Doing More With Less: How Restaurant Chains Can Cut Telecom Costs
- 1. Doing More With Less Restaurant Applications Scott Shelton March 2010
- 2. Doing More with Less - Customer Cases Company Popular Restaurant Apps No. Locations Comments Leading Fast Food Line Sharing: 43 •Uses Multi-Link’s The Stick franchisee phone/fax/oil tank level detector •RTI Oil Tank level detector • Savings $51,600/year Leading Fast Food Line Sharing: 6 •Uses Multi-Link’s The Stick franchisee phone/fax •Savings:$3600/year Neighborhood Restaurant Line Sharing: 500 •Uses Multi-Link’s The Stick Franchise phone/fax/credit card transaction •On credit card transactions, The Stick connection is used as back-up modem(outbound) •Savings: $ 600,000 /year International Multi-Brand Line Sharing: 4500 •Uses Multi-Link’s The Stick Quick Service Restaurants •Chicken Brand – POS/credit card • 4 year project (QSRs) transaction modem(outbound) •Applications by brand, by need •Taco Brand – phone/fax/window timers •For Brand A credit card transactions, The Stick connection is used as back-up •Pizza Brand– fax/Digital Video Recorders •For Brand B window timers, The Stick connection is used as back-up (DVRs) •Saving $2,400,000/year Nationwide Pizza Chain Line Sharing: 3300 •Uses Multi-Link’s The Stick phone/fax/POS modem (for back-up) •Savings: $3,960,000/year Leading Fast Food Line Sharing: 400 •Uses Multi-Link’s ACP5 Franchise and Restaurant phone/fax/energy management/gift card •Savings: $960,000/year Operator modem/security system Deli-style Restaurant Chain Line Sharing: 220 •Uses Multi-Link’s The Stick phone/fax/credit card transaction •Credit card transaction modem is used when broadband is down modem (outbound) •Savings: $264,000 /year
- 3. Why do it? It’s Easy, It works It saves money • Large Scale Project – 5000 locations Telephone Network – Phone/fax/credit card transaction modem each have their own telephone line Standard – Deploy The Stick – A single line now can be Telephone Line “shared” between phone/fax and modem Restaurant – 2 lines eliminated per location, typically a line The Stick/ Security costs $50/mo Polnet ACP Video/DVRs – $1200/year saved per location $6,000,000/year saved with project Window • Small Scale Project Timers – 10 locations – Same application Tank Level – Deploy The Stick – A single line now can be shared Detectors by phone/fax and modem – $1200/year saved per location $12,000/year saved with project • Other restaurant applications to consider: – POS Modems: – Security System, Digital Video Recorders (DVRs) POS/Credit Card Energy – Gift Card modems Management Phone/ FAX Transaction – Energy management (outbound)/ Answering – Oil tank level detector Machines Gift Card Modem – Window timers
- 4. The Stick Product Description • One phone line sharing up to 4 communication devices • Automatic call routing to appropriate equipment • Barge-in protection for data connections • Surge protection • Feature compatibility constraints: Telco Voice Mail, Telco Call Forwarding Applications Benefits • Dial-up Modems • Reduced phone line costs • Out of band network access – Can use existing lines • Energy management controls – No need for new dedicated lines • Point of Sale • Call transfer between ports • System Integration • Remote programmability by calling The Stick via a • Modem Polling standard phone line • Fuel Tank Monitoring • Secure access to equipment with user defined • Energy Management Security Access Codes • Automated Meter Reading • Barge-In protection for data connections • Small/Home Office • Easy installation and trouble free integration • Service Port Access • Remote Equipment Maintenance
- 5. Line Sharing – Polnet ACP Product Description • One phone line sharing up to 3, 5 or 9 communication devices • Automatic Call Routing • Barge-in protection for data connections, Emergency Barge- in • Commercial grade surge protection • Mounting bracket Applications Benefits • Out of band network access • Reduced phone line costs • Energy management controls • Call transfer between voice ports • Point of Sale • Remote programmability by standard phone line and any • System Integration touch tone telephone. • Modem Polling • Secure access to equipment with user defined Security • Fuel Tank Monitoring Access Codes • Energy Management • Barge-In protection for data connections • Automated Meter Reading • Easy installation and trouble free integration • SMB • Service Port Access • Remote Equipment Maintenance
- 6. You are in good hands Our Restaurant business Our global business • Hundreds of customers in the Restaurant business • Thousands of clients – Restaurants – SOHO to Fortune 1000 – Restaurant Operators – More than 8000 clients – Restaurant Franchisees – Domestic and International deployments – Restaurants, Government, SMB, Retail, • A reputable customer base Utilities – YUM Brands (Pizza Hut, Taco Bell, KFC) – Applebees • Customer benefits – Wendys International – Millions in cost reduction – Papa Johns – Most with ROI < 60 days – Boddie Noell – Brueggar’s Restaurants • A trusted solution provider – Made in the USA • Meeting the needs of the Restaurant business – Best in class resellers, distribution and – Compatible with a broad range of applications support – Customers save millions in phone line costs – 99.9% reliability – ROIs between 60 to 90 days – 22 years of proven success – Plug and Play solutions – Industry Awards – Volume deployments of 1000+ of units
- 7. Start Saving Now! Application Savings Potential • Number of sites: XXX Telephone Network • Multi-Link line sharing product: The Stick or ACP • Lines eliminated per site: XXX Standard Telephone Line Restaurant • Average cost per line: $50/mo or $600/year The Stick/ Security • Cost Savings: $XX/mo or $XX/year Polnet ACP Video/DVRs Window Timers Next Steps • Site specific applications and product fit Tank Level Detectors The Stick vs ACP 3 vs ACP 5 vs ACP 9 • Quick Launch Plan • Forecast units needed and rollout schedule • First order placement Modems: POS/Credit Energy Card Management Phone/ FAX Transaction Answering (outbound)/ Machines Gift Card Modem