MOB_Class-1.PPT
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- 2. Unit-1 AGENDA Managers & Management - Meaning Role of managers Processes of management Historical roots of contemporary management practices. 2
- 3. A person responsible for supervising the use of an organization’s resources to meet its goals…. A. Team leader B. Manager C. President D. Resource allocator
- 4. What Managers Do Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals
- 5. Where do we find Managers? All managers work in organizations for the organizations What are Organizations? Collections of people who work together and coordinate their actions to achieve a wide variety of goals Co-ordinates social units, functions on a relatively continuous basis, to achieve a common goal or set of goals
- 7. Organizational Performance A measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals is known as: Efficiency A measure of how well or how productively resources are used to achieve a goal Effectiveness A measure of the appropriateness of the goals an organization is pursuing and the degree to which they are achieved.
- 9. What is Management? Planning, organizing, leading and controlling of human and other resources to achieve organizational goals effectively and efficiently Resources include people including loyal customers and employees, skills, know-how and experience, machinery, raw materials, computers and IT, patents and financial capital.
- 10. Levels of Management Department A group of managers and employees who work together and possess similar skills or use the same knowledge, tools or techniques.
- 11. Levels of Management First line managers - Responsible for daily supervision of the non-managerial employees who perform many of the specific activities necessary to produce goods and services Middle managers - Supervise first-line managers. Responsible for finding the best way to organize human and other resources to achieve organizational goals Top managers – Responsible for the performance of all departments and have cross-departmental responsibility Establish organizational goals and monitor middle managers Decide how different departments should interact Ultimately responsible for the success or failure of an organization Chief Executive Officer (CEO) is company’s most senior and important manager
- 12. Managerial Tasks / Functions Managers at all levels in all organizations perform each of the four essential managerial tasks of planning, organizing, leading, and controlling Henri Fayol outlined the four managerial functions in his book General Industrial Management
- 13. Managerial functions also include: Policy & Planning P Process Management Performance Management Organizing O Objective Awareness Operation Information System Staffing S Shaping Corporate Culture Symbol Leader Directing D Deployment Development Co-ordinating Co Communicating Controlling Reporting R Resource Management Responsibility Budgeting B Balance Satisfactions Business Growth 13 POSDCORB was proposed by Ruther Gullick:
- 14. Mintzberg’s Managerial Roles Interpersonal Informational Decisional 14
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- 18. Managerial Skills Conceptual skills The ability to analyze and diagnose a situation and distinguish between cause and effect. Human Relations / Interpersonal skills The ability to understand, alter, lead, and control the behavior of other individuals and groups. Technical skills Job-specific skills required to perform a particular type of work or occupation at a high level.