles (cont.)
Team Owner Team Member Team Guests
Create team  - -
Leave team   
Edit team
name/description
 - -
Delete team  - -
Add channel  * *
Edit channel
name/description
 * *
Delete channel  * *
Add members ** - -
Add tabs  * -
Add connectors  * -
Add bots  * -
* Can be restricted through Teams settings by the owner
Teams and channels setup: Example 1
Sales Public Relations Event Planning Product Team
Example channels that
can be created
Annual sales
Meeting
Quarterly business
review
Monthly sales
Pipeline review
Sales playbook
Press releases
News and updates
Fact checking
Marketing
Logistics and scheduling
Venue
Budget
Strategy
Marketing
Sales
Operations
Insights
Service and support
Example tabs,
connectors, and
bots that can be added
Power BI
Trello
CRM
Summarize Bot
RSS feed
Twitter
Twitter
Facebook
Planner
PDF
OneNote
Power BI
Team services
Implementation Phases
Gather your
team –
stakeholders,
champions &
early adopters
Prioritize
business
scenarios
Complete
technical
planning
(network, security,
mobile support &
deployment)
Complete
pilots and
broad
onboarding
Measure,
manage, &
drive
adoption
Envision Onboard Drive Value
For Office 365 and Teams
Teams and Channels Setup: Example 2
Team Name Channels Tabs/connectors/bots
Get Teams Deployed
Owners: Project Manager, Collaboration
IT Pro
Members: Project Sponsor, Business
Analyst, Project Manager, Collaboration
IT Pro, Networking IT Pro, Adoption
Lead, Support Lead
Planning and Readiness for Teams
Adoption
Rollout
Support
Insights
Link to Teams web page
Shared OneNote
Organize Your Teams
• What initial teams and channels do you want to create for your IT Pilot?
• What team members do you want to add to each team and channel?
Organize Your Teams (template)
Team Name Description Owners Members Channels Privacy
MicrosoftTeams-Workshop.pptx
Service Administration
• Administration of Teams is lightweight and removes the burden of
management from IT administrators and IT Pros.
• After licensing users for Microsoft Teams, and determining if there are any
features or functionality that your organization needs or wants to limit, Teams
should be allowed to grow organically, lead by empowered users enhancing
how they collaborate and get things done.
• PowerShell Cmdlets for team creation and management are now in preview.
Service Administration (cont.)
• Admins have multiple settings that can be
enabled or disabled at the tenant level.
• With Teams enabled for the tenant, any
user that is also enabled for Teams will
inherit the settings from the tenant level.
Team Management
• Managing teams should be handled through the Teams client
• Any Teams-enabled user with permissions to create an Office 365
Group can create a new team and will become owner for that team
• By default, all users with a mailbox in Exchange Online have the
ability to create Office 365 Groups
Teams and channels administration
Customization
• Change picture
Member permissions
Channel actions:
• Create and update channels
• Delete and restore channels
• Add and remove apps
• Create, update, and remove tabs
• Create, update, and delete connectors
• Owners can delete all messages
• Everyone can delete their messages
• Everyone can edit their messages
• Restrict General Channel messaging
Feature settings
• @Team and @channel mentions: Allow @team or @[team
name] mentions. This will notify everyone in the team.
• @Team and @channel mentions: Allow @channel or
@[channel name] mentions. This will notify members
who’ve favorited that channel
Giphy, stickers, and memes
• Giphy: Enable Giphy for this team
• Giphy: Set the content rating for Giphy
• Stickers and memes: Enable stickers and memes
• Memes: Allow memes to be uploaded
Guest Permissions
• Channel actions: Allow creating and updating channels
• Channel actions: Allow guests to delete channels
Note: Features available to all team members must be configured at the team level
Managing Microsoft Teams
Question Answer
What’s your organization’s plan for onboarding Teams across the
organization?
☐ Pilot
☐ Open
Which Teams settings will your organization turn on or turn off?
Will all Teams users be able to create teams (recommended)? ☐ Yes
☐ No
Auditing and Reporting
• Teams activities/events are available through Audit Log Search.
Compliance Content Search
• Content Search can be used to search Teams through rich filtering
capabilities and exported to a specific container for compliance and
litigation support (with or without an eDiscovery case).
Compliance Features for Microsoft Teams
Usage reports for Microsoft Teams
• Microsoft Teams user activity
• Last activity date, channel
messages, chat messages, calls,
meetings
• Microsoft Teams app usage
• Windows, Mac, Web, iOS,
Android phone, Windows Phone
Any Questions???????
THANK YOU

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MicrosoftTeams-Workshop.pptx

  • 1. Plan, Deliver, & Operate Microsoft Teams Workshop for launching Teams in your organization
  • 3. Agenda • Introduction to Microsoft Teams • Architecture / current environment • Microsoft Teams client • Microsoft Teams license • Managing Microsoft Teams • Network planning • Security & Compliance • Organize your teams • Change management and adoption • Next steps
  • 4. Attendees • Project sponsor • Business analyst • Project manager • Collaboration IT pro • Networking IT pro • Adoption lead • Support lead
  • 5. Objectives • Gain a deeper knowledge of Teams to enhance your organization’s capabilities to Plan, Deliver, & Operate Teams • Build the foundation of Teams in your organization to allow for unimpeded, organic growth • Start thinking through the Teams journey within your organization
  • 7. Chat for today’s teams Communicate in the moment and keep everyone in the know Customizable for each team Tailor your workspace to include content and capabilities your team needs every day. A hub for teamwork Give your team quick access to information they need right in Office 365 Chat-based workspace in Office 365 Security teams trust Get the enterprise-level security and compliance features you expect from Office 365.
  • 8. Chat for today’s teams People can see content and chat history anytime Team chats and activities are visible to the entire team Use private chats for small group conversations Mobile access on Android, iOS and Windows Phone
  • 9. A hub for teamwork Chat, content, people, and tools live in a team workspace Voice and video meetings right within Teams Built-in access to SharePoint, OneNote and Planner Work with Office and other documents right in the app
  • 10. Customizable for each team Create different channels for work streams and topics Add tabs to frequently used files and cloud services Get updates from the apps your team uses every day Customize notifications so you don’t miss important info Build integrations with developer preview APIs
  • 11. Security teams trust Broad compliance standards support: Accessibility, ISO27018/01, SOC 1 and 2, HIPAA, EU Model Clauses & more Information protection with Archive, eDiscovery, Legal Hold, Compliance Content Search, Auditing and Reporting1 Tier-C Compliant Data encryption at all times, at-rest and in-transit. Multi-factor authentication for enhanced identity protection. 1 Archive, eDiscovery, Legal Hold, Compliance Content Search, Auditing and Reporting are in E3 and above suites.
  • 13. Office 365: Supporting the unique workstyle of every group Complete Collaboration Solution Office 365 addresses the breadth of collaboration needs across organization Integrated Experiences Office 365 Groups and Graph enable integrated experiences that facilitate effective collaboration Security and Compliance Office 365 provides the security, compliance and manageability required in today’s workplace Mail & Calendar Outlook Voice, Video & Meetings Skype Chat-based Workspace Teams Sites & Content Management SharePoint and OneDrive for Business Enterprise Social Yammer Office 365 Groups
  • 14. Environment Checklist Question Answer Has your organization already deployed other Office 365 workloads? (Exchange Online, SharePoint Online, Skype for Business Online, etc.) Has your organization configured a verified domain for Office 365? If yes, please include the verified domain(s) in your answer. Does your organization synchronize identities to Azure Active Directory? How is Exchange deployed in your organization? (Exchange Online, Exchange Hybrid, Exchange On-premises, Not Deployed) How is SharePoint deployed in your organization? (SharePoint Online, SharePoint Hybrid, SharePoint On-premises, Not Deployed) How is Skype for Business deployed in your organization? (Skype for Business Online, Skype for Business Hybrid, Skype for Business On-premises, Not Deployed) What Office 365 subscriptions (licenses) does your organization currently use?
  • 15. Exchange *Exchange 2016 Cumulative Update 3 and above supported Actions supported: User's mailbox is hosted in: Team and Channel Management Create and view meetings Modify user profile picture Add and configure connectors Add and configure tabs & bots Info Protection (eDiscovery) Exchange Online Yes Yes Yes Yes Yes Yes Exchange on- premises (Sync to Azure AD required) Yes Yes* No No Yes No
  • 16. SharePoint • SharePoint Online is a required component for Teams. • If you don't have SharePoint Online enabled in your tenant, Teams users are not always able to share files in teams. • Users in private chat will not be able to share files because OneDrive for Business is required for that functionality.
  • 17. Office 365 Groups • When you create a team in Microsoft Teams, on the backend, you’re creating an Office 365 Group • Existing groups can be transitioned into teams • Restricting team creation can be accomplished through group creation policies
  • 18. Skype for Business • Interoperability between Teams and Skype for Business is currently available for peer to peer (P2P) instant messaging and calling only. • For a Teams user to send an IM to a Skype for Business user, the Teams user must be enabled with their account homed in Skype for Business Online. • Incoming Skype for Business messages and calls can be responded to on the Teams client
  • 19. URLs and Media Stack • Teams also provides a calling and meetings experience built on the next-generation, cloud based infrastructure • These technology investments include Azure-based cloud services for media processing and signaling, H.264 video codec, SILK and Opus audio codec, network resiliency, telemetry and quality diagnostics
  • 21. Full-functioned chat client that can be used from a variety of browsers. Doesn’t yet support conferencing. Desktop Provides support for audio, video, and content sharing for team meetings, group calling, and private one-on-one or private multi-party calls. Mobile Geared at users participating in chat-based conversations while on the go , and currently allows users to have peer-to-peer audio call. Clients for Microsoft Teams Web
  • 22. Platform Requirements Web Edge: 12+ Internet Explorer: 11+ Chrome: 51.0+ Firefox: 47.0+ Safari (coming soon) Desktop Windows 7+ (7, 8, 8.1, 10) Both 32 & 64 bit available Mac OSX 10.10+ Mobile Android 4.4+ iOS (iPhone and iPad) 10+ Windows Phone 10.0.10586+
  • 23. Plan Teams Clients • Are there any restrictions preventing users from installing the appropriate Teams client on their devices? • What are the preferred methods chosen to deploy Teams?
  • 25. Microsoft Teams Licensing Requirements Business Essentials Business Premium Enterprise E1 Enterprise E3 Enterprise E5 Enterprise E4 (retired) Education Education Plus Education E5 Education E3 (retired)
  • 26. Microsoft Teams License Assignment By default, the Microsoft Teams license is enabled for all users assigned with the eligible Office 365 subscriptions
  • 28. Structure Teams • Collection of people, content, and tools surrounding different projects Channels • Dedicated sections within a team to keep conversations organized • Places where everyone on the team can have open conversations • Can be extended with Tabs, Connectors and Bots
  • 29. Memberships and Roles Team owners are able to invite anyone in the organization they work Three roles in Teams: • Owner: person who creates the team or assigned the role. Responsible for managing team-wide settings and membership, including invitations • Team member: the people that have been invited to join the team • Guests: Office 365 users who are outside of your tenant can be added to the team by team owners (more info @ aka.ms/guestaccesshelp)
  • 30. Guest access • Guest access is a tenant-level setting in Teams and is turned off by default • Once enabled, a team owner in Teams can add and manage guests in their teams via the web or desktop. • Only Azure Active Directory or Office 365 work or school account are supported at the moment
  • 32. Memberships and Roles (cont.) Team Owner Team Member Team Guests Create team  - - Leave team    Edit team name/description  - - Delete team  - - Add channel  * * Edit channel name/description  * * Delete channel  * * Add members ** - - Add tabs  * - Add connectors  * - Add bots  * - * Can be restricted through Teams settings by the owner
  • 33. Teams and channels setup: Example 1 Sales Public Relations Event Planning Product Team Example channels that can be created Annual sales Meeting Quarterly business review Monthly sales Pipeline review Sales playbook Press releases News and updates Fact checking Marketing Logistics and scheduling Venue Budget Strategy Marketing Sales Operations Insights Service and support Example tabs, connectors, and bots that can be added Power BI Trello CRM Summarize Bot RSS feed Twitter Twitter Facebook Planner PDF OneNote Power BI Team services
  • 34. Implementation Phases Gather your team – stakeholders, champions & early adopters Prioritize business scenarios Complete technical planning (network, security, mobile support & deployment) Complete pilots and broad onboarding Measure, manage, & drive adoption Envision Onboard Drive Value For Office 365 and Teams
  • 35. Teams and Channels Setup: Example 2 Team Name Channels Tabs/connectors/bots Get Teams Deployed Owners: Project Manager, Collaboration IT Pro Members: Project Sponsor, Business Analyst, Project Manager, Collaboration IT Pro, Networking IT Pro, Adoption Lead, Support Lead Planning and Readiness for Teams Adoption Rollout Support Insights Link to Teams web page Shared OneNote
  • 36. Organize Your Teams • What initial teams and channels do you want to create for your IT Pilot? • What team members do you want to add to each team and channel?
  • 37. Organize Your Teams (template) Team Name Description Owners Members Channels Privacy
  • 39. Service Administration • Administration of Teams is lightweight and removes the burden of management from IT administrators and IT Pros. • After licensing users for Microsoft Teams, and determining if there are any features or functionality that your organization needs or wants to limit, Teams should be allowed to grow organically, lead by empowered users enhancing how they collaborate and get things done. • PowerShell Cmdlets for team creation and management are now in preview.
  • 40. Service Administration (cont.) • Admins have multiple settings that can be enabled or disabled at the tenant level. • With Teams enabled for the tenant, any user that is also enabled for Teams will inherit the settings from the tenant level.
  • 41. Team Management • Managing teams should be handled through the Teams client • Any Teams-enabled user with permissions to create an Office 365 Group can create a new team and will become owner for that team • By default, all users with a mailbox in Exchange Online have the ability to create Office 365 Groups
  • 42. Teams and channels administration Customization • Change picture Member permissions Channel actions: • Create and update channels • Delete and restore channels • Add and remove apps • Create, update, and remove tabs • Create, update, and delete connectors • Owners can delete all messages • Everyone can delete their messages • Everyone can edit their messages • Restrict General Channel messaging Feature settings • @Team and @channel mentions: Allow @team or @[team name] mentions. This will notify everyone in the team. • @Team and @channel mentions: Allow @channel or @[channel name] mentions. This will notify members who’ve favorited that channel Giphy, stickers, and memes • Giphy: Enable Giphy for this team • Giphy: Set the content rating for Giphy • Stickers and memes: Enable stickers and memes • Memes: Allow memes to be uploaded Guest Permissions • Channel actions: Allow creating and updating channels • Channel actions: Allow guests to delete channels Note: Features available to all team members must be configured at the team level
  • 43. Managing Microsoft Teams Question Answer What’s your organization’s plan for onboarding Teams across the organization? ☐ Pilot ☐ Open Which Teams settings will your organization turn on or turn off? Will all Teams users be able to create teams (recommended)? ☐ Yes ☐ No
  • 44. Auditing and Reporting • Teams activities/events are available through Audit Log Search. Compliance Content Search • Content Search can be used to search Teams through rich filtering capabilities and exported to a specific container for compliance and litigation support (with or without an eDiscovery case). Compliance Features for Microsoft Teams
  • 45. Usage reports for Microsoft Teams • Microsoft Teams user activity • Last activity date, channel messages, chat messages, calls, meetings • Microsoft Teams app usage • Windows, Mac, Web, iOS, Android phone, Windows Phone