MIS stands for Management Information Systems. It involves using hardware, software, data, people and communication systems to collect, manipulate and disseminate information to support business operations, managerial decision making and strategic advantages. Key roles of MIS include supporting business operations, managerial decisions and competitive advantages. MIS impacts organizations by automating and improving business processes, coordination, planning and decision making through enterprise-wide shared databases and workflow automation. E-business utilizes information technology and telecommunications networks to conduct business transactions in new ways that can provide competitive edges through flexibility, optimized processes, lower costs and improved customer service.