Mobile operators survey
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The document summarizes the results of a mobile operator survey. Vodafone was the most preferred network with 26 customers, followed by Airtel with 20. 84% of customers were happy with their provider. Younger customers aged 21-25 preferred prepaid plans, while older customers aged 51-60 preferred postpaid. Single SIM users outnumbered dual SIM users across all age groups. 72% of customers considered themselves loyal to their current provider.
Mobile operators survey
- 1. MOBILE OPERATORS SURVEY BY: ASHMITA HEMANCHI HUBLIKAR ROSHNI SANDESH JADHAV SHAILESH SHETTY SHAHBAZ KHAN
- 2. MOST PREFERRED NETWORK PROVIDER No. Of Customers Vodaphone 26 Reliance 9 Tata 10 Loop 24 No. Of Customers Idea 5 Dolphin 6 Airtel 20 0 5 10 15 20 25 30
- 3. CUSTOMER SATISFACTION 16 Happy Customers Unhappy Customers 84
- 4. PREPAID V/S POSTPAID Age Group Pre-Paid Post-Paid 21-25 35 11 26-30 12 9 31-35 2 3 36-40 2 2 41-45 1 1 46-50 9 1 51-55 0 4 56-60 3 5
- 5. 35 30 25 20 Pre-Paid 15 Post-Paid 10 5 0 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60
- 6. SINGLE SIM V/S DUAL SIM Age Group Single Sim Dual Sim 21-25 32 14 26-30 18 3 31-35 4 1 36-40 4 0 41-45 2 0 46-50 9 1 51-55 3 1 56-60 8 0
- 7. 35 30 25 20 single sim dual Sim 15 Log. (single sim) 10 5 0 21-25 26-30 31-35 36-40 41-45 46-50 51-55 56-60
- 8. LOYAL CUSTOMERS 28 People want to change Loyal Customers 72