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IUBAT—International University of Business Agriculture and Technology
Founded 1991 by Md. Alimullah Miyan
College of Engineering and Technology
Course No: MGT 301 / CSC 451
Course Name: Management Information System
Fall-2011
Course Instructor: Md. Alamgir Bhuyan
Office: CETC
Contact: 8963523-27 Ext-126 (Office)
Cell: 01716247889
Consultation Time: Sunday (9:00am - 11:00am)
Wednesday (03:00pm - 05:00pm)
Credit Hour: 03
Total Hours: 39 (With Practical Classes and Presentation)
COURSE DESCRIPTION AND OBJECTIVES
Today, in business, we see the emergence of a new digital firm. Global business
opportunities afforded by electronic business and electronic commerce combined
with the exponential change in technology power and capacities have fueled the
creation of this digital firm. Every aspect of the firm is not only touched by the
digital process, but has been transformed by it.
Managing information systems has become a task for all levels of managers and
all functional areas of the business. In today’s digital firm there is no escaping
the opportunities (as well as the challenges) that technology brings. The nine
editions of Management Information Systems and this instructor’s manual focus
on understanding the nature of the digital firm and the key issues in organizing
and managing it. Managers of digital firms need to identify the challenges facing
their firms; understand the technologies that will help them meet these
challenges; design business processes to take advantage of the technologies;
and create management procedures and policies to implement the required
changes.
As instructors, we are usually more comfortable in either the management
“camp” or the technology “camp”. Both the text and this manual seek to support
and supplement the teaching styles and abilities of both kinds of instructors.
Management Information System 1
The aim of the course is to enable students to assess the opportunities and
problems that managers in a wide range of organizations face as they attempt to
use these IT applications to add value to their businesses. It also aims to help
students understand transformational changes within and across industries.
These changes have strategic implications for many businesses.
SPECIFIC OUTCOMES
Upon successful completion of this subject students should:
 Explain basic concepts for IT/ICT/IS management
 Discuss organizational, business and strategic issues surrounding
IT/ICT/IS, and
 Analyze and evaluate uses of strategic IT/ICT/IS in practice.
Textbooks
Required Textbook
Management Information Systems 7th Edition JAMES A. O’BRIEN, George M.
Marakas McGRAW- HILL, Inc.
REFERENCES
1- “Management Information Systems” eight and nine Edition, Organization and
Technology in the Network Enterprise, by Kenneth C. Laudon ; Jane P. Laudon
2- Introduction to Information Systems 12th Edition JAMES A. O’BRIEN 2005
McGRAW- HILL, Inc.
3- Management "by Louis E. Boone, David L. Kurtz 1992, Fourth Edition, Irwin
McGraw-Hill, Inc.
Advance topic from internet
5 Exams
Management Information System 2
Tentative Exam Schedule
Exam Date MPoints
Exam I - 45 Minute 50 Points
Exam II - 45 Minute 50 Points
Exam III - 45 Minute 50 Points
Exam IV - 45 Minute 50 Points
Final Exam - 180 Minute 100 Points
Work Load
In order to do well in this course, most of you should plan on nine-ten hours a
week reading chapters, studying slides, doing homework, and doing group study.
Assignments Will Say "Assignment" In the Title
Late Assignments/ Projects
Normal late penalty shall be 20% Per Day. One little mistake can keep a
computer program from running. I recommend that you try to complete a
computer program the day it is assigned; if you have difficulty, this provides time
in which you can come by the office for help (if needed).
Homework - Homework Assignments Will Say "HW" or "Homework" In the Title
Written Homework
Homework Due Next Class Period Unless Specified Otherwise On Class The
Schedule Page!
Written homework will be assigned regularly throughout the semester. Since
there is little or no serious programming involved in the homework, there is little
reason to give credit to late work. All written homework is to be completed
individually. None of the written homework assignments are team related.
The written homework should help review you for the exam. No answer key will
be provided. Homework will be spot checked for completeness. Although
Homework may be spot checked for accuracy, it will not be graded question by
question. If more than 10% of a homework assignment is late or incorrect, the
grade will be a 0.
Management Information System 3
Late Written Homework
The only reason I would take the time to write some review questions is to keep
you looking at the material throughout the semester. I do not accomplish this
when a student waits until just before the exam to do the homework. Thus late
homework is worth little.
Normal late penalty shall be 50% Per Day
For Example
When Homework Are Due
All Labs & Homework Due Next Class Period Unless Specified Otherwise On Class The
Schedule Page!
Attendance Policy
Attendance & Class Participation is worth 50 points. You may miss one week of
class without penalty. Classes missed because you are representing the
university on an athletic team, debate team, etc. are excused. One week of
classes should suffice for personal business, normal illness, etc.
Classes Missed: Points for Attendance
0, 1, 2 10
3 09
4 07
5 05
6 03
7 or more 0
I will generally take roll during the first three minutes of class. If You Are Not There When I
Take Roll, You Are Absent For The Day
Grade Breakdown
Attendance 10 points
Management Information System 4
Exams 70 points
Homework & Projects 20 points
Total 100 points
The Final Grade will be calculated by dividing the Points Earned by the Points
Possible. Each student should record their quiz grades and retain all graded
assignments from the entire semester. It is the responsibility of the student to
maintain the number of points they have earned so that they can do a current
grade calculation at any time.
Instructor’s Profile
Md. Alamgir Bhuyan has a multidisciplinary background; BSc in Computer
Science and Engineering and professional certified in CCNA, MCSA, RHCE etc.
This is a good combination to teach and research in MIS because MIS
problems/issues in real business organizations require a multidimensional
systems approach for a solution. He has global experience in Information
Technology management, teaching and research; he had worked in banking
sector, telecom sector, ISP before he joined IUBAT.
Course Schedule
Week Date Chapters & Topics Access Projects
1 Lecture-1
MODULE I
Foundation Concepts
1. Foundations of Information
Systems in Business
Section I Foundation
Concepts: Information Systems
in Business
Section
2 Lecture-2
MODULE I
Foundation Concepts
II Foundation Concepts: The
Components of Information
Systems
3 Lecture-3
MODULE I
2. Competing with
Information Technology
Section I Fundamentals of
Strategic Advantage
Section II Using Information
Management Information System 5
Technology for Strategic
Advantage
4 Lecture-4
MODULE II
Information Technologies
Computer Hardware
Section I Computer Systems:
End User and Enterprise
Computing
Section II Computer
Peripherals: Input, Output, and
Storage Technologies
Computer Software
Section I Application Software:
End-User Applications
Section II System Software:
Computer System Management
5 Lecture-5
MODULE II
Data Resource Management
Section I Technical Foundations
of Database Management
Section II Managing Data
Resources
Telecommunications and
Networks
Section I The Networked
Enterprise
Section II Telecommunications
Network Alternatives
6 Lecture-6
MODULE III
Business Applications
E-Business Systems
Section I e-Business
Systems
Section II Functional
Business Systems
Enterprise Business
Systems
Section I Getting All the
Geese Lined Up:
Managing at the
Enterprise Level
Management Information System 6
Section II Enterprise
Resource Planning: The
Business Backbone
Section III Supply Chain
Management: The
Business Network
7 Lecture-7
MODULE III
E-Commerce Systems
Section I e-Commerce
Fundamentals
Section II e-Commerce
Applications and Issues
Supporting Decision
Making
Section I Decision
Support in Business
Section II Artificial
Intelligence Technologies
in Business
8 Lecture-8
MODULE IV
Development Processes
Developing Business/IT
Strategies
Section I Planning
Fundamentals
Section II Implementation
Challenges
9 Lecture-9
MODULE IV
Developing Business/IT
Solutions
Section I Developing
Business Systems
Section II Implementing
Business Systems
10 Lecture-10
MODULE V
Management Challenges
Security and Ethical
Challenges
Section I Security,
Ethical, and Societal
Challenges of IT
Section II Security
Management of
Information Technology
Management Information System 7
11 Lecture-11
MODULE V
Enterprise and Global Management
of Information Technology
Section I Managing Information
Technology
Section II Managing Global IT
12 Lecture-12 Managing the digital firm
• Explain why information
systems are so important
today for business and
management.
13 Lecture-12 Managing the digital firm
• Evaluate the role of
information systems in
today’s competitive
business environment.
• Assess the impact of the
Internet and Internet
technology on business
and government.
14 Lecture-13 Managing the digital firm
• Define an information
system from both a
technical and business
perspective and
distinguish between
computer literacy and
information systems
literacy.
• Identify the major
management challenges
to building and using
information systems.
15 Lecture-14 Knowledge management
• Data, information and
knowledge
• Why manage knowledge
• Knowledge management
Management Information System 8
process
• Types of knowledge
management projects
• Measuring the value of
KM
16 Lecture-15 Information systems in the
enterprise
• Evaluate the role played
by the major types of
systems in a business
and their relationship to
each other.
• Describe the information
systems supporting the
major business functions:
sales and marketing,
manufacturing and
production, finance and
accounting, and human
resources.
17 Lecture-16 • Analyze the relationship
between organizations,
information systems, and
business processes.
• Explain how enterprise
applications promote
business process
integration and improve
organizational
performance.
• Assess the challenges
posed by information
systems in the enterprise
and management
solutions.
18 Lecture-17 Information systems,
organizations, management,
and strategy
• Identify and describe
important features of
organizations that
managers need to know
about in order to build
Management Information System 9
and use information
systems successfully.
• Evaluate the impact of
information systems on
organizations.
19 Lecture-18 Information systems,
organizations, management,
and strategy
• Assess how information
systems support the
activities of managers in
organizations.
• Analyze how information
systems support various
business strategies for
competitive advantage.
• Assess the challenges
posed by strategic
information systems and
management solutions.
20 Lecture-19 Security and Control
• Explain why information
systems need special
protection from
destruction, error, and
abuse.
• Assess the business
value of security and
control.
• Evaluate elements of an
organizational and
managerial framework for
security and control.
• Evaluate the most
important tools and
technologies for
safeguarding information
resources.
• Identify the challenges
posed by information
systems security and
control and management
solutions.
Management Information System 10
21 Lecture-20
The digital firm e-business
and e-commerce
• Analyze how Internet
technology has changed
value propositions and
business models.
• Define electronic
commerce and describe
how it has changed
consumer retailing and
business-to-business
transactions.
22 Lecture-21 The digital firm e-business
and e-commerce
• Compare the principal
payment systems for
electronic commerce.
• Evaluate the role of
Internet technology in
facilitating management
and coordination of
internal and
interorganizational
business processes.
• Assess the challenges
posed by electronic
business and electronic
commerce and
management solutions.
23 Lecture-22 Information Technology
Infrastructure
• Define IT infrastructure
and describe the
components and levels of
IT infrastructure.
• Identify and describe the
stages of IT infrastructure
evolution.
• Identify and describe the
technology drivers of IT
infrastructure evolution.
Management Information System 11
24 Lecture-23 Information Technology
Infrastructure
• Assess contemporary
computer hardware
platform trends.
• Assess contemporary
software platform trends.
• Evaluate the challenges
of managing IT
infrastructure and
management solutions.
25 Lecture-24 Organizational and
Management Support Systems
for the Digital Firm
• Assess how enterprise
systems provide value for
businesses and describe
how they work.
• Assess how supply chain
management systems
provide value for
businesses and describe
how they work.
• Assess how customer
relationship management
systems provide value for
businesses and describe
how they work.
• Explain how enterprise
applications can be used
in platforms for new
cross-functional services.
• Identify the challenges
posed by enterprise
applications and
management solutions.
26 Lecture-25
The Wireless Revolution
• Identify the principal
wireless transmission
media and devices,
cellular network
standards and
Management Information System 12
generations, and
standards for mobile
Web access.
• Describe the major
standards for wireless
networks and for wireless
Internet access.
• Evaluate the role of m-
commerce in business
and describe the most
important m-commerce
applications.
• Assess the business
value of wireless
technology and describe
important wireless
applications in business.
• Identify and describe the
challenges posed by
wireless technology and
management solutions.
27 Lecture-26 Security and Control
• Explain why information
systems need special
protection from
destruction, error, and
abuse.
• Assess the business
value of security and
control.
• Evaluate elements of an
organizational and
managerial framework for
security and control.
• Evaluate the most
important tools and
technologies for
safeguarding information
resources.
• Identify the challenges
posed by information
systems security and
control and management
solutions.
28 Lecture-27 MS Access 2007 or MYSQL
Management Information System 13
29 Lecture-28 MS Access 2007 or MYSQL
30 Lecture-29 Access and Course Wrap up and Exam
No. 2
Homework Guidelines:
Use white 8-1/2" X 11" paper.
Use only one side of the page and double space.
The first page (title page) should contain only the following items: course number, homework number, your names,
and the date.
Staple all the pages together – Don’t ask me for a stapler, I don’t bring one to class.
Proof read your work before you hand it in.
This course outline is tentative; I reserve the right to change the deadlines, readings, or assignments
during the semester.
Management Information System 14

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Mis course outline final

  • 1. IUBAT—International University of Business Agriculture and Technology Founded 1991 by Md. Alimullah Miyan College of Engineering and Technology Course No: MGT 301 / CSC 451 Course Name: Management Information System Fall-2011 Course Instructor: Md. Alamgir Bhuyan Office: CETC Contact: 8963523-27 Ext-126 (Office) Cell: 01716247889 Consultation Time: Sunday (9:00am - 11:00am) Wednesday (03:00pm - 05:00pm) Credit Hour: 03 Total Hours: 39 (With Practical Classes and Presentation) COURSE DESCRIPTION AND OBJECTIVES Today, in business, we see the emergence of a new digital firm. Global business opportunities afforded by electronic business and electronic commerce combined with the exponential change in technology power and capacities have fueled the creation of this digital firm. Every aspect of the firm is not only touched by the digital process, but has been transformed by it. Managing information systems has become a task for all levels of managers and all functional areas of the business. In today’s digital firm there is no escaping the opportunities (as well as the challenges) that technology brings. The nine editions of Management Information Systems and this instructor’s manual focus on understanding the nature of the digital firm and the key issues in organizing and managing it. Managers of digital firms need to identify the challenges facing their firms; understand the technologies that will help them meet these challenges; design business processes to take advantage of the technologies; and create management procedures and policies to implement the required changes. As instructors, we are usually more comfortable in either the management “camp” or the technology “camp”. Both the text and this manual seek to support and supplement the teaching styles and abilities of both kinds of instructors. Management Information System 1
  • 2. The aim of the course is to enable students to assess the opportunities and problems that managers in a wide range of organizations face as they attempt to use these IT applications to add value to their businesses. It also aims to help students understand transformational changes within and across industries. These changes have strategic implications for many businesses. SPECIFIC OUTCOMES Upon successful completion of this subject students should:  Explain basic concepts for IT/ICT/IS management  Discuss organizational, business and strategic issues surrounding IT/ICT/IS, and  Analyze and evaluate uses of strategic IT/ICT/IS in practice. Textbooks Required Textbook Management Information Systems 7th Edition JAMES A. O’BRIEN, George M. Marakas McGRAW- HILL, Inc. REFERENCES 1- “Management Information Systems” eight and nine Edition, Organization and Technology in the Network Enterprise, by Kenneth C. Laudon ; Jane P. Laudon 2- Introduction to Information Systems 12th Edition JAMES A. O’BRIEN 2005 McGRAW- HILL, Inc. 3- Management "by Louis E. Boone, David L. Kurtz 1992, Fourth Edition, Irwin McGraw-Hill, Inc. Advance topic from internet 5 Exams Management Information System 2
  • 3. Tentative Exam Schedule Exam Date MPoints Exam I - 45 Minute 50 Points Exam II - 45 Minute 50 Points Exam III - 45 Minute 50 Points Exam IV - 45 Minute 50 Points Final Exam - 180 Minute 100 Points Work Load In order to do well in this course, most of you should plan on nine-ten hours a week reading chapters, studying slides, doing homework, and doing group study. Assignments Will Say "Assignment" In the Title Late Assignments/ Projects Normal late penalty shall be 20% Per Day. One little mistake can keep a computer program from running. I recommend that you try to complete a computer program the day it is assigned; if you have difficulty, this provides time in which you can come by the office for help (if needed). Homework - Homework Assignments Will Say "HW" or "Homework" In the Title Written Homework Homework Due Next Class Period Unless Specified Otherwise On Class The Schedule Page! Written homework will be assigned regularly throughout the semester. Since there is little or no serious programming involved in the homework, there is little reason to give credit to late work. All written homework is to be completed individually. None of the written homework assignments are team related. The written homework should help review you for the exam. No answer key will be provided. Homework will be spot checked for completeness. Although Homework may be spot checked for accuracy, it will not be graded question by question. If more than 10% of a homework assignment is late or incorrect, the grade will be a 0. Management Information System 3
  • 4. Late Written Homework The only reason I would take the time to write some review questions is to keep you looking at the material throughout the semester. I do not accomplish this when a student waits until just before the exam to do the homework. Thus late homework is worth little. Normal late penalty shall be 50% Per Day For Example When Homework Are Due All Labs & Homework Due Next Class Period Unless Specified Otherwise On Class The Schedule Page! Attendance Policy Attendance & Class Participation is worth 50 points. You may miss one week of class without penalty. Classes missed because you are representing the university on an athletic team, debate team, etc. are excused. One week of classes should suffice for personal business, normal illness, etc. Classes Missed: Points for Attendance 0, 1, 2 10 3 09 4 07 5 05 6 03 7 or more 0 I will generally take roll during the first three minutes of class. If You Are Not There When I Take Roll, You Are Absent For The Day Grade Breakdown Attendance 10 points Management Information System 4
  • 5. Exams 70 points Homework & Projects 20 points Total 100 points The Final Grade will be calculated by dividing the Points Earned by the Points Possible. Each student should record their quiz grades and retain all graded assignments from the entire semester. It is the responsibility of the student to maintain the number of points they have earned so that they can do a current grade calculation at any time. Instructor’s Profile Md. Alamgir Bhuyan has a multidisciplinary background; BSc in Computer Science and Engineering and professional certified in CCNA, MCSA, RHCE etc. This is a good combination to teach and research in MIS because MIS problems/issues in real business organizations require a multidimensional systems approach for a solution. He has global experience in Information Technology management, teaching and research; he had worked in banking sector, telecom sector, ISP before he joined IUBAT. Course Schedule Week Date Chapters & Topics Access Projects 1 Lecture-1 MODULE I Foundation Concepts 1. Foundations of Information Systems in Business Section I Foundation Concepts: Information Systems in Business Section 2 Lecture-2 MODULE I Foundation Concepts II Foundation Concepts: The Components of Information Systems 3 Lecture-3 MODULE I 2. Competing with Information Technology Section I Fundamentals of Strategic Advantage Section II Using Information Management Information System 5
  • 6. Technology for Strategic Advantage 4 Lecture-4 MODULE II Information Technologies Computer Hardware Section I Computer Systems: End User and Enterprise Computing Section II Computer Peripherals: Input, Output, and Storage Technologies Computer Software Section I Application Software: End-User Applications Section II System Software: Computer System Management 5 Lecture-5 MODULE II Data Resource Management Section I Technical Foundations of Database Management Section II Managing Data Resources Telecommunications and Networks Section I The Networked Enterprise Section II Telecommunications Network Alternatives 6 Lecture-6 MODULE III Business Applications E-Business Systems Section I e-Business Systems Section II Functional Business Systems Enterprise Business Systems Section I Getting All the Geese Lined Up: Managing at the Enterprise Level Management Information System 6
  • 7. Section II Enterprise Resource Planning: The Business Backbone Section III Supply Chain Management: The Business Network 7 Lecture-7 MODULE III E-Commerce Systems Section I e-Commerce Fundamentals Section II e-Commerce Applications and Issues Supporting Decision Making Section I Decision Support in Business Section II Artificial Intelligence Technologies in Business 8 Lecture-8 MODULE IV Development Processes Developing Business/IT Strategies Section I Planning Fundamentals Section II Implementation Challenges 9 Lecture-9 MODULE IV Developing Business/IT Solutions Section I Developing Business Systems Section II Implementing Business Systems 10 Lecture-10 MODULE V Management Challenges Security and Ethical Challenges Section I Security, Ethical, and Societal Challenges of IT Section II Security Management of Information Technology Management Information System 7
  • 8. 11 Lecture-11 MODULE V Enterprise and Global Management of Information Technology Section I Managing Information Technology Section II Managing Global IT 12 Lecture-12 Managing the digital firm • Explain why information systems are so important today for business and management. 13 Lecture-12 Managing the digital firm • Evaluate the role of information systems in today’s competitive business environment. • Assess the impact of the Internet and Internet technology on business and government. 14 Lecture-13 Managing the digital firm • Define an information system from both a technical and business perspective and distinguish between computer literacy and information systems literacy. • Identify the major management challenges to building and using information systems. 15 Lecture-14 Knowledge management • Data, information and knowledge • Why manage knowledge • Knowledge management Management Information System 8
  • 9. process • Types of knowledge management projects • Measuring the value of KM 16 Lecture-15 Information systems in the enterprise • Evaluate the role played by the major types of systems in a business and their relationship to each other. • Describe the information systems supporting the major business functions: sales and marketing, manufacturing and production, finance and accounting, and human resources. 17 Lecture-16 • Analyze the relationship between organizations, information systems, and business processes. • Explain how enterprise applications promote business process integration and improve organizational performance. • Assess the challenges posed by information systems in the enterprise and management solutions. 18 Lecture-17 Information systems, organizations, management, and strategy • Identify and describe important features of organizations that managers need to know about in order to build Management Information System 9
  • 10. and use information systems successfully. • Evaluate the impact of information systems on organizations. 19 Lecture-18 Information systems, organizations, management, and strategy • Assess how information systems support the activities of managers in organizations. • Analyze how information systems support various business strategies for competitive advantage. • Assess the challenges posed by strategic information systems and management solutions. 20 Lecture-19 Security and Control • Explain why information systems need special protection from destruction, error, and abuse. • Assess the business value of security and control. • Evaluate elements of an organizational and managerial framework for security and control. • Evaluate the most important tools and technologies for safeguarding information resources. • Identify the challenges posed by information systems security and control and management solutions. Management Information System 10
  • 11. 21 Lecture-20 The digital firm e-business and e-commerce • Analyze how Internet technology has changed value propositions and business models. • Define electronic commerce and describe how it has changed consumer retailing and business-to-business transactions. 22 Lecture-21 The digital firm e-business and e-commerce • Compare the principal payment systems for electronic commerce. • Evaluate the role of Internet technology in facilitating management and coordination of internal and interorganizational business processes. • Assess the challenges posed by electronic business and electronic commerce and management solutions. 23 Lecture-22 Information Technology Infrastructure • Define IT infrastructure and describe the components and levels of IT infrastructure. • Identify and describe the stages of IT infrastructure evolution. • Identify and describe the technology drivers of IT infrastructure evolution. Management Information System 11
  • 12. 24 Lecture-23 Information Technology Infrastructure • Assess contemporary computer hardware platform trends. • Assess contemporary software platform trends. • Evaluate the challenges of managing IT infrastructure and management solutions. 25 Lecture-24 Organizational and Management Support Systems for the Digital Firm • Assess how enterprise systems provide value for businesses and describe how they work. • Assess how supply chain management systems provide value for businesses and describe how they work. • Assess how customer relationship management systems provide value for businesses and describe how they work. • Explain how enterprise applications can be used in platforms for new cross-functional services. • Identify the challenges posed by enterprise applications and management solutions. 26 Lecture-25 The Wireless Revolution • Identify the principal wireless transmission media and devices, cellular network standards and Management Information System 12
  • 13. generations, and standards for mobile Web access. • Describe the major standards for wireless networks and for wireless Internet access. • Evaluate the role of m- commerce in business and describe the most important m-commerce applications. • Assess the business value of wireless technology and describe important wireless applications in business. • Identify and describe the challenges posed by wireless technology and management solutions. 27 Lecture-26 Security and Control • Explain why information systems need special protection from destruction, error, and abuse. • Assess the business value of security and control. • Evaluate elements of an organizational and managerial framework for security and control. • Evaluate the most important tools and technologies for safeguarding information resources. • Identify the challenges posed by information systems security and control and management solutions. 28 Lecture-27 MS Access 2007 or MYSQL Management Information System 13
  • 14. 29 Lecture-28 MS Access 2007 or MYSQL 30 Lecture-29 Access and Course Wrap up and Exam No. 2 Homework Guidelines: Use white 8-1/2" X 11" paper. Use only one side of the page and double space. The first page (title page) should contain only the following items: course number, homework number, your names, and the date. Staple all the pages together – Don’t ask me for a stapler, I don’t bring one to class. Proof read your work before you hand it in. This course outline is tentative; I reserve the right to change the deadlines, readings, or assignments during the semester. Management Information System 14