The document outlines quality principles for cultural websites. It states that a quality website should celebrate European cultural diversity by providing access to digital cultural content for all. It then lists 10 principles a quality website must meet: be transparent; select, digitize, author, present and validate effective content; ensure quality of service; be accessible; be user-centered; be responsive; be multi-lingual; be interoperable; respect legal issues and state terms of use; and adopt strategies to preserve the website and content long-term. The document was presented at the European Minerva Conference in Parma, Italy in November 2003.