Mlearn2
- 1. Modelling behaviour in guided tours to support the design of digital mobile city guides Type of session: Short paper Mobile learning landscape Heloisa Candello Lyn Pemberton
- 2. The use of mobile devices to provide context-dependent information to tourists and other city visitors is now an activity that fits well with the paradigm of informal mobile learning
- 3. Context and properties (Paay & Kjeldskov, 2005) Implications of the natural, non-computer-mediated behaviour of tourists (Brown & Chalmers, 2003). Behavioural Impacts of Mobile Tour Guides (Kramer et al, 2007; Kaasinen, 2005) Initiatives
- 4. We concentrate on a new perspective, drawn from the interaction of tourists with a (human) tourist guide. The work forms part of the requirements elicitation phase of a project to investigate design issues for audiovisual cultural heritage guides for the informal learner in cities such as London, Edinburgh and Brighton. Purpose
- 5. Identify aspects of cultural and historical walking tours that might be relevant to design of digital guided tours. Participant Observation Access – e-mails and letters to guides and Festival Manager Sample – not specially selected 24 visitors & Three guides Age 20 – 55 years old Residents The Tours
- 6. Postcards - visitors received a postcard explaining the research and providing the contact information to send by post or give back to the researcher. The Tours
- 7. Distributed to 24 visitors. Received 17 (=70%) back) The Tours
- 8. Three informal walking tours , where the cultural, historical, artistic and social aspects of the cityscape were explicated on the move. Brighton Fringe Festival, on the south east coast of England. The Tours
- 9. St Nicholas’ Church talk and tour Historical Central Brighton Tour Brighton Rock Guided walk The Tours
- 10. Resources Technical resources Camera & audio recorder Human resources Two researchers – one to record, one to take notes Finance Under £50 Time Approx. 2.5 hrs per tour
- 11. No pre-existing model. Aspects – Guides behaviour Visitors - behaviour/ characteristics Content – structure, level of complexity, assumptions, length Interaction – questions, comments Context – surroundings, reference to past, other places. Analysis
- 12. Results
- 13. Tours are multimodal and multidimensional Mobile guides can help in this task Implications
- 14. Follow up activity, in which a group of volunteer “tourists” will take part in a professionally-guided tour and subsequently form focus group to discuss their experiences. Questionnaires - post cards Limitations and next steps
- 15. Heloisa Candello Lyn Pemberton Interactive Technologies Research Group http://www.brighton.ac.uk/cmis/research/groups/itrg/ Thank you