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“ Customer Profiling  Of   Big Bazaar in Saharaganj ”
CITY LUCKNOW STORE SAHARAGANJ TOPIC CUSTOMER  PROFILING OF BIG BAZAAR IN  SAHARAGANJ NO OF QUESTIONNAIRES FILLED 300
Salaried Self employed Business Retired Housewife Student Govt.Service 163 20 76 5 74 186 67
10th 12th Graduate P Graduate 11 41 154 94
Adult Children 1374 404
Male Female 202 97
upto 20 21-25 26-30 31-35 36-40 41-45 46-50 50- above 24 75 63 47 48 34 3 3
Own Rented 259 41
Bike/scooter Car Both None 154 7 128 25
Ricksaw Vikram Auto Bike/Scooter Car Bus 1 10 13 173 104 20
Less than 10K 10-15K 15-20K 20-25K 25-30K More than 30 K 12 42 67 35 85 57
Less than 1000 1000-1500 1500-2000 more than 2000 12 13 88 187
Big Bazaar Vishal mart Spencer's Local Kirana Store Wholesale market Other- 220 5 40 258 61 1
every week every 15 days once in a month 33 11 252
1st week 2nd week 3rd week last week 12 10 8 12
Mon/tu/wed Thu/fri Sat/ Sun 49 24 227
less than 500 500-1000 1000-1500 more than 1500 10 50 69 172
Big Bazaar Vishal Mega Mart Max Pantaloons Westside Globus Shoppers Stop Local Market 250 42 29 76 5 81 38 221
Occasionally Marriage/ Party religious Festivals Sale/offer Any Time 58 177 67 71 57
Big Bazaar V plus Store Spencer's jumbo E zone Wholesale Market Nearby  Store Vishal other 101 4 4 51 25 52 252 4 1
Big Bazaar Home Town Vishal Mart Spencer's Pitamber Furniture wholesale Market Others- 52 121 3 7 51 160 39
Big Bazaar shoppers Stop Tanishq D' damas jeweler 31 11 71 8 211
Credibility/trust Brand Designs Offers Proximity 50 77 174 9 20
Occasionally Marriages Religious festivals promotion Offers Any Time 22 176 111 33 4
Yes No 240 63
Yes No 216 84
up to 30 mins 30mins-1hr 1-2 hrs more than 2 hrs 7 37 196 60
Friends Family Parents Alone 84 173 19 27
self spouse family parents other 260 10 22 6 2
Price Variety Proximity oneroof Other- 91 104 14 117 2
Word of mouth Newspaper hoardings mobiles Vans Visited a store TV Other- 92 81 19 4 69 30 10
excellent very good good moderate not Satisfied 8 47 203 40 2
excellent very good good moderate not Satisfied 28 108 453 19 2
excellent very good good moderate not Satisfied 16 57 222 16
excellent very good good moderate not Satisfied 7 53 195 34 11
excellent very good good moderate not Satisfied 28 48 206 16 3
Hindustan Times Times of India Dainik Hindustan Danik Jagran Amar Ujala Rashtriya Sahara Other 34 135 8 83 109 6 9
Airtel Vodafone Idea Reliance Tata Indicom BSNL Others 34 51 30 41 18 85 42
90.4 CMS 91.1 Radio City 98.3 Radio Mirchi 93.5 S FM 100.7 AIR 105.6 Gyanvani Not use 66 109 61 4 1 64
yes  No 177 123
TV Radio Magzines/Newspaper All 88 2 33 73
Yes  No 288 12
Thank You !

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Ppt of customer profiling of big bazaar in saharaganj