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Presidenza Italiana
     del Consiglio
     dell’Unione Europea
                                                                                                                        Minerva European
                                                                                                                              Conference
                                                                                                                                                         eEurope




Cultural Website Quality Principles
     A quality cultural website celebrates
     European cultural diversity by providing access
     for all to digital cultural content.

     A quality website must:


     • be transparent, clearly stating the identity and purpose     • be responsive, enabling users to contact the site and receive
       of the website, as well as the organisation responsible        an appropriate reply. Where appropriate, encourage
       for its management                                             questions, information sharing and discussions with
     • select, digitise, author, present and validate content         and between users.
       to create an effective website for users                     • be aware of the importance of multi-linguality by providing

     • implement quality of service policy guidelines to ensure       a minimum level of access in more than one language
       that the website is maintained and updated at an             • be committed to being interoperable within cultural

       appropriate level                                              networks to enable users to easily locate the content
     • be accessible to all users, irrespective of the technology     and services that meet their needs
       they use or their disabilities, including navigation,        • be managed to respect legal issues such as IPR and privacy

       content, and interactive elements                              and clearly state the terms and conditions on which
     • be user-centred, taking into account the needs of users,       the website and its contents may be used
       ensuring relevance and ease of use through responding        •   adopt strategies and standards to ensure that the website
       to evaluation and feedback                                       and its content can be preserved for the long-term




transparent • effective • maintained • accessible • user-centred
responsive • multi-lingual • interoperable • managed • preserved
design francesca pavese srl




                                                                    © 2003 Minerva Project
                                                                              Draft presented in the occasion of the European Minerva Conference, Parma, Italy,

                                                                    WP5       20-21 November 2003, produced by the Minerva Quality Working Group
                                                                              WP5 - Identification of user needs, content and quality framework for common access points
Minerva project

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Minerva project

  • 1. Presidenza Italiana del Consiglio dell’Unione Europea Minerva European Conference eEurope Cultural Website Quality Principles A quality cultural website celebrates European cultural diversity by providing access for all to digital cultural content. A quality website must: • be transparent, clearly stating the identity and purpose • be responsive, enabling users to contact the site and receive of the website, as well as the organisation responsible an appropriate reply. Where appropriate, encourage for its management questions, information sharing and discussions with • select, digitise, author, present and validate content and between users. to create an effective website for users • be aware of the importance of multi-linguality by providing • implement quality of service policy guidelines to ensure a minimum level of access in more than one language that the website is maintained and updated at an • be committed to being interoperable within cultural appropriate level networks to enable users to easily locate the content • be accessible to all users, irrespective of the technology and services that meet their needs they use or their disabilities, including navigation, • be managed to respect legal issues such as IPR and privacy content, and interactive elements and clearly state the terms and conditions on which • be user-centred, taking into account the needs of users, the website and its contents may be used ensuring relevance and ease of use through responding • adopt strategies and standards to ensure that the website to evaluation and feedback and its content can be preserved for the long-term transparent • effective • maintained • accessible • user-centred responsive • multi-lingual • interoperable • managed • preserved design francesca pavese srl © 2003 Minerva Project Draft presented in the occasion of the European Minerva Conference, Parma, Italy, WP5 20-21 November 2003, produced by the Minerva Quality Working Group WP5 - Identification of user needs, content and quality framework for common access points