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Prepared for East Kent PCT- Sep 2008
Model Management Framework How are the Commissioning Toolkit and Map of Medicine linked? In both cases it’s about modelling Casewise Corporate Modeller may be used to develop models that describe Knowledge Management Business Process Management Organisational / human workflow Prepared for East Kent PCT- Sep 2008
Model Management Framework Map of Medicine may be used to create models that describe Care Pathways Clinical Pathways In each case, pathways will be  Local  i.e. the East Kent PCT level Trust-wide  i.e. East Kent & Medway Trust level Prepared for East Kent PCT- Sep 2008
Knowledge Management is Key TRANSFOR- MATION Improving Public Services KNOWLEDGE MANAGEMENT MAKES THE TRANSFORMATION POSSIBLE KNOWLEDGE MANAGEMENT Practices BUSINESS PROCESS MANAGEMENT Practices Performance management  Organisational Management Local Trust and Trust wide process management Care Pathway  Development for Improved Patient Services KM Enablement KM Exchange Knowledge Acquisition KM Responsibility Training and Mentoring Prepared for East Kent PCT- Sep 2008
Getting Started Develop a Model Management Strategy Assess (people, organisation, processes, environment) Build infrastructure Start small (pilot projects – prioritised pathways with governance policies) Address organisation Set up communities of practice Set up Governance framework Establish Steering Committees Carry out roadshows and showcase pilot projects Prepared for East Kent PCT- Sep 2008
Model Management Strategy Prepared for East Kent PCT- Sep 2008 Requirements Model design Analysis Review & approval Publication business rules performance measures feedback model design model management model access
Assess Prepared for East Kent PCT- Sep 2008 Patients &  Community  Practices Care Pathways Commissioning  Toolkit
Build Infrastructure Prepared for East Kent PCT- Sep 2008 manage capture inputs release outputs display data docs data docs disks decisions decisions tasks tasks
Carry out a Small Pilot Prepared for East Kent PCT- Sep 2008 store process process manage capture inputs release outputs extract/merge prep/input collate/sort display data docs data docs disks decisions decisions tasks tasks
As Is Assess Use Casewise CM to document organisational structures across ECK Identify Care Pathways requirements Identify authorisation & sign off requirements Design Localise Care Pathways in Map of Medicine Add Local Trust-level documentation Obtain clinical approval & buy-in Continual Monitoring Change Management Update Steering Committee & any relevant Sub groups Adhere to Governance procedures Implementation Review/Edit/Approve Care Pathways Create process & “How-To” Guidelines in Casewise CM Model Management Framework Prepared for East Kent PCT- Sep 2008 Stage 4.  Coach New State Monitor Feedback Meetings Stage 3.  Implementation Project Management Coaching Build Superior State Stage 2.  Workshops Presentations Reporting Design Future State Stage 1.  Workshops Surveys Review Reporting Discover Present State

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Model Management Framework V1

  • 1. Prepared for East Kent PCT- Sep 2008
  • 2. Model Management Framework How are the Commissioning Toolkit and Map of Medicine linked? In both cases it’s about modelling Casewise Corporate Modeller may be used to develop models that describe Knowledge Management Business Process Management Organisational / human workflow Prepared for East Kent PCT- Sep 2008
  • 3. Model Management Framework Map of Medicine may be used to create models that describe Care Pathways Clinical Pathways In each case, pathways will be Local i.e. the East Kent PCT level Trust-wide i.e. East Kent & Medway Trust level Prepared for East Kent PCT- Sep 2008
  • 4. Knowledge Management is Key TRANSFOR- MATION Improving Public Services KNOWLEDGE MANAGEMENT MAKES THE TRANSFORMATION POSSIBLE KNOWLEDGE MANAGEMENT Practices BUSINESS PROCESS MANAGEMENT Practices Performance management Organisational Management Local Trust and Trust wide process management Care Pathway Development for Improved Patient Services KM Enablement KM Exchange Knowledge Acquisition KM Responsibility Training and Mentoring Prepared for East Kent PCT- Sep 2008
  • 5. Getting Started Develop a Model Management Strategy Assess (people, organisation, processes, environment) Build infrastructure Start small (pilot projects – prioritised pathways with governance policies) Address organisation Set up communities of practice Set up Governance framework Establish Steering Committees Carry out roadshows and showcase pilot projects Prepared for East Kent PCT- Sep 2008
  • 6. Model Management Strategy Prepared for East Kent PCT- Sep 2008 Requirements Model design Analysis Review & approval Publication business rules performance measures feedback model design model management model access
  • 7. Assess Prepared for East Kent PCT- Sep 2008 Patients & Community Practices Care Pathways Commissioning Toolkit
  • 8. Build Infrastructure Prepared for East Kent PCT- Sep 2008 manage capture inputs release outputs display data docs data docs disks decisions decisions tasks tasks
  • 9. Carry out a Small Pilot Prepared for East Kent PCT- Sep 2008 store process process manage capture inputs release outputs extract/merge prep/input collate/sort display data docs data docs disks decisions decisions tasks tasks
  • 10. As Is Assess Use Casewise CM to document organisational structures across ECK Identify Care Pathways requirements Identify authorisation & sign off requirements Design Localise Care Pathways in Map of Medicine Add Local Trust-level documentation Obtain clinical approval & buy-in Continual Monitoring Change Management Update Steering Committee & any relevant Sub groups Adhere to Governance procedures Implementation Review/Edit/Approve Care Pathways Create process & “How-To” Guidelines in Casewise CM Model Management Framework Prepared for East Kent PCT- Sep 2008 Stage 4. Coach New State Monitor Feedback Meetings Stage 3. Implementation Project Management Coaching Build Superior State Stage 2. Workshops Presentations Reporting Design Future State Stage 1. Workshops Surveys Review Reporting Discover Present State